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Cholamandalam MS Car Insurance Policy Document

The policy documents are necessary paper that serves a proof of the existence of a car insurance agreement. It is an agreement between the insurance providers and insured persons in which the former promises to insure the car of the latter. The policy documents are available in the form of a hard copy as well as a soft copy. It is compulsory for all car owners to hold the car insurance policy document copy while driving their cars. The car insurance policy document acquires several components such as policy coverage, inclusions, exclusions, discounts, terms and conditions, etc.

The Cholamandalam MS General Insurance tends to send the policy document soon after the policy purchase directly to the registered address of its policyholders as a receipt of the transaction. The insured persons should look through the policy document thoroughly as it holds the details of several scenarios against which the insurance policy shall offer coverage and also the incidents for which no coverage will be provided. Here are the salient sections of a car insurance policy documents:

  • Type of policy
  • Term of policy
  • Policy number
  • Discounts offered
  • IDV and premium
  • Inclusions and exclusions
  • Terms and conditions
  • Grievance redressal process
  • Details of policyholder and car.

How to Download Cholamandalam MS Car Insurance Policy Online Using Policy Number?

Cholamandalam MS General Insurance allows its policyholders to get their car insurance policy documents downloaded simply by visiting their website and entering their policy number. Here are the steps to download the policy document online:

Step 1: Visit the website of Cholamandalam MS General Insurance and click on the ‘Customer Services’ tab and scroll down to select the option of ‘Email Policy Copy’.

Step 2: Enter your 17 digit policy number without slash or any special characters and click on the submit button to continue.

Step 3: Once you are logged in to the customer portal, you can select the option to download the car insurance policy document. Then, it will be sent to their registered Email ID.

Do I Need a Hard Copy of Cholamandalam MS Car Insurance Policy Document?

With technological advancement, the car insurance policy documents are made available in soft copies to serve as valid proof of insurance by different insurance companies. On this note, the Insurance Regulatory and Development Authority of India (IRDAI) introduced the e-Vahan Bima application in order to digitise the car insurance policy document that eliminates the need of holding a duplicate copy of the car insurance policy document for car owners while driving a car. The digital car insurance policy documents also hold a QR code that attains all the relevant policy details.

How to Get a Hard Copy of Cholamandalam MS Car Insurance Policy?

Cholamandalam MS General Insurance sends the hard copy of your car insurance policy document to your registered address soon after the purchase of a car insurance plan. But, in case the hard copy of the policy document could not be sent due to a specific reason, in such a situation, the hard copy of the car insurance policy document can easily be downloaded from the website of the insurance company by entering the Policy Number, Mobile Number etc. The car insurance policy document is downloaded in PDF format which can later be printed to use as a hard copy.

Policyholders can also contact InsuranceDekho in case they seek any type of insurance-related assistance. They can call the customer care team of the InsuranceDekho at the toll-free number 7551-196-989 between 9:30 am and 6:30 pm. The InsuranceDekho holds a team of insurance experts who are well-versed to resolve any type of car insurance-related queries without any hassle.

How Can I Make Changes In My Cholamandalam MS Car Insurance Policy Document?

The details entered in a car insurance policy should be absolutely right and accurate. But, if any wrong detail is entered in the car insurance policy document of Cholamandalam MS, then it can be changed online just by clicking the ‘Customer Services’ section at the website of the insurance company and selecting the ‘Update Contact Details’ option under it. You can enter the customer portal by filling in your policy number and make the rectifications in the car insurance policy document. In case of any issue, you can get in touch with the customer care team of Cholamandalam MS by calling 1800-208-5544 or visit the nearest branch of your insurer.

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#Applicable on non-inspection cases i.e. existing policy has not expired or when buying a policy for a new vehicle.