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Digit Insurance is a digital-first insurance company that has established itself as a reputed modern company in India. They offer a wide range of insurance including car insurance.

Having a digital setup simplifies all the operations and provides a hassle-free experience to the customers. Given that Digit has a dedicated customer care cell, the benefit of renewing your car insurance through InsuranceDekho provides you additional customer support that efficiently addresses your queries and provides assistance with details of car insurance policies, filing claims, or renewing your Digit car policy.

Digit Car Insurance Customer Care Details

You can connect with Digit through multiple channels:

Channel

Contact Details

Toll-free number

1800 258 5956

Email

hello@godigit.com

WhatsApp

7026061234

Services Offered by Digit Car Insurance Customer Support

Digit auto insurance offers top-notch services. You can contact them with any question, and you can anticipate a satisfying response from the dedicated customer service team:

  • Cashless Repairs: Digit offers 6000+ cashless garages providing a hassle free experience.
  • Smartphone Enabled Self Inspection: Apply for a quick claim by quickly self inspecting the damage through your smartphone.
  • Super Fast Claim: Since the company conducts most operations digitally, it enables a speedy process. Digit has successfully claimed 96% of their private cars smoothly.
  • Customise Your IDV: Digit offers you to customise your IDV according to the conditions of your car.
  • 24 x 7 Support: A dedicated customer support team is available 24 x 7 for your assistance even on holidays.

Online Support Channels Offered by Digit

Digit provides the below mentioned online support channels:

  • Toll-Free Number: To speak to a customer support executive, call 1800 258 5956.
  • FAQ Page: Check out the FAQs page of Digit car insurance.[1]

Offline Support Channels

Digit has locations across the country for its branches. You can always visit for more customised assistance.

Customer Support From InsuranceDekho

Contact the InsuranceDekho customer service team. You can go to the branch or schedule a home visit. The contact information is as follows:

InsuranceDekho Contact Details

Contact Number

+91-7551196989

Email ID

support@insurancedekho.com

Address

Girnar Insurance Brokers Private Limited,

Plot no.301, Phase-2,

Udyog Vihar, Gurugram-122022,

Haryana, India

Major City Branches and Addresses by Digit Car Insurance

Digit has its branches located all over India. The following is a list of the branches' addresses in major cities. On the website, you can find a comprehensive list of branch offices.

State

City

Address

Contact


North

Delhi

Delhi

5th Floor, B Wing, IFCI Tower, 61, Nehru Place, Delhi - 110019.

1800-258-5956

Uttar Pradesh

Lucknow

1st floor, Halwasiyas Commerce House, 11 Mahatma Gandhi Marg, Hazratganj, Lucknow, Uttar Pradesh - 226001

1800-258-5956

Jammu & Kashmir

Jammu

Hall No 116, B1, 1st Floor, North Block, Bahu Plaza, Jammu & Kashmir - 180004

1800-258-5956

Punjab

Amritsar

SCO 47, 4th Floor, B block, Distt Shopping Complex, Nr Best Western Hotel, Amritsar, Punjab - 143001

1800-258-5956


West

Maharashtra

Mumbai

13th floor, Godrej Colesium, 628A/2, Kurla Village, Lokmanya Pan Bazar, Behind Everand Nagar, Sion, Mumbai, Maharashtra - 400022

1800-258-5956

Maharashtra

Pune

1st to 6th Floor, Ananta One (AR One), Pride Hotel Lane, Narveer Tanaji Wadi, City Survey No. 1579, (Bhamburda) Shivajinagar, Pune - 411005

1800-258-5956

Rajasthan

Jaipur

Office No. 701, Manglam Ambition Mall, Near Agrasen Circle, C-Scheme, Jaipur, Rajasthan - 302001

1800-258-5956


South

Telangana

Hyderabad

3rd Floor, Prestige Phoenix, Begumpet Flyover, Kundanbagh, Begumpet, Hyderabad, Telangana - 500016

1800-258-5956

Kerala

Kochi

7 Providence, 44/1738 A, M K V Road, Palarivattom, Kochi, Kerala - 682025

1800-258-5956

Tamil Nadu

Chennai

No 528, Old no.559, Anna Salai, Above Skoda Showroom, Teynampet, Chennai, Tamil Nadu - 600 018

1800-258-5956


East

West Bengal

Kolkata

Ground Floor, Block C, Apeejay House, 15 Park Street, Kolkata, West Bengal - 700016

1800-258-5956

Assam

Guwahati

2nd Floor, Unit No 202, Royal Centre, Ulubari, GS Road, Opp. S. B. Deorah Collage, Revenue Village, Mouza – Ulubari, Guwahati, Assam - 781007

1800-258-5956

Bihar

Patna

3rd floor, Office No. 301, Patna One Mall, Near Dak Bunglow Chowk, Patna, Bihar - 800001

1800-258-5956

Orissa

Bhubaneshwar

Anuj Times Square, Plot No. 361, 3rd Floor (Road side), Rupali Square, Janpath Saheed Nagar, Bhubaneswar, Odisha - 751007

1800-258-5956

Tips for Effective Communication with Customer Care

There are a few things to keep in mind when contacting the customer support team.

