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PLAN TYPE: Comprehensive
Starting From 2610
PLAN TYPE: Third Party
Starting From 2094
PLAN TYPE: Own Damage
Starting From 1277

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Digit, also known as Go Digit was founded in 2017. It is one of the first digital-first companies in India that operates entirely through digital platforms. Digit offers a wide range of insurance products including travel, health, and car insurance.

Digit car insurance is popular among users. Policy documents are an essential part of the policy and hold importance in the claim process. Digit car insurance policy documents also act as legal documents reflecting the agreement between the insurer and the insured.

What is a Car Insurance Policy Document?

The crucial details of the insurance policy are listed in a car insurance policy document, hence making it a vital document. It includes information about the coverage, such as the amount of the premium and any inclusions or exclusions. This is important information for the claim process as well.

Importance of Digit Car Insurance Policy Document

The policy document is very important for various reasons:

  • Legal Contract: The policy document is a legal contract between the insured and insurer. It lays out all the terms and conditions, coverages, inclusion, exclusions, etc.
  • Dispute Resolution: Policy documents help as a resolving force in case a dispute arises between the insurer and the insured.
  • Proof of Insurance: This document acts as proof that you have an insurance policy for your vehicle purchased from Digit.
  • Protection Against Fraud: The policy document is legally bound and hence acts as a shield against possible fraudulent activities.
  • Claims Process: The process for filing a claim, including the required documentation, procedures, and contact information is listed in the policy document.

Important Details Mentioned in the Digit Car Insurance Policy Document

The key details of a policy document are listed in the policy documents. Some of these details are essential in the claim process while some verify that the vehicle insured is the same for which the claim is being applied. It also verifies policyholders' details. These details are:

  • Claim process
  • Terms and Conditions
  • Contact details of the Insurer
  • Insurance type ( stand-alone/ third-party/ Comprehensive)
  • Inclusions
  • Exclusions
  • Add-ons (If any)
  • Premium amount
  • Cover amount
  • Add-ons (if any)
  • Accident Cover
  • Policy number
  • Policy start and end date
  • Vehicle details

How to Check Digit Car Insurance Policy Status and Download Policy PDF?

You can check the policy status and download policy documents through InsuranceDekho’s website. The mobile application and official website of Digit also allow you to check the status of your Car Insurance or download policy documents.

Download from InsuranceDekho

Given are the steps to download policy documents or check the status of the policy through InsuranceDekho.

  1. Visit the InsuranceDekho website.
  2. Go to support and click on ‘Policy Download’.
  3. Enter your mobile number.
  4. Enter the OTP received.
  5. Select your Digit Car Insurance from the dashboard which appears after logging in.
  6. If your policy order is not completed yet, your policy status is displayed. If it's completed then click on download policy documents to download them.

Download from Digit Website

Digit offers 3 ways of downloading policy documents, you can download documents through the Digit mobile app, through WhatsApp, or by mailing the Digit customer team at [2]

Download Digit Car Insurance Policy Document Through Mobile Application

Follow the steps to download policy documents through the Digit Mobile Application.

1. Download the Digit App from the Play Store or App Store.

2. Use your registered mobile number to log in.

3. Click on ‘My policies’ in the bottom right corner of the screen.

4. Choose the car insurance policy and press the download policy button.

Download Digit Car Insurance Policy Document Through WhatsApp

Follow the steps to download policy documents through WhatsApp.

1. From your registered mobile number, send “Hi” to Digit Self-Serve WhatsApp number 70260 61234.

2. You will receive a reply with a menu of different services offered. Press 2 to get your policy downloaded.

3. Your policy document PDF will be immediately sent to you.

Official Website of Digit Car Insurance

For more details on the Digit Car Insurance policy document visit:

How To Get a Hard Copy of the Digit Car Insurance Policy Document?

In the past, it was essential to have a hard copy of your policy documents, but as digitalization is becoming more reliable, insurance companies are moving toward only providing softcopies.

Even though it is not required by law to keep a hard copy of the policy documents, Digit car insurance documents can still be obtained. Inform the designated executive that you will require a hard copy of the policy documents when purchasing the policy. In seven to ten days, Digit will mail a hard copy to the address you provided.

There are a few additional ways to obtain your Digit car insurance policy document if you have active insurance and want a hard copy.

  • Reach out to Digit customer support and ask them to issue a hard copy of policy documents.
  • Request a copy in the assistance section on the mobile app.
  • To get the hard copy immediately, take a printout of the softcopy.

How Can I Make Changes to My Digit Car Insurance Policy Document?

Policy documents are not just details of your policy but also act as legal documents hence it is important to ensure the details are correct. Sometimes it is possible that some details on paper are incorrect and it is important to reach out to Digit to make the corrections. Also if details of customers are changing with time, like address then also it is important to get your policy updated.

