Royal Sundaram Bike Insurance Claim

Royal Sundaram Bike Insurance

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  • Pioneer of bancassurance in India
    Check in your City
  • 94.96% Claim Settlement Ratio as per the FY 2018
  • 24*7 Emergency Assistance
  • Coverage of up to 15 lakhs in accidental cases
  • More than 3300 network garages

Royal Sundaram Bike Insurance Claim

Royal Sundaram General Insurance has provided ease to a large number of people to drive their bikes on roads without worries. It minimizes the risk factors on the roads. Digitalization of all the processes has simplified it for every policyholder.

Royal Sundaram has set up an efficient helpdesk service to resolve the issues of the policyholders. It guides you through the whole procedure of claim settlement so that the policyholder has a hassle-free experience.

List of Documents Required During Claim Settlement

Following documents are required at the time of settling bike insurance claimDuly filled and signed claim form

  • Registration Certificate (RC) along with a photocopy
  • Driving license of the person driving at the time of the accident
  • Policy copy
  • A copy of PAN and AADHAAR card
  • A copy of F.I.R
  • Original repair estimate, repair invoice and payment receipt for a non-cashless claim
  • Original repair invoice for cashless claims.

How To Make a Cashless Bike Insurance Claim with Royal Sundaram General Insurance?

Royal Sundaram provides a simple and easy procedure for claim settlement. The policyholder has the option to follow an offline or online process of claim settlement. The claim settlement procedure is mentioned step by step below.

Step 1: Contact Royal Sundaram General Insurance

The first step to initiate claim settlement is to intimate the insurer within 24 hours of the accident or theft of the insured’s bike. You can contact your insurer by dialling their toll-free number 1860 425 0000 or by e-mailing at

Step 2: Register Claim

A company executive contacts you after the intimation. You need to provide him with the following information.

  • Policy number
  • Location of accident
  • Loss details

A claim registration number is generated which is required for the identification of your claim intimation. The executive informs you about the nearest network garage. However, do not move the bike before the survey.

Step 3: Survey of Damages

The insurance company sends a surveyor to assess the damage of the insured’s bike. The policy documents along with the described documents should be submitted to the surveyor. The surveyor takes into account all the details and estimates the cost of repair.

Step 4: Claim Settlement

After the verification of details by the surveyor, the cashless facility is arranged at the nearest network garage. The insurer takes care of all the financial and legal liabilities and pays off the expenses of repair of the insured’s bike taking into consideration the deductibles and depreciation.

How To Make a Reimbursement Bike Insurance Claim with Royal Sundaram General Insurance?

A reimbursement claim can be registered if the policyholder wants to repair the insured bike in a garage other than the network garages or if there are no network garages nearby. Royal Sundaram provides compensation for the repairs. It has simplified the procedure through the following simple steps.

Step 1: Contact the insurer

You have to contact Royal Sundaram General Insurance by dialling their toll-free number 1860 425 0000 or by emailing at immediately after the accident or theft of the insured’s bike.

Step 2: Register A Claim and Get Claim Reference Number

The executive of Royal Sundaram Insurance company reverts back to you within 24 hours of intimation. You have to inform the executive about the policy number and details about the accident. The executive provides you with a unique claim reference number.

Step 3: Survey of Damages

A surveyor will be sent by the insurance company to check the extent of the damages caused to the bike during the accident. You have to submit the required documents along with duly filled claim form to the surveyor.

Step 4: Repair and Reimbursement

Move the bike to your desired garage and pay off the bills without any worries. After the completion of the repair, you have to submit all the documents asked by the company along with the bills and receipts to make the request for the reimbursement claim. The company verifies the details and finally disburse the claim amount factorizing the deductibles and depreciation.

Common Claim Rejection Reasons

Royal Sundaram has a specific set of conditions that the policyholders should fulfil in order to settle the claims. The claim is rejected by the insurance company under the following conditions.

  • Registration of a fraud Claim
  • Claiming wrong coverage amount
  • Misinterpretation of facts
  • Improper functioning of the vehicle parts
  • Driving without a valid license
  • Intoxication
  • Lack of details required to process the claim
  • Delay in intimation about the mishap to the insurer
  • Act of negligence

Royal Sundaram Bike Insurance User Reviews

88 reviews Write a Review
  • Hassle-free renewal procedures

    InsuranceDekho portal helped me renew my Royal Sundaram insurance policy for my Hero Destini 125 bike easily. The platform renewed my plan in just 2 s...

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    Sachin Sharma
    On: July 13, 2020 | Views
  • Renewed my policy in minutes

    I got my Royal Sundaram insurance policy for my Hero Maestro Edge 125 bike renewed in a few minutes at InsuranceDekho portal. I am thoroughly impresse...

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    Rohan Lamba
    On: July 9, 2020 | Views
  • Excellent customer support

    The support staff of InsuranceDekho is so good that I never had to face any problem in using my Royal Sundaram insurance policy that I bought for my T...

    Read More
    Divya Hajela
    On: July 8, 2020 | Views
  • A range of network garages

    The Royal Sundaram Insurance attains a wide range of network garages where I could get cashless repair service for my Bajaj Pulsar RS200 bike easily. ...

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    Mohak Swaroop
    On: July 8, 2020 | Views
  • Easy to get policy claim

    I got a complete claim amount from Royal Sundaram Insurance Policy that I bought for my Honda Activa scooty without any hassle with the help and guida...

    Read More
    Shailesh Banduni
    On: July 6, 2020 | Views

Royal Sundaram Bike Insurance Claim FAQs

  • How to check claim status for my Royal Sundaram Bike insurance?

    You can check the claim status of your Royal Sundaram Bike insurance by calling on their toll-free number 1860 425 0000 and referring to the claim using the claim registration number.

  • What are the documents required from the Police Authority for registering a claim in case of theft?

    You need to provide F.I.R copy and Non-Traceable Report from the Police Authority for registering a claim in case of the theft of the insured’s bike.

  • How do I get the claim form?

    You can get the claim form of Royal Sundaram Bike Insurance in the following ways.

    • Download from their official website
    • Visit the nearest branch
    • Request a claim form from the surveyor
  • Can I register a claim if the accident has occurred beyond the city limit?

    Every policy has its predetermined geographical limit. If the accident has occurred within the geographical limit as stated in the Royal Sundaram Bike Insurance policy documents, you can surely register a claim even if the location is beyond the city limits.

  • How can I get in touch with the Emergency Assistant of Royal Sundaram General Insurance?

    You can get in touch with the Emergency Assistant of royal Sundaram by dialling 1860 425 0000.

Royal Sundaram Bike Insurance Contact Details

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