  • Don't Share Personal Information: Your Aadhaar or PAN card information will need to be shared, so keep them close at hand. However, make certain that no one on call has access to your CVV or credit or debit card information.
  • Policy Documents: To fully comprehend the terms and conditions of your policy and its specifics, policy documents are required. As a result, if you have a basic understanding of it, you can have a productive conversation with the customer support team.
  • Clear Communication: You must express your questions and concerns in a clear and concise manner so that the support team can identify your issue and avoid misunderstandings.
  • Documentation: Every communication, including emails, letters, or a token number should be recorded. You will be able to keep track of the case and be of assistance if you require additional assistance.

Grievance Redressal Contact Information of InsuranceDekho

You get the advantage of InsuranceDekho’s Grievance Redressal services when you buy car insurance through us. Although Digit provides its own grievance redressal, having additional support always helps.

Write to grievance@insurancedekho.com to reach out to the grievance redressal officer, Mr.Rohit Khurana.

If the issue persists, you can write to the Principal Officer at po_gibpl@girnarinsurance.com. For more information, Visit our Grievance Redressal page.

Digit Grievance Redressal Contact Information and Branch Address

In order to protect policyholders from unfair actions, Digit has a dedicated grievance redressal team that investigates and resolves raised issues. You can submit your complaint to grievance redressal if customer support does not provide you with a satisfactory response. To get in touch with the grievance redressal, follow these steps:

1. Service Request/Complaint Registration

To register a complaint, reach out to customer support by any of the given channels.

  1. Toll free number: 1800-258-5956
  2. E-mail: hello@godigit.com
  3. Letter: Write a letter to the name and address provided in your Digit car insurance policy.

If the issue is resolved, you will hear back from Digit in 3 working days. Otherwise, if the complaint is rejected you will hear from the team within 2 weeks of your complaint.

You can further escalate the issue to the Grievance Redressal Officer.

2. Process of Grievance Redressal

Write to the grievance redressal at grievance@Digit.com, provide a brief of your issue, and convey your message with clarity in detail.

This mail will be acknowledged in 24 hours and you shall expect a response within 15 working days.

Digit encourages its senior citizen customers to reach out to customer support by calling 080-62370023.

If you are not satisfied with the response from Grievance Redressal, escalate it to the Chief Grievance Officer.

3. Escalate to CGO

You can escalate your issue to Mr Praveen Bhatt, the Chief Grievance Officer at grievance@godigit.com.

Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095.

You can check the address of the regional CGO of your city from the grievance redressal page of Digit.[3]

You will likely be getting a response within 24 hours.

After CGO response, if you still feel unsatisfied, reach out to the Ombudsman.

4. Escalate to Ombudsman

Visit the website of the Council for Insurance Ombudsman and register your complaint.[4]



Explore Digit Car Insurance

Must Read Articles before buying Digit Car Insurance

Digit Car Insurance User Reviews

4.9
Rating based on
531 User reviews
Write your review
What users are saying
  • All
  • Customer Care
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  • Own Damage
  • Renewal
  • Cashless Garages
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  • Add On
  • Theft Recovery

    My car was stolen from the office parking in the middle of the day. I instantly called the police and made my next call to Digit, whose car insurance I had purchased. They very calmly handled the conversation and guided me throughout the police complaint process. Unfortunately, police could not find my car and issued a non traceable certificate after which I got my claim from Digit. I'm thankful to InsuranceDekho for recommending Digit for its efficient working and sympathetic customer support.

    Read More

    G
    By Gulfisha Ahmed
    On: July 12, 2024
  • Convenient Process of Claim

    Switching to Digit is a decision that I'm very positive about. The whole experience of a digital platform is very impressive. Especially the document submission is very smooth. Thanks to InsurnaceDekho for recommending Digit insurance.

    Read More

    M
    By Maryam Warsi
    On: July 1, 2024
  • Excellent Grievance Redressal

    I was having some concerns over some details in the policy document. Upon contacting Digit customer service, they tried explaining it to me but I was not totally convinced and wanted a more detailed response. I further contacted the grievance redressal officer who addressed all my concerns in detail and gave considerable time to help me. InsuranceDekho had mentioned that Digit has a very nice customer query response which inclined me towards the insurer.

