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HDFC ERGO’s team ensures that they can address all your insurance needs effortlessly so that you stay in control of your policies. HDFC ERGO offers instant policy servicing for claims, renewal, and other policy-related queries. Here, you’ll find the contact details of HDFC ERGO along with the addresses of its key branches across the country.

HDFC ERGO Car Insurance Customer Care Details

The following table shows the contact details that can be used to contact an HDFC ERGO bike insurance agent.

Channel

Contact Details

Mobile number

022 6242 6242

Whatsapp

8169 500 500

For claims or existing policy-related queries

Ph no.: 022 6234 6234 / 0120 6234 6234

Email

grievance@hdfcergo.com

Services Offered by HDFC ERGO Customer Support

HDFC Ergo is a leading bike insurance provider in the country. It offers top-notch customer services. Some key servies offered are as follows:

  • Seamless Claims Settlements: HDFC Ergo uses IDEAS (Intelligent Damage detection Estimation and Assessment Solution) for the claim settlements.
  • Exceptional Repair Service: HDFC ERGO provides doorstep repair services to its customers.
  • High Claim Settlement Ratio: HDFC Ergo bike insurance has an exceptional 100% claim setlement ratio.
  • Network of Cashless Garages: HDFC ERGO has a vast network of 2,000+ cashless garages across India.

Online Support Channels Offered by HDFC ERGO

Live Chat Support: Now you can get in touch with HDFC ERGO on WhatsApp by simply texting Hi on their WhatsApp number 8169 500 500.

Email Support: You can contact HDFC ERGO by dropping a mail at their official ID. Below we’ve provided the official email ID of HDFC ERGO - Email ID: grievance@hdfcergo.com.

FAQ page: As a customer, it is common to have queries regarding your policy cover. To get answers to some common queries, you can find answers to common questions about HDFC ERGO’s bike insurance by checking the FAQs at the bottom of their page.

Offline Support Channels

Visiting Regional Offices: Please don't hesitate to drop by HDFC ERGO’s regional offices if you have any questions or need assistance. Their friendly team is here to offer personalised support and help with any concerns you have. They welcome their customers to their offices and make sure to take care of their needs with care.

Customer Support From InsuranceDekho

Get in touch with our committed customer support team using various channels for assistance. We're here to quickly and effectively respond to your questions. Your satisfaction is our top priority, so you can trust us to provide the help you need.

Alternatively, we at InsuranceDekho provide assistance related to bike insurance. You can connect with any of our agents by contacting us vial call or email.

InsuranceDekho Contact Details

Contact Number Details

-7551196898

Email Address

support@insurancedekho.com

Office Address

Girnar Insurance Brokers Private Limited,

Plot no.301, Phase-2,

Udyog Vihar, Gurugram-122022,

Haryana, India

Major City Branches and Addresses by HDFC Bike Insurance

Branch Name

Address

City

State

HDFC ERGO GENERAL

INSURANCE COMPANY LTD

1st Floor, Ganesham Enclave Uma Nagar, Ananthapur, Andhra Pradesh - 515001

Ananthapur

Andhra Pradesh

HDFC ERGO GENERAL

INSURANCE COMPANY LTD

2nd Floor, K2 Departmental Store Building, Ganga, Near Punjab National Bank, Itanagar- 791113

Itanagar

Arunachal Pradesh

HDFC ERGO General

Insurance Company Limited

6th Floor, Adityam building, Lachit Nagar, G.S. Road Guwahati - 781007

Guwahati

Assam

HDFC ERGO General

Insurance Company Limited

2nd floor, Hakim Devi Prasad Bhawan, Dr. Rajendra Prasad Road, Bhagalpur 812001

Bhagalpur

Bihar

HDFC ERGO General

Insurance Company Limited

1st Floor, KH No.730/2, D2 PH No.22, Ward No.30, Rani Laxmi nagar, Near Rama Magneto Mall & IndusInd Bank, Bilaspur - 495001