These changes can be made easily by following the given steps:

1. Visit the official Digit website.[1]

2. Go to the support tab on the top right corner of the webpage.

3. After the dropdown menu opens, click on ‘Edit Policy’.

4. Use your registered mobile number to login to your account.

5. Enter the last 5 digits of your chassis or engine number to verify.

6. Fill the form and write the changes you want to make to your documents.

Note: If the details on your Digit insurance policy hard copy do not match the soft copy, contact Digit customer support and inform them. They will send you a new hard copy after the corrections.

You also have the option to connect with Digit customer support and seek an alternative way of making changes to your policy.

Must Read Articles before buying Digit Car Insurance

Digit Car Insurance User Reviews

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What users are saying
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  • Renewal
  • Cashless Garages
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  • Theft Recovery

    My car was stolen from the office parking in the middle of the day. I instantly called the police and made my next call to Digit, whose car insurance I had purchased. They very calmly handled the conversation and guided me throughout the police complaint process. Unfortunately, police could not find my car and issued a non traceable certificate after which I got my claim from Digit. I'm thankful to InsuranceDekho for recommending Digit for its efficient working and sympathetic customer support.

    By Gulfisha Ahmed
    On: July 12, 2024
  • Convenient Process of Claim

    Switching to Digit is a decision that I'm very positive about. The whole experience of a digital platform is very impressive. Especially the document submission is very smooth. Thanks to InsurnaceDekho for recommending Digit insurance.

    By Maryam Warsi
    On: July 1, 2024
  • Excellent Grievance Redressal

    I was having some concerns over some details in the policy document. Upon contacting Digit customer service, they tried explaining it to me but I was not totally convinced and wanted a more detailed response. I further contacted the grievance redressal officer who addressed all my concerns in detail and gave considerable time to help me. InsuranceDekho had mentioned that Digit has a very nice customer query response which inclined me towards the insurer.

    By Jagteshwar Singh
    On: June 28, 2024
  • Benefits of Consumable covers

    My car had some mechanical issues and was taken by the insurer for repair. After repairing I had to pay nothing except the deductibles. Moreover, my consumable cover saved me the cost of the consumables required in repairing the car as well. Kudos to InsuanceDekho and their team for helping out in picking the best insurer. After claims with no issues, I'm sure I will keep buying policies from Digit Only.

    By Priyanshu Deshmukh
    On: June 28, 2024
  • Quality centric service

    I'm a critical thinker and I always scrutinise my decisions. In all honesty, I was very conscious about sending my car to a cashless garage. Somehow due to the very experienced and quality-centric customer service, I chose to get my car towed to a cashless garage. I must say I am very impressed with their work and I will be much more relaxed regarding that in future. Thanks to InsuranceDekho for finding Digit, a trustworthy quality quality-focused insurer.

    By Anshika Chawla
    On: June 27, 2024
  • Loss of Personal Belonging Cov...

    My laptop was stolen from my car and the window was broken while the car was in parking. I ran to the police and was weeping about my loss as I knew the chances of getting it back are very low. Thanks to Digit loss of personal belonging add-on with the comprehensive car insurance which covered my laptop and I recieved my claim along with the window getting replaced. Shout out to InsuranceDekho for suggesting Digit car insurance with the necessary add-on that made the experience less horrible.

    By Shrishti Damodar
    On: June 25, 2024
  • Broken window

    Some kids broke the window of my car while playing cricket. I intimated the claim and the process was very easy and did not take much time and my window was repaired in no time. I remember taking assistance from InsuranceDekho while choosing Digit for my car insurance.

    By Jaideep Singh
    On: June 24, 2024
  • Cashless Settlement

    I'm super happy with Digit car insurance, the claim settlement process is very smooth, especially the cashless approach. I didn’t have to pay anything at the garage and my car got repaired and they even washed it. Delighted, thanks to InsuranceDekho for the support in selecting the best policy

    By Azazil Haider
    On: June 20, 2024
  • Amazing user interface

    InsuranceDekho provided me with various options on insurance policies to choose my deal from. I chose GoDogit and I am thankful for it. One of the coolest thing about Digit is the mobile App UI which makes the operations very easy for the user to use. I had to make some changes to my policy document and I could do it without any guidance on how to use the app.

    By Madhav Shankar
    On: June 17, 2024
  • Easy NCB Transfer

    Switching to Digit car insurance is a good move. I did and I dont regret. My NCB was transferred easily and my premium sounds very justified. Thanks to InsuranceDekho for giving me a wider perspective.

    By Shreya Girotra
    On: June 13, 2024

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#Applicable on non-inspection cases i.e. existing policy has not expired or when buying a policy for a new vehicle.