IFFCO Tokio Bike Insurance Claim
Acko bike insurance plans serve as cost-effective solutions to minimize risks of uncertainties on the roads. It shields its policyholders from the financial obligations of the insured’s bike arising out of road mishaps, theft or disaster. It even relieves from the legal burden of the third party in case of an accident.
Acko has successfully settled insurance claims of its policyholder with the help of its efficient support team. It has digitalized the claim settlement procedure to make it easier for its policyholder.
List of Documents Required During Claim Settlement
Following documents are required at the time of settling a bike insurance claim
- Duly filled and signed claim form
- Self-attested copy of Registration Certificate (RC)
- Driving license of the person driving at the time of the accident
- Policy copy
- Original repair estimate, repair invoice and payment receipt for non-cashless claims
- Original repair invoice for cashless claims.
How To Make a Cashless Bike Insurance Claim with Acko Bike Insurance?
Acko has a seamless procedure of claim settlement which is described in simple steps below.
Step 1: Contact Acko General Insurance
You should immediately inform the insurer after the incident, be it theft, accident or any damage to the bike. You can get in touch with Acko by dialling 18002662256 (toll-free) or 18602662256 (chargeable). Click pictures of the place where the unfortunate event had occurred and collect the number of witnesses. They serve as proof when you register for the claim.
Step 2: Register Claim
A representative from Acko Insurance will contact you after the intimation. Submit the details of the claimable event (accident), upload the required list of documents and complete the bike insurance claim process to register the claim. The executive provides you with a claim reference number. You need to save it for further process.
Step 3: Survey of Damages
A surveyor will be sent by the insurance company to check the extent of the damages caused to the bike during the accident. Submit the duly filled claim form, policy documents and proves to the surveyor.
Step 4: Claim Settlement
After assessing all the aspects, Acko takes care of the financial and legal liabilities and pays all the expenses of repair of the insured’s bike to the garage. The claim amount is calculated taking the deductibles and depreciation into consideration.
How To Make a Reimbursement Bike Insurance Claim with Acko Bike Insurance?
You can make a reimbursement claim if you fail to take the insured bike to the network garage or opt to repair it in any other garage. A reimbursement claim is made to get compensation for repairing the bike. The process of placing a reimbursement claim is as follows:
Step 1: Contact the insurer
To initiate the reimbursement process, you have to make a call on the helpline number 18002662256 (toll-free) or 18602662256 (chargeable). The call should be made within 24 hours of the unfortunate event of an accident.
Step 2: Register A Claim
The executive of Acko Insurance company calls you back. Inform the executive about the policy number and details about the accident. The executive provides you with a unique claim reference number.
Step 3: Survey of the Damages Incurred
A surveyor assesses the condition of the bike before it is sent for repairs. After assessing the extent of damage, an estimate of the cost of repair is prepared. You have to submit the documents, duly filled claim form and the proves to the surveyor.
Step 4: Repair and Reimbursement
After the completion of verification, you can send the bike to your desired garage. Submit the bills and receipts of repair along with policy documents to make the request for the reimbursement claim. The company verifies the details and finally disburses the claim amount factorizing all the deductibles and depreciation.
Common Claim Rejection Reasons
There are specific conditions that can stand in the way of claim settlement with Acko. The claim is rejected by the insurance company under the following circumstances.
- Registration of a fraud Claim
- Claiming wrong coverage amount
- Misinterpretation of facts
- Improper functioning of the vehicle parts
- Driving without license
- Lack of details required to process the claim
- Delay in intimation about the mishap to the insurer
- Act of negligence
Acko Bike Insurance User Reviews
Acko Bike Insurance Claim FAQs
What are cashless garages?
Cashless garages or network garages are garages that have a tie-up with the insurer for the repair of a vehicle insured under their policy. These garages provide free repair and replacement services post a mishap, provided that the insured has availed the cashless garage facility at the time of policy purchase or renewal.
What coverage amount would I get in case of theft?
In case of theft of the bike, the insurer provides the calculated Insured Declared Value (IDV) of the bike deducting the depreciation and deductible.
Can I register a claim in case of the total loss of the insured’s bike?
No, you cannot register a claim in case of a total loss of the insured’s bike. Case of total damage is also excluded from the coverage.
What is Claim Settlement Ratio?
The claim settlement ratio is the ratio of the total number of claims approved to the number of claims received by the insurance company.
What are the circumstantial proves that can help in settling the claim?
The following circumstantial evidence can act as your support in settling the claim.
- Pictures of the location of the incident (accident or theft)
- Pictures of the insured’s bike post-accident