Bike insurance starting from Rs.482/year*
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  • 11.5 Lakh+
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    7 days a week

*TP price for less than 75cc two wheeler. All savings/offers are provided by the Insurers which are subject to modification. Terms and conditions apply

Hdfc Ergo Bike Insurance Claim

HDFC ERGO Bike Insurance

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  • Claim Settlement Ratio 94% for FY 2017-18
  • More than 6,800 Cashless garages
  • 24*7 Customer Support
  • Provides customized corporate plans
  • Offices in 101 Indian cities

HDFC ERGO Bike Insurance Claim

HDFC Ergo has a great record of settling claims made by its policyholders. In the FY 2017-18, it featured an impressive claim settlement ratio of 89.23%. The insurer also provides round-the-clock customer assistance so that the policyholders can make hassle-free claims for their bike.

List of Documents Required During Claim Settlement

Following documents are required at the time of making a claim:

  • Duly filled and signed claim form
  • Registration Certificate (RC)
  • Driving license of the person driving at the time of the accident
  • Policy copy
  • Original repair estimate, repair invoice and payment receipt for non-cashless claims
  • Original repair invoice for cashless claims.

How To Make a Cashless Claim?

You can make a cashless claim for your bike with HDFC Ergo by following the below steps:

Step 1: Contact HDFC Ergo General Insurance and Register a Claim

Get in touch with HDFC General Insurance and share all the necessary details like location, time etc of the mishap/accident involving your bike and register a claim. You can either call their toll-free number 022-6234-6234/0120-62346234 or can visit their website to intimate and register a claim.

Step 2: Survey and Repair

After the registration of the claim, the insurer will send a surveyor to you to check the extent of the damages incurred by the bike in the mishap.

Step 3: Towing Service and Repairs

Tow your bike to the nearest garage authorised by HDFC General Insurance. You can also request the insurer to arrange for the towing service.

Step 4: Claim Settlement

The insurer will pay for the repair expenses at the garage apart from the deductibles. After this, you can take your bike home.

How To Make a Reimbursement Claim?

A reimbursement claim is made when the policyholder fails to take the insured bike to a garage authorised by the insurer and instead opts to get it repaired somewhere else. The process of placing a reimbursement claim is as follows:

Step 1: Contact the insurer and Register a Claim

Contact HDFC General Insurance and share all the necessary details like location, time etc of the mishap/accident involving your bike and register a claim. You can either call their toll-free number 022-6234-6234/0120-62346234 or can visit their website to intimate and register a claim.

Step 2: Get Survey of the bike done

The company will send a surveyor to check the condition of the bike before it is sent for repairs.

Step 3: Repair and Reimbursement

You can now take your bike to your desired garage and make the payment without any worry. After that, you need to submit all the documents asked by the company along with the bills and receipts to make the request for the reimbursement claim. Only after taking into account all the deductibles and depreciation amount the company finally disburse the amount.

Claim Rejection Reasons

There are certain conditions that the policyholder needs to fulfil when applying for a claim. There are some grounds on which claim on the insurance policy can be rejected such as

  • Registration of a fraud claim
  • Misinterpretation of facts
  • Driving without licence or under influence of alcohol/drugs
  • Lack of details required to process the claim
  • Delay in intimation about the mishap to the insurer
  • Act of negligence

HDFC ERGO Bike Insurance User Reviews

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What users are saying
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  • Unparalleled insurance solutio...

    With the assistance of the InsuranceDekho team, I could find the best insurance-related solutions. The insuran...

    Read More
    A
    By Aamir Siddiqui
    On: September 17, 2020
  • Renewed plan in just 2 steps

    With the help of InsuranceDekho platform, I could easily get my HDFC ERGO insurance cover renewed in no time b...

    Read More
    A
    By Ashwini Sharma
    On: September 16, 2020
  • Extraordinary customer support

    I had to purchase a bike insurance policy for which I visited the InsuranceDekho portal. Their customer care t...

    Read More
    V
    By Vikrant Bansal
    On: September 15, 2020
  • Multiple payment gateways

    I have bought and renewed a bike insurance plan of HDFC ERGO to secure my Honda CB Unicorn 150 bike through va...

    Read More
    L
    By Laxman Kumar
    On: September 14, 2020
  • Paperless insurance process

    I bought a bike insurance plan of HDFC ERGO General insurance to secure my Bajaj Dominar 400 bike from Insuran...

    Read More
    R
    By Rahul Merchant
    On: September 10, 2020
  • Several add-on options

    The InsuranceDekho platform provided me multiple add-on cover options to choose from. It helped me a lot in se...

