ICICI Lombard General Insurance

26 reviews Rate This
  • 5,025+ Network Hospitals
    Check in your City
  • 42,34,760 Policies Issued
  • 76% Incurred Claim Ratio
  • Lifelong Renewability
  • 78.78% Claim Settlement Ratio
  • In-House Health Claim Process

About ICICI Lombard

ICICI Lombard General Insurance Company is a joint venture between ICICI Bank - India's second largest bank and Fairfax Financial Holdings Limited - a leading financial services company based in Toronto. Established in 2001, ICICI Lombard has become one of the leading private sector general insurance companies in the country. It offers insurance coverage for motor, health, travel, home, student travel and more.

It has a record of Gross Written Premium (GWP) of Rs. 126 billion for the year ending March 31, 2018. ICICI Lombard offers a wide range of health insurance policies that cater to the diverse needs of an individual, senior citizen, family. 


Key Highlights

  • No third-party involvement
  • Many offices across the country
  • An array of sum insured options
  • 5,025+ network hospitals in India
  • Pre-policy medical health check-ups
  • Cashless facilities in-network hospitals
  • An additional cash allowance during hospitalisation

ICICI Lombard works with the mission of being the most value creating and admired risk solutions company in India, with a global footprint. It continuously strives to go beyond business focus and contribute to well being of the society. It provides general insurance solutions to secure you and your family against unexpected and untoward events.

With ICICI Lombard, you can avail protection solutions for business, personal and project liabilities across rural as well as urban areas in India. The insurer has partnered with the best of diagnostic centers, hospitals, wellness centers, and many other health care centers.

ICICI Lombard General Insurance Plan List

Name of PlanSum Insured
Complete Health InsuranceMin: 3 Months; Max: No Limit5 Lakh Get Quotes Now
Health BoosterMin: 3 Months; Max: No Limit5 Lakh Get Quotes Now
Rishtey Min: 3 Months; Max: 70 Years2 Lakh Get Quotes Now

ICICI Lombard General Insurance Top Up List

Name of PlanSum Insured
Health BoosterMin: 3 Months; Max: No Limit5 Lakh Get Quotes Now

Claim Process at ICICI Lombard General Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 1-2 days prior to admission.
  • 2

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 3

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 4

    Claim Assistance

    For any assistance call Insurancedekho at 1800-120-5698 or call toll free number of ICICI Lombard General Insurance at 1800-2666.
  • 1

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 1-2 days prior to admission.
  • 2

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 3

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.
  • 4

    Claim Assistance

    For any assistance call insurancedekho at 1800-120-5698 or call toll free number of ICICI Lombard General Insurance 1800-2666.

ICICI Lombard General Insurance User Reviews

  • Good service!!

    ICICI Lombard provides me with good service. Its customer service executives are very loyal and humble. Though often talk to InsuranceDekho in an emer...

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    On: Jan 28, 2020 | Views
  • Easily accessible!

    One of the best things about ICICI Lombard is that I can easily contact them in an emergency situation. Their staffs are available any day and ready t...

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    Rameshvar Patidar
    On: Jan 17, 2020 | Views
  • Happy with ICICI Lombard!!

    I am happy with ICICI Lombard. My family too is satisfied with the kind of service provided to them. 4 months after purchasing its policy, one of the ...

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    Anna Lakshmi
    On: Jan 10, 2020 | Views
  • Best insurance company!

    I am associated with ICICI Lombard as a customer. I have bought its Complete Health Insurance. My experience with the company is very fruitful, i have...

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    On: Jan 09, 2020 | Views
  • Respectable!

    ICICI Lombard is good, honest and proper. It’s the best and highly respectable insurance company for me. I like this company because of its...

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    On: Jan 06, 2020 | Views
  • Average!

    ICICI Lombard is a good company. During the claim process, i had to call them several times. But, finally, they approved my claim and the treatment ex...

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    On: Jan 06, 2020 | Views
  • Best Company

    The claim process at ICICI Lombard is quite easy and convenient. I bought health insurance of the insurer on the recommendation of insurancedekho team...

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    On: Dec 27, 2019 | Views
  • Good insurer

    I took a health insurance plan with ICICI Lombard 1 year before. Premium amount I pay is on a yearly basis. The insurance company has a tie-up wi...

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    Tarulal Singh
    On: Dec 26, 2019 | Views
  • Very Loyal!

    I am happy to write this review of ICICI Lombard. Being a leading insurance company, this brand provides the best service and leaves no stone unturned...

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    Sandeep Kalra
    On: Dec 18, 2019 | Views
  • Great applause

    For me, buying health insurance of ICICI Lombard with the help of InsuranceDekho is the best experience. I am using Complete Health Insurance policy o...

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    Gaurav Malviya
    On: Nov 16, 2019 | Views
  • Exemplary service

    I am using the health insurance policy of ICICI Lombard. The service of the company is very nice. I have no hesitation to recommend this insurance com...

