Reliance General

15 reviews Rate This
  • 4,000+ Network Hospitals
    Check in your City
  • 82,134 Policies Issued
  • 106.54% Incurred Claim Ratio
  • Lifelong Renewability
  • 75.76% Claim Settlement Ratio
  • Dedicated Claim Settlement

About Reliance General

Reliance General Insurance is one of the prominent insurance companies in India. Incorporated on 17 August 2000, the company has no foreign partners, like other insurers in the country. It is solely promoted by Reliance Capital (a diversified financial services holding company promoted by Reliance Group). Reliance General Insurance has got the credit of being India’s first insurance company to get an ISO 9001:2008 certification for end-to-end services. 

Headquartered in Mumbai, Reliance General Insurance maintains a huge customer base, which includes individuals, corporate, and small and medium enterprises. Its health insurance products comprise of retail & corporate health, mass health insurance products; and personal accident insurance products. It is the first company to come up with first Over-The-Counter health and home insurance policies.  

Key Highlights

  • Easy access to our TPA service
  • 139+ offices across the country
  • An array of sum insured options
  • 4,300+ leading network hospitals
  • Pre-policy medical health check-ups not until 45 years of age
  • Cashless treatment in all network hospitals
  • ‘Go Digital’ initiative for easy policy purchase

Reliance General Insurance is on a mission to satisfy your need for insurance cover in critical hours, provide incomparable customer services, and ensure better reach through presence across and abroad. Besides, the company aims at making cost-effective insurance accessible to all, protecting your interests and becoming the most innovative in product development.

Apart from two-wheeler insurance, car insurance, home insurance, etc. Reliance General Insurance gives importance to people’s health and offers a range of comprehensive health insurance policies, including HealthGain Health Insurance, Reliance HealthWise Policy, Critical Illness Insurance. It makes sure to offer insurance policies at affordable premiums that can enable policyholders to take care of themselves and their family’s health! Choose a health plan of your choice at Reliance General Insurance and look forward to a stronger and healthier lifestyle.

Reliance General Plan List

Name of PlanSum Insured
Health GainMin: 91 Days; Max: 65 Years3 Lakh Get Quotes Now
Critical Illness InsuranceMin: 18 Years; Max: 65 Years5 Lakh Get Quotes Now
HealthWiseMin: 3 Months; Max: 65 Years1 Lakh Get Quotes Now

Claim Process at Reliance General

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 2

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 3

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 4

    Claim Assistance

    For any assistance call Insurancedekho at 1800-120-5698 or call toll free number of Reliance General at 1800-3009.
  • 1

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 2

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 3

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.
  • 4

    Claim Assistance

    For any assistance call insurancedekho at 1800-120-5698 or call toll free number of Reliance General 1800-3009.

Reliance General User Reviews

  • Can go for its health plans..timely response at the time of claim

    Relaince General is a faithful health insurance provider that helps me with great initiative at the time of making claim. Whenever you call them, the people always guide you through the process. I have no complaints as of now and am looking forward to renew my policy from them only next year. 


    On: Oct 07, 2019 | Views
  • Quick service....

    Quick and timely services is the USP of Reliance General health insurance plans. Whenever I want any information or have any doubt about my plan, they are always there to help and come up with the best possible solution for me. I trust this insurer now. 


    On: Oct 07, 2019 | Views
  • Go for it

    Reliance General insurance is a popular name in the insurance sector.  Purchased a policy last year from Reliance and had recently made a claim when my daughter was hospitalised as she had met with an accident. I really had no doubt or confusion or faced any problem during the claim. I will suggest people rely on this company as I did. 


    On: Sep 26, 2019 | Views
  • Trustworthy insurance provider

    I give Reliance General Insurance 4 out of 5 stars for the sincerity of the customer care when one of my family members got hospitalised for a daycare procedure. The operation went well and all the documentation etc was handled by the customer care executives of Insurancedekho who were constantly in touch with me through calls. I appreciate both of their services. 


