Reliance Car Insurance Claim

Reliance Car Insurance

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Highlights
  • Enjoy Cashless Claim Service at 3800+ authorized garages
    Check in your City
  • Third Party Cover up to Rs.7,50,000
  • Renew car insurance policy in minutes
  • Claim Settlement Ratio of 91.39%

Reliance Car Insurance Claim Process

When you purchase a Reliance General car insurance policy and pay premiums on time, you become entitled to receive a claim after an accident. The claim amount depends on the degree and nature of damage/injury incurred to you, your vehicle and third-party.

Reliance General Insurance offers you a very simple claim settlement process. You can download the Reliance Self-i App to intimate claims instantly or can have live video chats with claim experts. It also enables the option to track the status of a claim in real-time.

How to make a cashless claim?

1) Intimate the insurer

Reliance General Insurance offers a very convenient way to initiate a claim. Inform the company about the accident by calling the toll-free number 1800 3009 or via the Reliance Self-i App. You can have live video calls with claim experts and track claim status in real-time.

2) Repair of the car

Drive/tow your vehicle to the nearest authorized (by Reliance General Insurance) network garage for repairs. Alternatively, you can also request for a pick-up service from the company. A surveyor arranged by the company will collect the necessary documents after inspecting the damaged vehicle.

3) Submission of report

The surveyor will inspect your vehicle and submit the report to the insurance company. Reliance General will then confirm its liability and will inform the policyholder about the deductibles.

4) Settlement of claim

Reliance General has a wide network of over 3800 cashless garages and offers you a 24*7 roadside assistance. You just need to pay your part of liabilities if your car is repaired in any of these cashless garages. Whereas, the rest will be paid by the insurance company directly to the garage.

How to file a car insurance reimbursement claim?

1) Intimate the insurer

Reliance General Insurance offers convenient ways to initiate a claim. Inform the company about the accident by calling the toll-free number 1800 3009 or via the Reliance Self-i App. You can have live video calls with claim experts and track claim status in real-time.

2) Repair of the car

Drive/tow your vehicle to the nearest authorized (by Reliance General Insurance) network garage for repairs. Alternatively, you can also request for a pick-up service from the company. A surveyor arranged by the company will collect the necessary documents after inspecting the damaged vehicle.

3) Submission of report

The surveyor will inspect your vehicle and submit the report to the insurance company. Reliance General will then confirm its liability and will inform the policyholder about the deductibles.

4) Settlement of claim

If the car is repaired at any garage other than one authorized by Reliance General, the policyholder needs to pay the entire amount and submit the receipts to the company for reimbursement. Reliance General will later reimburse the cost of repairs after subtracting the deductibles.

Documents Required for Cashless and Reimbursement Claims

Here is the list of documents required for cashless and reimbursement claims:

  • Original Certificate/Vehicle Policy Document
  • Original Registration Book, with theft endorsement from concerned RTO, and tax payment receipt
  • Previous Insurance Details
  • Policy number
  • Acknowledged copy of letter address to RTO intimating theft and making vehicle "NON-USE"
  • Any other document as required by the insurer
  • Period of insurance
  • All the sets of keys/service booklets/Warranty card
  • Police Panchanama / FIR and final investigation report/JMFC report

Reliance Car Insurance User Reviews

132 reviews Write a Review
  • Great guidance from team

    I purchased Reliance car insurance policy for my new Honda BRV car with the help of the executives of InsuranceDekho. The team helped me understand th...

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    R
    Ram Anand
    On: July 9, 2020 | Views
  • Great support

    InsuranceDekho’s team provided me great support when I was looking for a reliable car insurance policy for my Chevrolet Beat car. I bought Reliance ca...

    Read More
    S
    Shiv Narang
    On: July 8, 2020 | Views
  • Great help form team

    The executives of InsuranceDekho have are really humble with their customers. I purchased Reliance car insurance policy for my Renault KWID from them ...

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    R
    Raunak Chawla
    On: July 8, 2020 | Views
  • Knowledgeable customer care executives

    I bought Reliance car insurance in January this year for my Renault Duster car on the suggestion of customer care executives at InsuranceDekho. They a...

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    H
    Harshvardhan Malhotra
    On: July 6, 2020 | Views
  • Good policy

    I purchased a Reliance car insurance policy for my Maruti Suzuki Dzire car a few days ago from InsuranceDekho. The policy is affordable as well as off...

    Read More
    Vivaan Malhotra
    On: July 2, 2020 | Views

Reliance Car Insurance Claim FAQs

  • How do I register a claim after an accident?

    Registering a car insurance claim with Reliance General is a simple and tension free process. Inform the company about the accident by calling at 1800 3009. You can also directly register online by downloading the claim form from the following link:https://www.reliancegeneral.co.in/Downloads/Motor_Claim_Form.pdf

  • Do I need to report to the police?

    Yes, you should immediately report to the police in case of injury/death of a third-party, bodily injury of self or any third-party property damage. Lodge an FIR about the accident and keep a copy of the same.

  • Is it compulsory to file a claim even for minimal damage?

    No, it isn’t necessary. Also, you must refrain from filing claims for minimal damage. This will save your No Claim Bonus (NCB) discount.

  • What is Constructive Total Loss?

    If the repair cost of the damaged car is more than its current market value, then the loss is known as Constructive Total Loss.

  • I am having a problem with claim settlement, what should I do?

    There is no need to worry in any case. Always feel free to reach Insurancedekho by calling at 7551196989 in case of any query related to claim settlement process.

Reliance Car Insurance Contact Details

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