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    On: Oct 24, 2019 | Views
  • Flawless

    The team at ICICI Lombard are extremely knowledgeable, highly professional and personable. They provide all possible ways to assis...

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    Jesurietta Sathian
    On: Oct 24, 2019 | Views
  • Deserving praises!

    The health insurance team at ICICI Lombard deserves praises. I am very satisfied with their fast settlement of claims. My experience with them is exce...

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    Dr Amritpreet
    On: Oct 15, 2019 | Views
  • Super excellent!

    I am thankful to ICICI Lombard for providing me with Complete Health Insurance. I am completely satisfied with the policy and the service I received f...

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    On: Oct 15, 2019 | Views
  • Good Company

    ICICI Lombard is a good company as it completes all work in minutes. Also, they suggested me a good family health insurance policy! Thanks! ...

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    Navnath Kahandal
    On: Oct 04, 2019 | Views
  • Great job!

    A wide range of health plans for individuals, family and senior citizens. Quick and hassle-free services by team. Great job!.

    On: Oct 04, 2019 | Views
  • Best service ever!

    ICICI Lombard is really helpful. My little investment in its health policy protected my savings when I was hospitalized due to an accident. I would de...

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    Anuj Nirwan
    On: Sep 25, 2019 | Views
  • Highly Impressed!

    Thanks to ICICI Lombard General Insurance Company and InsuranceDekho for the online policy purchase process. I was unable to sort out the best he...

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    Amit Bhoria
    On: Sep 25, 2019 | Views
  • Follow up

    Thank you folks for the follow up and facilitating the policy on time.

    Shray Vashistha
    On: Sep 02, 2019 | Views
  • Covers all

    A policy with sum insured as low as Rs. 2 Lakh and covers my all Rishtey! Best INSURER!

    Hitesh M Gohil
    On: Aug 08, 2019 | Views
  • Loving the services!

    I purchased an individual policy of ICICI Lombard and found it one of the best insurers. The value added services and offerings it provide are unparal...

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    Priya Sharma
    On: May 10, 2019 | Views
  • I am very much satisfied.

    It was my first experience with ICICI Lombard Health Insurance when my daughter was hospitalized. I want to share this for other customers that their ...

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    Anuj Kumar
    On: May 07, 2019 | Views
  • Easy and smooth claim process

    I used my ICICI Lombard Health Insurance plan last week when my wife was hospitalized. I have heard stories of delay in the approval of cashless claim...

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    Suman Srivastav
    On: May 06, 2019 | Views
  • Quick service

    I brought a policy from ICICI Lombard 15 days ago for myself and my family. I appreciate the knowledgeable customer care executives as they explained ...

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    Sakshay Gupta
    On: May 05, 2019 | Views
  • Happy with ICICI Lombard!

    My family and I have much faith in non-allopathic treatments. Thus, the provision offered by the insurer of covering alternative procedures like Ayurv...

    Read More
    Saurabh Tiwari
    On: May 05, 2019 | Views
  • Thank You ICICI Lombard.

    With ICICI Lombard Health Insurance I feel completely assured when it comes to health care expenses. The insurer offers a wide coverage with the optio...

    Read More
    Rajesh Kataria
    On: Apr 30, 2019 | Views

Latest ICICI Lombard General Insurance News

ICICI Lombard General Insurance Contact Details

Reach us for help anytime

ICICI Lombard General Insurance FAQs

  • Why should I buy ICICI Lombard health insurance policy?

    ICICI Lombard Health Insurance is a smart choice to secure yourself and your loved ones against medical contingencies. The plans offered provide comprehensive health coverage along with outpatient department (OPD) benefits, maternity cover and a host of wellness benefits. Also, there are various value added services that enable you to enhance the sum assured, in case of claim-free years.

  • Does ICICI Lombard health insurance policy cover accidental death and permanent total disability?

    ICICI Lombard offers the Personal Protect Policy that provides coverage for Accidental Death and Permanent Total Disability (PTD). It also offers coverage for terrorism as well.

  • How do I cancel ICICI Lombard policy?

    You can easily cancel your policy during free-look period, just fill up the form and visit any of the ICICI Lombard branches. Once request is processed, refund of premium amount will be provided after applicable deductions(in any) within 15 days.

  • What is the toll free number of ICICI Lombard General Insurance?

    ICICI Lombard’s toll free number is 1800-2666.

  • What do you mean by floater option in ICICI Lombard health insurance plan?

    In a floater option, a single policy under one sum insured covers all the family. It can cover, 2 adults, 2 adults, and 1 child; 1 adult and 2 children; 2 adults and 3 children; 1 adult and 1 child. The sum insured can be used by anyone or all covered under the policy until the time the limit is exhausted.

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