Universal Sompo

15 reviews Rate This
  • 4,000+ Network Hospitals
    Check in your City
  • 2,14,789 Policies Issued
  • 104.17% Incurred Claim Ratio
  • Lifelong Renewability
  • 72.39% Claim Settlement Ratio
  • In-House Claim Management

About Universal Sompo

Universal Sompo General Insurance Company Limited is a private-public joint venture of Allahabad Bank, Indian Overseas Bank (two nationalized banks), Karnataka Bank Ltd. (a private sector bank), Dabur Investments, and Sompo Japan Insurance (a Fortune 500 general insurance company from Japan). It is the first public-private partnership in the General Insurance Industry in India. 

Founded in Mumbai in 2007, today Universal Sompo has in its stock over 135 products, all approved by IRDA. The company operates on a pan-India basis and has settled Lakh of claims. It offers health insurance products for everyone, ranging from individuals, families, senior citizens, children, employees, both in trading and manufacturing sectors, social sector or members of an institution, club/society/association. 

Key Highlights

  • Easy access to ourTPA service
  • 86+ offices across the country
  • An array of sum insured options
  • 4,000+ leading network hospitals
  • Pre-policy medical health check-ups
  • Cashless facilities in network hospitals
  • 10% increased in premium on claim-free year

Universal Sompo has a mission to provide world-class services and products, and highly efficient post-claim services to all its customers. And its vision is to help people manage their risks today and tomorrow. This insurance company has in its basket a wide range of health insurance products, including Individual Health Insurance, Group Health Insurance Policy, Individual Accident Policy, Janta Personal Accident Insurance, Aapat Suraksha Bima Policy, Hospital Cash Insurance Policy with a free look-in period of 15 days and many other benefits.

All the products have been designed keeping in mind the expenses incurred in treatments - whether it’s hospitalisation expenses, domiciliary hospitalisation, illness, accidental injury, unforeseeable accidents to employees during the policy period. With thousands of network hospitals, Universal Sompo ensures top-class cashless treatment for you and your family.

Universal Sompo Plan List

Name of PlanSum Insured
Complete Healthcare InsuranceMin: 1 Day; Max: 70 Years1 Lakh Get Quotes Now
Individual Health Insurance PlanMin: 3 Months; Max: 55 Years1 Lakh Get Quotes Now
Critical Illness PolicyMin: 5 Years; Max: 65 Years2.5 Lakh Get Quotes Now
Senior Citizen Health InsuranceMin: 60 Years; Max: 70 Years1 Lakh Get Quotes Now

Claim Process at Universal Sompo

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 72 hours prior to admission.
  • 2

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 3

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 4

    Claim Assistance

    For any assistance call Insurancedekho at 1800-120-5698 or call toll free number of Universal Sompo at 1800-200-5142.
  • 1

    Claim Intimation

    Emergency hospitalisation needs intimation within 72 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 2

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 3

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.
  • 4

    Claim Assistance

    For any assistance call insurancedekho at 1800-120-5698 or call toll free number of Universal Sompo 1800-200-5142.

Universal Sompo User Reviews

  • Reliable company, good plans

    I purchased a Universal Sompo’s health insurance plan from InsuranceDekho a few months back. All the coverage features are good, but what I didn’t like about this plan is that it comes with a general waiting period. Overall the company is nice with good and comprehensive plans. They have a plan for all of your health requirements and the best part is that the premiums are kept low.  I have not made any claim with the company yet so can’t say anything about the claim settlement process.  


    On: Sep 24, 2019 | Views
  • Go for it.

    This is a good company that offers you comprehensive health insurance plans at nominal premium amount. I have studies about other health insurance plans offered by different health insurers too but found this one to be providing many inclusions under the plans. 


    On: Sep 24, 2019 | Views
  • Quick buying

    There is quick and hassle-free buying of the policy. I am able to get the quotes of the top insurers and compare the plans instantly for the best purchase.

    On: Sep 16, 2019 | Views
  • Reliable

    I compared the policies on InsuranceDekho and found that all the information provided is reliable and clear. I would recommend everyone purchasing health insurance policy should at least once visit this site and make use of the services.

