Sbi Car Insurance Claim

SBI General Car Insurance

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  • Services rendered in 110+ Indian cities directly and other 350+ locations via satellite resources.
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  • IAAA rating for highest claim paying ability.
  • Offers 16000+ cashless network garage services across India
  • More than 14,000 branches across India

SBI General Claim Car Insurance

A claim is the legal right of a policyholder as per the insurance policy. The claim amount is sanctioned by the insurer to indemnify the loss of the car owner who holds the policy and has paid premiums on time. SBI General's dedicated and experienced claims team offers you a free, fair and transparent claim procedure and also allows you to track the status in real time. The company always tries to pay a valid and fair claim amount within a stipulated time period. It also has a wide network of over 2500 cashless garages to render a hassle-free service. Moreover, SBI General has maintained a sterling claim settlement ratio and is rated iAAA.

Documents required for cashless and reimbursement claims

In general, you need to submit the following documents:

  • Completely filled Claim Form
  • Policy Document
  • RC Copy
  • Driving License of the driver driving the vehicle at the time of loss.

Additional documents like police FIR report, endorsement and others also need to be submitted, if asked.

SBI General Claim Process

1) Initiation of Claim

Get in touch with SBI General immediately and inform them about the accident and location. This will initiate the claim process. To reach SBI General, call the toll free number 1800 22 1111 or SMS "CLAIM" to 561612 .You can email your details on customer.care@sbigeneral.in. Alternatively, you also initiate the claim online post filling basic details: https://www.sbigeneral.in/SBIG/intimate-claim.

2) Confirmation of the process

The claim manager/executive will contact you within 24 hours of registering the claim and provide a claim number/reference number. This also means that your claim request has been accepted by the company.

3) Registration of FIR

Lodging an FIR at the nearest police station is mandatory in case of grave injury to any person or theft of the vehicle. Also, explain about the accident (if asked) and furnish the details of witnesses (if any) to the company.

4) Service at workshop

Tow/drive your damaged car to the nearest cashless garage for repairs. SBI General has a network of more 2500 garages for cashless claim settlement. Furthermore, you also need to submit the required documents to the claims manager/executive and get them verified against the originals.

5) Sit and relax

SBI General will sanction the claim amount post completion of documentation and all necessary formalities. The repair costs are paid directly to the garage by the company, while you need to pay only your part of liabilities.

How to file a car insurance reimbursement claim?

1) Initiation of Claim

Get in touch with SBI General immediately and inform them about the accident and location. This will initiate the claim process. To reach SBI General, call the toll free number 1800 22 1111 or SMS "CLAIM" to 561612. You can email your details on customer.care@sbigeneral.in. Alternatively, you can also initiate the claim online post filling basic details: https://www.sbigeneral.in/SBIG/intimate-claim.

2) Confirmation of the process

The claims manager/executive will contact you within 24 hours of registering the claim and provide a claim number/reference number. This also means that your claim request has been accepted by the company.

3) Registration of FIR

Lodging an FIR at the nearest police station is mandatory in case of grave injury to any person or theft of the vehicle. Also, explain about the accident (if asked) and furnish the details of witnesses (if any) to the company.

4) Service at workshop

Tow/drive your damaged car to the nearest cashless garage for repairs. Furthermore, you also need to submit the required documents to the claims manager/executive and get them verified against the originals.

5) Claim reimbursement

In case, your car is repaired in a garage other than the one authorized by SBI General, you need to pay the entire cost of repairs for your vehicle. Keep all the receipts of repairs and submit them to the company. You will be compensated later with the entitled claim amount.

SBI General Car Insurance User Reviews

91 reviews Write a Review
  • Good customer care executives

    InsuranceDekho has a good team of knowledgeable customer care experts who understand your requirements well and suggest you the most suitable product....

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    A
    Amitesh Bakshi
    On: July 10, 2020 | Views
  • Many quotes at InsuranceDekho

    InsuranceDekho has many quotes online. I visited their website to find a reliable car insurance policy for my Renault Duster car. I shortlisted SBI Ge...

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    B
    Bablu Goel
    On: July 9, 2020 | Views
  • Many benefits under my policy

    I purchased SBI General car insurance policy for my Ford Figo car in a few easy steps from InsuranceDekho online. The policy offers me many benefits a...

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    D
    Diksha Misra
    On: July 3, 2020 | Views
  • Affordable policy

    I recently purchased SBI General car insurance policy for my Volkswagen Polo car from InsuranceDekho. Not only was the buying process was easy, but th...

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    S
    Sai Jain
    On: July 2, 2020 | Views
  • A variety of car insurance plans to choose from

    InsuranceDekho has a pool of car insurance policies to choose from. I recently purchased SBI General policy for my Toyota Yaris and it was a really ea...

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    R
    Rohan Jindal
    On: June 26, 2020 | Views

SBI Car Insurance Claim FAQs

  • How can I initiate a claim?

    Immediately inform the company after an accident. You can call the toll free number 1800 22 1111 or SMS "CLAIM" to 561612 for the same. Alternatively, you can also initiate the claim online by filling basic details at: https://www.sbigeneral.in/SBIG/intimate-claim
  • I have sold my car? What should I do with insurance?

    In case, you have sold your car, you can either transfer the policy to the new owner or can cancel it. Both can be done by submitting a formal request at the nearest branch and filling a form (if required).
  • Do I need to file an FIR even for a minor accident?

    No, filing an FIR at the local police station is only mandatory if the accident results in serious injuries to a person, theft of the vehicle and third-party property damage.
  • My SBI General car insurance policy is expired and I have missed the stipulated deadline. Is there any way to renew the policy?

    Yes, you can still renew you SBI General car insurance policy even after missing the last date. However, this can be done by filing a formal request and post satisfactory inspection of the vehicle the policy will be renewed

SBI General Contact Details

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