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Sbi Car Insurance Claim

114 reviews Rate This
    Network Garages16000+
    Claim Settlement Ratio89.51%
    Third Party CoverAvailable
    Customer Base6.8 Crore+
    AccreditationiAAA Rating by ICRA
    Presence125+ Branches

    SBI General Claim Car Insurance

    A claim is the legal right of a policyholder as per the insurance policy. The claim amount is set by the insurer to cover the loss of the policyholder who has paid his or her premiums on time.SBI General's dedicated and experienced claims team offers you a free, fair and transparent claim procedure and also allows you to track the status in real time. The company always tries to pay a valid and fair claim amount within a stipulated time period. It also has a wide network of over 2500 cashless garages to render a hassle-free service. Moreover, SBI General has maintained a sterling claim settlement ratio and is rated iAAA.

    Documents required for cashless and reimbursement claims

    In general, you need to submit the following documents:

    • Completely filled Claim Form
    • Policy Document
    • RC Copy
    • Driving License of the driver driving the vehicle at the time of loss.

    If asked, additional documents such as a police FIR report, endorsement, and others must be submitted.

    SBI General Claim Process

    1) Initiation of Claim

    Get in touch with SBI General immediately and inform them about the accident and location. This will initiate the claim process. To reach SBI General, call the toll free number 1800 22 1111 or SMS "CLAIM" to 561612 .You can email your details on customer.care@sbigeneral.in. Alternatively, you also initiate the claim online post filling basic details: https://www.sbigeneral.in/SBIG/intimate-claim.

    2) Confirmation of the process

    Within 24 hours of registering the claim, the claim manager/executive will call you and provide a claim number/reference number. This also means that the company has accepted your claim request.

    3) Registration of FIR

    Lodging an FIR at the nearest police station is mandatory in case of grave injury to any person or theft of the vehicle. Also, explain about the accident (if asked) and furnish the details of witnesses (if any) to the company.

    4) Service at workshop

    Tow/drive your damaged car to the nearest cashless garage for repairs. SBI General has a network of more than 2500 garages for cashless claim settlement.You must also submit the required documents to the claims manager or executive and have them verified against the originals.

    5) Sit and relax

    SBI General would approve the claim amount once all documents and formalities have been completed.The repair costs are paid directly to the garage by the company, while you need to pay only your part of liabilities.

    How to file a car insurance reimbursement claim?

    1) Initiation of Claim

    Get in touch with SBI General immediately and inform them about the accident and location. This will initiate the claim process. To reach SBI General, call the toll free number 1800 22 1111 or SMS "CLAIM" to 561612. You can email your details on customer.care@sbigeneral.in. Alternatively, you can also initiate the claim online post filling basic details: https://www.sbigeneral.in/SBIG/intimate-claim.

    2) Confirmation of the process

    Within 24 hours of registering the claim, the claims manager/executive will call you and provide a claim number/reference number. This also means that the company has accepted your claim request.

    3) Registration of FIR

    Lodging an FIR at the nearest police station is mandatory in case of grave injury to any person or theft of the vehicle. Also, explain about the accident (if asked) and furnish the details of witnesses (if any) to the company.

    4) Service at workshop

    Tow/drive your damaged car to the nearest cashless garage for repairs. Furthermore, you also need to submit the required documents to the claims manager/executive and get them verified against the originals.

    5) Claim reimbursement

    If your car is repaired at a garage that is not approved by SBI General, you will be responsible for the entire cost of the repairs. Keep any repair receipts and send them in to the company.You will be compensated later with the entitled claim amount.

    SBI No Claim Bonus

    The SBI General Insurance rewards its policyholders with No Claim Bonus for not raising any car insurance claim in a policy year. The NCB is offered in terms of discount at the time of car insurance policy renewal and ranges between 20% to 50%. To get the NCB and accumulate it with every claim free year, you should renew your claim on time. If you are unable to renew your plan within the specified time, you may do so within 90 days of its expiry, which is known as the grace period; otherwise, your NCB benefit will become null and void.

    The No Claim Bonus is unique in that it can be transferable. Because it is given to the policyholder rather than the insured vehicle for safe driving, it can be transferred when you buy a new car or port to another car insurance policy.This benefit is applicable only on the standalone own-damage car insurance policy or on the own-damage component of the comprehensive policy premium. To secure the NCB, basically, there are two ways, where one is to avoid making any claim in a policy year and the other is to opt for an NCB protect add-on cover which keeps this benefit intact even after making a claim.

    Calculate Your Car Insurance

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    When did you buy your car?
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    Have you made a claim in the previous year?

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    616 Sbi Cashless Garages in India

    Insurance Products by Sbi General Insurance

    SBI Car Insurance Claim FAQs

    • How can I initiate a claim?

      Immediately inform the company after an accident. You can call the toll free number 1800 22 1111 or SMS "CLAIM" to 561612 for the same. Alternatively, you can also initiate the claim online by filling basic details at: https://www.sbigeneral.in/SBIG/intimate-claim
    • I have sold my car? What should I do with insurance?

      In case, you have sold your car, you can either transfer the policy to the new owner or can cancel it. Both can be done by submitting a formal request at the nearest branch and filling a form (if required).
    • Do I need to file an FIR even for a minor accident?

      No, filing an FIR at the local police station is only mandatory if the accident results in serious injuries to a person, theft of the vehicle and third-party property damage.
    • My SBI General car insurance policy is expired and I have missed the stipulated deadline. Is there any way to renew the policy?

      Yes, you can still renew you SBI General car insurance policy even after missing the last date. However, this can be done by filing a formal request and post satisfactory inspection of the vehicle the policy will be renewed
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