Chhattisgarh

Chhattisgarh

HDFC ERGO General

Insurance Company Limited

1st Floor,Office no. 104, J C Tower, Amli Fuhara, Silvassa - 396230

Silvassa

Dadra & Nagar Haveli & Daman & Diu

HDFC ERGO General

Insurance Company Limited

Unit no 502,504,506, 5th floor, Mahatta Tower, 54, B-1 Block, Community center, Janakpuri, New Delhi – 110 058

Delhi

Delhi

HDFC ERGO General

Insurance Company Limited

106, Kamat Grand, Behind Caculo Mall, Panjim, Goa 403001

Panjim

Goa

HDFC ERGO General

Insurance Company Limited

206, 2nd Floor, Shoppers Plaza IV, Opp. BSNL Telephone Exchange Road, Navarangpura, Ahmedabad 380 006

Ahmedabad

Gujarat

HDFC ERGO General

Insurance Company Limited

5502-05/1, Surya Tower, 1st Floor, Nicholson Road, Ambala Cantt- 133001 Haryana

Ambala

Haryana

HDFC ERGO General

Insurance Company Limited

A-60, Sarab Complex, Morning Site, Sanjauli, Shimla, Himachal Pradesh - 171001

Shimla

Himachal Pradesh

HDFC ERGO General

Insurance Company Limited

4th Floor, OB - 29, Gaurimal Complex, Rail Head Complex, Jammu - 180012

Jammu

Jammu and Kashmir

HDFC ERGO General

Insurance Company Limited

1st Floor, Chandrakali Bhawan, M-5, City Centre, Sector-IV, Bokaro Steel City, Jharkhand - 827004

Bokaro

Jharkhand

HDFC ERGO General

Insurance Company Limited

1st Floor, BVVS Complex , Next to HDFC Bank, Bagalkot, Karnataka - 587101

Bagalkot

Karnataka

HDFC ERGO General

Insurance Company Limited

Chairsmac, Ground Floor, 6 / 845 YMCA Road, Calicut – 673001

Calicut

Kerala

HDFC ERGO General

Insurance Company Limited

Mezzanine Floor, Alankar Complex, Plot no.11, M P Nagar, Zone – II, Bhopal - 462011, Madhya Pradesh

Bhopal

Madhya Pradesh

HDFC ERGO General

Insurance Company Limited

2nd Floor, Urkaliar, Mylliemship, East Khasi Hills District, PS- Nongmynsong, Shillong - 793006

Shillong

Maghalaya

HDFC ERGO General

Insurance Company Limited

1st Floor, Blackberry Tower, Shop No. F-15, Akola – 444005 Maharashtra

Akola

Maharashtra

HDFC ERGO General

Insurance Company Limited

2nd floor, Thangmei Band road, Near ABC India Ltd., Khuyathong (HDFC Life Insurance Co. Ltd.), Imphal – 795001

Imphal

Manipur

HDFC ERGO General

Insurance Company Limited

4th Floor, KC Complex, Plot No. 711/4, Daulat baug, Ajmer - 305 001

Ajmer

Rajasthan

HDFC ERGO General

Insurance Company Limited

3rd Floor, Nagpal Tower-1, SCO –128,Ranjit Avenue, Amritsar – 143001

Amritsar

Punjab

HDFC ERGO General

Insurance Company Limited

Heavi Tree Building ,No:23/47,Mayor Ramanathan Salai, Spur Tank Road,Chetpet,Chennai - 600 031

Chennai

Tamil Nadu

HDFC ERGO General

Insurance Company Limited

N22 (2nd floor) Sector 18, Noida-201 301

Noida

Uttar Pradesh

HDFC ERGO General

Insurance Company Limited

2nd floor, PC Chatterjee Market, Block C, GT Road Asansol - 713303

Asansol

West Bengal

HDFC ERGO General

Insurance Company Limited

3rd Floor, NCR Developers, 24A Cantt Road, Dehradun - 248001

Dehradun

Uttarakhand

Tips for Effective Communication with Customer Care

Have Necessary Information Ready: Please remember to have your policy number and personal details in hand to have smooth communication with our customer care team regarding your bike insurance. This ensures that we can efficiently address your inquiries and offer assistance with all your insurance requirements.