    On: Sep 26, 2019 | Views
  • Unbiased

    The advice given by the executives is unbiased. The executives posses exceptional experience and knowledge. Great experience, no doubt. 

    On: Sep 18, 2019 | Views
  • Smooth issuance

    Smooth issuance experience ever. I am glad talking to you. Thank you.

    On: Sep 05, 2019 | Views
  • Health insurance

    Health insurance is the need of hour and one must surely have one. I am happy with Reliance General policy cover. 

    On: Aug 20, 2019 | Views
  • Good experience. Great coverage.

    My father has bought a health insurance policy from Reliance a few months back. Policy coverage is quite high and offers coverage for almost all expenditures. We haven’t filed a claim as of now, but the process is simple and quick. Thanks insurancedekho for recommending Reliance health insurance. 

    On: May 08, 2019 | Views
  • Happy and satisfied

    I have had bad health insurances in the past. But this time, Reliance has offered me with the perfect plan that meets my insurance needs completely. Some of my benefits include vast coverage, cashless facility, simple claim process, easy policy renewal, and others. Extremely thankful to Reliance!



    On: May 03, 2019 | Views
  • Thankful to Reliance

    My friend has Reliance health insurance policy from many years. Based on his advice and suggestion from InsuranceDekho, I recently chose Reliance plan. Must say that I have received great cover and that too at a low premium. The benefits offered under the plan are multiple and the claim process is easy.

    On: May 02, 2019 | Views
  • Health insurance with best returns

    My health insurance policy from Reliance provides cashless treatment. The premium is low and the returns are high in comparison to other policies. I don’t have a claim experience until now. The customer care service is great. Also, a big thanks to InsuranceDekho for suggesting Reliance to meet my medical requirements.

    On: May 01, 2019 | Views
  • The best plan with maximum benefits

    I have a health insurance policy from Reliance. The plan is great and the coverage is excellent. I must say that Reliance health insurance, is by far, the best I have invested in. I would recommend Reliance to those who are looking for a policy with low premium, but high returns. 

    On: Apr 30, 2019 | Views
  • Perfect plan

    First of all, a special thanks to InsuranceDekho for recommending Reliance health insurance to me. Based on my previous experience, I was not ready to invest in health insurance. But, experts from the company cleared my doubts completely. My current Reliance health insurance plan is ideal for my medical needs. I would recommend Reliance health insurance to all!

    On: Apr 30, 2019 | Views
  • Great services

    My experience with Reliance health insurance has always been a great one. I have two policies from Reliance and both are superb in terms of coverage and benefits. Choosing Reliance over and over again has been a great decision. Undoubtedly, Reliance health insurance is the best in the industry.

    On: Apr 29, 2019 | Views
  • Good claim experience

    My claim experience for Reliance health insurance policy was a smooth one. I did not have to worry about spending from my savings as all the expenditures were covered under the policy. Thanks to InsuranceDekho for helping me with the constant support. I recommend Reliance health insurance and InsuranceDekho to all!

    On: Apr 28, 2019 | Views

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Reliance General FAQs

  • What is the re-instatement of Base Sum Insured?

    This means that the insurer will refill the sum insured without any extra cost in case you exhaust your entire sum insured and cumulative bonus if any but still require hospitalisation.

  • What is a co-payment?

    A co-payment or co-pay refers to cost-sharing requirements under a health policy. In it, the policyholder pays a specified percentage of the admissible cost. The remaining amount is paid by the insurance company.

  • Is pre-policy check-up covered?

    No, you need to pay for the cost of pre-policy examination directly to the diagnostic center or the doctor. Reliance General Insurance will coordinate the appointment with its empanelled or diagnostic center.

  • Does Reliance General Insurance pay the complete amount in case of a cashless treatment?

    The insurance company pays towards all admissible charges up to the limit of your sum insured.

  • What is the grace period to renew a policy online?

    The grace time is 30 days immediately following the premium due date of the policy.

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