    Read More

    J
    By Jagteshwar Singh
    On: June 28, 2024
  • Benefits of Consumable covers

    My car had some mechanical issues and was taken by the insurer for repair. After repairing I had to pay nothing except the deductibles. Moreover, my consumable cover saved me the cost of the consumables required in repairing the car as well. Kudos to InsuanceDekho and their team for helping out in picking the best insurer. After claims with no issues, I'm sure I will keep buying policies from Digit Only.

    Read More

    P
    By Priyanshu Deshmukh
    On: June 28, 2024
  • Quality centric service

    I'm a critical thinker and I always scrutinise my decisions. In all honesty, I was very conscious about sending my car to a cashless garage. Somehow due to the very experienced and quality-centric customer service, I chose to get my car towed to a cashless garage. I must say I am very impressed with their work and I will be much more relaxed regarding that in future. Thanks to InsuranceDekho for finding Digit, a trustworthy quality quality-focused insurer.

    Read More

    A
    By Anshika Chawla
    On: June 27, 2024
  • Loss of Personal Belonging Cov...

    My laptop was stolen from my car and the window was broken while the car was in parking. I ran to the police and was weeping about my loss as I knew the chances of getting it back are very low. Thanks to Digit loss of personal belonging add-on with the comprehensive car insurance which covered my laptop and I recieved my claim along with the window getting replaced. Shout out to InsuranceDekho for suggesting Digit car insurance with the necessary add-on that made the experience less horrible.

    Read More

    S
    By Shrishti Damodar
    On: June 25, 2024
  • Broken window

    Some kids broke the window of my car while playing cricket. I intimated the claim and the process was very easy and did not take much time and my window was repaired in no time. I remember taking assistance from InsuranceDekho while choosing Digit for my car insurance.

    Read More

    J
    By Jaideep Singh
    On: June 24, 2024
  • Cashless Settlement

    I'm super happy with Digit car insurance, the claim settlement process is very smooth, especially the cashless approach. I didn’t have to pay anything at the garage and my car got repaired and they even washed it. Delighted, thanks to InsuranceDekho for the support in selecting the best policy

    Read More

    A
    By Azazil Haider
    On: June 20, 2024
  • Amazing user interface

    InsuranceDekho provided me with various options on insurance policies to choose my deal from. I chose GoDogit and I am thankful for it. One of the coolest thing about Digit is the mobile App UI which makes the operations very easy for the user to use. I had to make some changes to my policy document and I could do it without any guidance on how to use the app.

    Read More

    M
    By Madhav Shankar
    On: June 17, 2024
  • Easy NCB Transfer

    Switching to Digit car insurance is a good move. I did and I dont regret. My NCB was transferred easily and my premium sounds very justified. Thanks to InsuranceDekho for giving me a wider perspective.

    Read More

    S
    By Shreya Girotra
    On: June 13, 2024
  • Highly Reliable

    InsuranceDekho has been my guide for purchasing any kind of insurance for the last 3 years. I recently purchased Digit comprehensive car insurance after comparing it with others on InsuranceDekho. It is fair to say that these modern digital-first insurance providers like Digit are capable of delivering on their promises of smooth and hassle-free processes. My claim got settled in no time and im very happy with its functioning.

    Read More

    A
    By Angad Singh
    On: June 10, 2024
  • Quick and Efficient Claims Pro...

    When I bought the Digit Car Insurance Policy for my Ford car, I felt that InsuranceDekho's comprehensive insurance includes a quick and efficient claims process. They made sure I received full coverage and processed my claim promptly.

    Read More

    By Tanmay Roy
    On: October 23, 2023
  • Responsive Support from Custom...

    I had questions while using the premium calculator, and InsuranceDekho's support team was incredibly responsive and helpful. They guided me through the process of buying the Digit Car Insurance Policy for my Nissan car.

    Read More

    A
    By Ananya Yadav
    On: October 6, 2023
  • Comprehensive Protection, Comp...

    While purchasing the Digit Car Insurance Policy I found comprehensive protection with InsuranceDekho, and it has translated into comprehensive satisfaction. Their service and coverage are top-notch and it best suited for my Hyundai car.

    Read More

    S
    By Sakshi Sah
    On: September 27, 2023
  • Excellent Support During Renew...

    The support I received from InsuranceDekho's team during my Digit Car Insurance Policy renewal was excellent. They answered my questions promptly and guided me through the process. Their dedication to customer service is commendable. Happy to have insured my for my Kia car from this amazing platform.

    Read More

    M
    By Manoj Tyagi
    On: September 25, 2023
  • Reliable and Dependable Claims...