    On: Aug 31, 2019 | Views
  • Well-informed

    Excellent. Good experience overall.

    On: Aug 12, 2019 | Views
  • Excellent customer care

    I brought a Universal Sompo health insurance policy from Insurancedekho.com. They have excellent customer care executives who understand your requirement well and give you the best advice. I have availed the cashless claim facility when I got hospitalized and was really satisfied with the company’s services. 

    On: May 08, 2019 | Views
  • Overwhelmed with the service.

    With Hospital Cash Insurance Policy by Universal Sompo, I have got the coverage anyone would want to. The policy offers Convalescence benefit, Intensive Care benefit, Hospital Confinement benefit and several additional benefits. InsuranceDekho helped me a lot in understanding this policy thoroughly and buying it too. Overwhelmed with their service. 

    On: May 07, 2019 | Views
  • Very much satisfied

    I got myself and my family covered under the comprehensive healthcare insurance plan of Universal Sompo. I have made claim twice until now and the process was quite smooth. I did not face any such issue at the network hospital where my family members got admitted and the insurance company was quite co-operative as well.   

    On: May 06, 2019 | Views
  • Recommended for all !

    Universal Sompo made me relieved and confident with the Complete Healthcare Insurance for my family. For two years, I have this policy and got the coverage for my wife and my children. Few days back I got my first claim settled. Got this plan through insurancedekho.com and will recommend this policy to everyone. 

    On: May 05, 2019 | Views
  • Satisfied with the Coverage Features

    I would recommend Universal Sompo to everyone. It is not only available at a low premium, but also provides quite a lot of coverage features to the policyholders.   

    On: May 05, 2019 | Views
  • Universal Sompo was a good decision

    At present, I have Universal Sompo policy that provides maximum coverage of all my medical needs. It covers my entire family. I must say that the decision of investing in Universal Sompo was a great one as I no longer have to worry about my future medical bills.

    On: May 02, 2019 | Views
  • Highly satisfied with the services.

    I came to know about Universal Sompo from InsuranceDekho. Earlier, I had health insurance policy from another insurer that was of no help. At the present time, I have Universal Sompo policy that covers all my medical expenses. What’s best is that I don’t have to pay a high premium to earn great returns. 

    On: May 01, 2019 | Views
  • Universal Sompo is my favorite.

    For past many years, I have been using Universal Sompo for all my health insurance medical needs. I have never been dissatisfied. At present, I have a Universal Sompo policy that helps me cover my varied medical expenses at a low premium. As far as benefits are concerned, there are many such as cashless hospitalization, tax benefits, etc. 

    On: May 01, 2019 | Views
  • Thanks InsuranceDekho for Universal Sompo Policy

    It was my first time buying health insurance policy. Experts at InsuranceDekho helped me made the right decision by providing details about Universal Sompo. I am thankful to the team of InsuranceDekho as well as Universal Sompo for helping me cover my medical expenses without a high premium. 

    On: Apr 30, 2019 | Views
  • Beneficial policy

    I am having Universal Sompo policy. Never have I encountered any issue regarding coverage or premium. Also services provided are excellent. Overall, I would say that my experience with Universal Sompo has been a satisfying one. I would recommend Universal Sompo for sure!

    On: Apr 29, 2019 | Views

Latest Universal Sompo News

Universal Sompo Contact Details

Reach us for help anytime

Universal Sompo FAQs

  • How to buy and apply for Universal Sompo Health Insurance plan?

    You can buy and apply for any Universal Sompo Health Insurance Policy online from the official website of Universal Sompo Health Insurance at www.universalsompo.com or through online broker’s website like insurancedekho.com.

  • Are pre-existing diseases covered in Universal Sompo Health Insurance?

    Yes, pre-existing diseases are covered. But, it’s subject to the waiting period mentioned in your health plan.

  • How long does TPA take to approve the claim?

    Generally, TPA approves the claim within 3-6 hours after receiving all relevant documents.

  • How long does it take to clear the bills?

    Once all the relevant documents are received, it normally takes 7 days to settle the bills.

  • What is a health card?

    A health card is an identity card issued to policyholders. It enables them to avail cashless treatment at every network hospital.

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