ICICI Lombard Car Insurance Claim

A claim is the legal right of a policyholder, which he/she gets in return of premiums paid during the policy tenure. It protects you from spending a large amount of money in the case of an accident. The claim settlement process at ICICI Lombard is quite simple and hassle-free. It pays out the claim amount based on the type of policy and the amount insured.Moreover, the company also provides free pickup/towing service after an accident. There are two types of claim settlement processes offered by the company, namely cashless claim settlement and reimbursement claim settlement. Let us proceed to know about the procedures in brief.

List of Documents Required During Claim Settlement

Following documents are required at the time of settling a bike insurance claim with ICICI Lombard General Insurance:

• Copy of FIR
• Policy document copy
• Claim Form duly signed
• Valid driving license copy
• Valid R.C. copy of the vehicle
• Original repair bill, proof of release and cash receipt.

How To Make ICICI Lombard Cashless Car Insurance Claim?

A cashless car insurance claim can be made with ICICI Lombard General Insurance without any delay by following the below-mentioned process:

1) Inform the company

Inform the insurer as soon as possible after an accident or mishap on the road. You could call the toll-free number 1800 2666 or SMS “CLAIM” to 575758. Describe the accident if asked and provide details of the witnesses (if any).

2) Lodge an FIR

In the case of a serious injury or death to any individual (third party or policyholder), seek medical attention immediately . After that, you should file a FIR with the nearest police station.

3) Confirmation

A Customer Service Manager (CSM) will contact you within 24 working hours to confirm the initiation of the claim process. You will also be guided to the nearest cashless workshop.

4) Repair and documentation

After the survey of the vehicle, a towing service will also be arranged by the insurer. The CSM will get the estimate for the repairs of your vehicle and give approval after assessment.

5) Claim settlement

Once the documents have been submitted and processed, the company will inform you of the amount you must pay (your liability), with the rest being paid straight to the workshop by the company.

How To Make ICICI Lombard Reimbursement Car Insurance Claim?

A reimbusement car insurance claim can be made with ICICI Lombard General Insurance without any delay by following the below-mentioned process::

1) Get in touch with the company

Intimate the insurance company right-after a mishap or accident. This will initiate the claim settlement process.

2) File an FIR

In case of severe injury/death of any person (third party or policyholder), seek immediate medical attention. This should be followed by lodging an FIR at the nearest police station.

3) Surveying of vehicle

If your vehicle has been seriously damaged in an accident, leave it at the incident site. The company will assign a surveyor to inspect the car and provide a report to the company. Instead, you can request a pickup/towing service to transfer your damaged vehicle to the repair facility.

4) Documentation

A surveyor will assess the cost of repairs and submit the report to the insurance company. You also need to submit documents like policy note, tax receipt, copies of registration book, driving license etc. along with a copy of FIR to the surveyor/representative.

5) Claim settlement

Once the formalities are done, you need to pay the entire cost of repairs at the garage. The company will reimburse the agreed claim amount as soon as possible.

ICICI Lombard No Claim Bonus

The car insurance policy offered by ICICI Lombard comes with a range of advantages that offer a helping hand during times of need. The quick and prompt insurance service, as well as the claim settlement benefit, act as a useful companion for safe and secure driving. The car insurance policy of the insurance company helps to reduce accidental worries and the resulting financial needs for damage repair.However, if you raise no claim in the policy period, you can gain a No Claim Bonus (NCB). It is a benefit that considerably cuts your cost of premium while offering you the same amount of coverage. In simple terms, it acts as a reward for safe driving and making no claims.

When it comes to No Claim Bonus, it is applicable only on a standalone own-damage car insurance plan and comprehensive car insurance plan. To keep this benefit intact, every policyholder should keep renewing his or her policy timely every year. Also, you can transfer this car insurance benefit to another car too as it is offered to the policyholder, not to the vehicle. This benefit can also be transferred from one car insurance policy to another in order to maintain and use it for a longer period of time. Wherever applicable, the No Claim Bonus will be offered in the range of 20% to 50%, with each claim-free year contributing to the amount.