    I had to file a claim for the Digit Car Insurance Policy that I undertook for my Skoda car and must say that InsuranceDekho has proven to be reliable and dependable in handling claims. They make the entire process stress-free.

    Read More

    H
    By Harsh Mehta
    On: September 21, 2023
  • Protection Against the Unexpec...

    InsuranceDekho's own damage coverage along with the Digit Car Insurance Policy provides essential protection against the unexpected for my Kia car. It's a safety net I can rely on.

    Read More

    V
    By Vihaan Chopra
    On: September 18, 2023
  • Excellent Support and Guidance

    The support and guidance provided by InsuranceDekho's premium calculator were excellent. It made the insurance selection process much easier for me. I finally bought the Digit Car Insurance Policy for my Skoda car after many comparisons.

    Read More

    S
    By Subodh Bhatt
    On: September 14, 2023
  • Transparent and Fair Claims Se...

    I bought the Digit Car Insurance Policy for my Hyundai car. And was happy to see that the claims settlement process with InsuranceDekho's zero depreciation policy was transparent and fair. They didn't leave any room for surprises.

    Read More

    A
    By Amal Ahmed
    On: September 12, 2023
  • Reliable Reminder System

    I appreciate the reliability of InsuranceDekho's renewal reminder system. I can trust that I'll be reminded well in advance to renew my Digit Car Insurance Policy for my Land Rover car.

    Read More

    M
    By Manas Chitkara
    On: September 5, 2023
  • Peace of Mind on the Road

    Knowing I have access to a network of Cashless Garages provided by InsuranceDekho gives me peace of mind while driving my Skoda car. I'm confident that help is just a call away if anything happens. I am so glad that I listened to my friend and purchased the Digit Car Insurance Policy.

    Read More

    B
    By Bhavna Bist
    On: September 1, 2023
  • Best Choice for Car Insurance ...

    If you're looking for the best choice for car insurance with own damage coverage, the Digit Car Insurance Policy from InsuranceDekho is the way to go. I secured my Mercedes-Benz with this policy and couldn’t be happier.

    Read More

    A
    By Akshar Kulkarni
    On: August 29, 2023
  • Great Tool for Comparing Cover...

    InsuranceDekho's premium calculator is a great tool for comparing coverage benefits. It allowed me to weigh the pros and cons of different policies before making a decision to buy the Digit Car Insurance Policy for my Hyundai car.

    Read More

    S
    By Sanjana Narula
    On: August 25, 2023
  • Seamless Claims Process with Z...

    The claims process with InsuranceDekho's zero depreciation Digit Car Insurance Policy was seamless. It made dealing with an accident much less stressful for my Renault car.

    Read More

    M
    By Monica Narwal
    On: August 23, 2023
  • Smooth Process

    InsuranceDekho's cashless garages lived up to their promise of a smooth claims process. I just had to show my Digit Car Insurance Policy details, and the rest was handled. The garage staff handled everything for my Renault car professionally.

    Read More

    K
    By Kapila Srivastav
    On: August 10, 2023
  • Renewal Made Simple

    InsuranceDekho made the renewal process for zero depreciation car insurance simple and efficient. I could easily renew my Digit Car Insurance Policy for my Nissan car online without any complications.

    Read More

    H
    By Harjeet Kaur
    On: August 8, 2023
  • Timely Own Damage Claim Settle...

    I was impressed with InsuranceDekho's promptness in settling my own damage claim for my Toyota car. They processed it quickly, and the communication throughout the process for my Digit Car Insurance Policy was excellent.

    Read More

    T
    By Tanisha Arora
    On: July 31, 2023
  • Seamless Online Third-Party In...

    InsuranceDekho offers a seamless online experience for purchasing third-party car insurance for my Nissan car. Their website is intuitive, and the process to buy the Digit Car Insurance Policy is straightforward. I am impressed with their user-focused services, making it a breeze to manage my policy.

    Read More

    M
    By Mukesh Kumar
    On: July 25, 2023
  • Reliable Estimates for Policy ...

    The premium calculator provided by InsuranceDekho gives reliable estimates for policy budgeting. It helps me plan and budget for the Digit Car Insurance Policy by providing accurate premium calculations for my BMW. I can make an informed decision based on my financial capabilities.

    Read More

    M
    By Manoj Tyagi
    On: July 21, 2023
  • Transparent Documentation Proc...

    InsuranceDekho's documentation process during my Digit Car Insurance Policy claim for my Volvo car was transparent and straightforward. They guided me through the required paperwork, making the process hassle-free. Their attention to detail and clarity in the documentation was commendable.

    Read More

    R
    By Rizwan Sheikh
    On: July 19, 2023
Digit Reviews

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