    Read More
    S
    By Shobhit Kamra
    On: September 9, 2020
  • All India cashless garages

    I purchased a HDFC ERGO comprehensive bike insurance policy on the recommendation of the InsuranceDekho team. ...

    Read More
    N
    By Neerav Pradhan
    On: September 8, 2020
  • Very helpful

    They provided very good car insurance quotes within the budget in this financially struggling period. Thank yo...

    Read More
    D
    By DEEPTHYMOL K
    On: September 8, 2020
  • Different add-on covers

    Last month, I purchased a HDFC ERGO bike insurance policy from the InsuranceDekho portal to secure my Suzuki V...

    Read More
    S
    By Sahil Gaur
    On: September 7, 2020
  • Help in choosing the plan

    The InsuranceDekho platform aided me to help in comparing and choosing the best bike insurance plan for me. Th...

    Read More
    R
    By Rahul Rathi
    On: September 3, 2020
  • Unparalleled insurance solutio...

    With the assistance of the InsuranceDekho team, I could find the best insurance-related solutions. The insuran...

    Read More
    A
    By Aamir Siddiqui
    On: September 17, 2020
  • Renewed plan in just 2 steps

    With the help of InsuranceDekho platform, I could easily get my HDFC ERGO insurance cover renewed in no time b...

    Read More
    A
    By Ashwini Sharma
    On: September 16, 2020
  • Extraordinary customer support

    I had to purchase a bike insurance policy for which I visited the InsuranceDekho portal. Their customer care t...

    Read More
    V
    By Vikrant Bansal
    On: September 15, 2020
  • Multiple payment gateways

    I have bought and renewed a bike insurance plan of HDFC ERGO to secure my Honda CB Unicorn 150 bike through va...

    Read More
    L
    By Laxman Kumar
    On: September 14, 2020
  • Paperless insurance process

    I bought a bike insurance plan of HDFC ERGO General insurance to secure my Bajaj Dominar 400 bike from Insuran...

    Read More
    R
    By Rahul Merchant
    On: September 10, 2020
  • Several add-on options

    The InsuranceDekho platform provided me multiple add-on cover options to choose from. It helped me a lot in se...

    Read More
    S
    By Shobhit Kamra
    On: September 9, 2020
  • All India cashless garages

    I purchased a HDFC ERGO comprehensive bike insurance policy on the recommendation of the InsuranceDekho team. ...

    Read More
    N
    By Neerav Pradhan
    On: September 8, 2020
  • Different add-on covers

    Last month, I purchased a HDFC ERGO bike insurance policy from the InsuranceDekho portal to secure my Suzuki V...

    Read More
    S
    By Sahil Gaur
    On: September 7, 2020
  • Help in choosing the plan

    The InsuranceDekho platform aided me to help in comparing and choosing the best bike insurance plan for me. Th...

    Read More
    R
    By Rahul Rathi
    On: September 3, 2020
  • Safe modes of payment

    When I purchased the HDFC ERGO bike insurance policy to secure my TVS Apache bike through the InsuranceDekho p...

    Read More
    R
    By Rutwik Sharma
    On: September 2, 2020

HDFC Ergo Bike Insurance Claim FAQs

  • Where can I get cashless service for my bike?

    HDFC Ergo Insurance Company has more than 6,800 cashless garages all over India where the policyholders can avail cashless service. You can search for your nearest HDFC Ergo cashless garage at InsuranceDekho.

  • How can I register my claim for HDFC Ergo bike insurance?

    You can register a claim for your HDFC Ergo bike insurance just by calling 022-62346234 or 0120-62346234. You can also make an online registration of the claim through the official website.

  • Do I need to file an FIR after an accident for claiming the insurance?

    Yes, filing an FIR at the nearest police station is mandatory in case of an accident. A copy of FIR serves an important document for claiming the HDFC Ergo bike insurance.

  • Is the insurance claim process time-consuming?

    No, the insurance claim process is not time-consuming as the insurer tries to process the claim at the earliest. Policyholders are advised to inform the insurer immediately about any incident or accident to avoid delays in the claim settlement process.

  • How can I check the updates on my claim?

    The insurer will keep you updated with every step of the claim process by sending you messages on the mobile number registered with the policy. You can get the updates via mail as well.

Why Choose Bike Insurance from InsuranceDekho?

  • Instant policy# within 5 mins
  • More than 11.5 Lac happy customers
  • Claim Support available all 7 days of the week

HDFC ERGO Bike Insurance Contact Details

For any assistance or query, call us on

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#Applicable on non-inspection cases i.e. existing policy has not expired or when buying a policy for a new vehicle.