Be Clear and Concise in Explaining Queries or Issues: It's important to be clear and concise when discussing queries or issues with our customer care team regarding bike insurance. A clear communication enables us to grasp your needs accurately, enabling us to deliver effective solutions tailored to your requirements.

Keep Records of Communication: It's essential to maintain records of communication, such as reference numbers and emails, for efficient handling of bike insurance customer-related matters. These records are like a reference for both you and our team, ensuring clarity and accountability throughout our interactions.

Grievance Redressal Contact Information and Branch Address

Please note that you can call HDFC ERGO toll free at 8169 500 500.

You can also write to HDFC ERGO at

Customer Support,

1st Floor, HDFC House, Backbay Reclamation, H. T. Parekh Marg,

Churchgate, Mumbai - 400020

For all your service requests and grievances e-mail HDFC ERGO at

grievance@hdfcergo.com

Alternatively, you can contact InsuranceDekho at 755 1196 989 or drop an email at support@insurancedekho.com for customer support and grievance redressal.

Must Read Articles before buying Hdfc Ergo Bike Insurance

Hdfc Ergo Bike Insurance User Reviews

Write your review
What users are saying
  • All
  • Customer Care
  • Most Helpful
  • Comprehensive
  • Zero Depreciation
  • Third Party
  • Own Damage
  • Renewal
  • Cashless Garages
  • Price
  • Premium
  • Policy Download
  • Claim
  • Add On
  • Good Assistance

    I was confused about the coverage of my HDFC bike insurance when my bike had a mechanical failure. InsuranceDekho helped me understand my policy. They guided me through the claim process and finally, the claim was settled.

    P
    By Priya Mehta
    On: June 26, 2024
  • Extensive Coverage

    Due to an accident, my bike’s rim was damaged. It was very expensive to pay for the repairs. However, I bought an HDFC bike insurance policy with InsuranceDekho. Thanks to this policy, I was able to get it repaired at a cashless garage without any upfront payment.

    A
    By Arjun Juneja
    On: June 19, 2024
  • Trustworthy Service

    I was worried about my HDFC bike insurance’s claim settlement. Since it was such a difficult procedure, I took help from InsuranceDekho. They came to my home and guided me throughout the process. With their help my claim was finally settled.

    N
    By Neha Prakash
    On: June 17, 2024
  • 100% Satisfaction

    Recently a tree fell over my bike and damaged its parts. I contacted InsuranceDekho to help me with the claim process. As I had comprehensive coverage from HDFC bike insurance, I was able to get its parts repaired. They towed my bike from my home and delivered it after repairing it. I am 100% satisfied with their services.

    M
    By Manish Tanwar
    On: June 11, 2024
  • Seamless Process

    I liked how simple it was to get the insurance for my bike through InsuranceDekho. They helped me find the Hdfc Ergo's bike policy without any fuss.

    M
    By Manish bansal
    On: March 2, 2024
  • Peace of Mind with Every Drive...

    Every time I hit the road with my Mahindra bike, I have peace of mind knowing that InsuranceDekho's HDFC Ergo Bike Insurance Policy’s own damage coverage has my back. It's a reassuring feeling that money can't buy.

    K
    By Krishna Lal
    On: November 29, 2023
  • Prompt Assistance, Anytime

    The best part about the HDFC Ergo Bike Insurance Policy was the prompt assistance I received from InsuranceDekho's network of cashless garages for my Yamaha bike. They're there to help anytime, day or night.

    R
    By Raju Bhatia
    On: November 22, 2023
  • Affordable Premiums

    I found that the premiums for comprehensive HDFC Ergo Bike Insurance Policy from InsuranceDekho are affordable, making it a valuable investment for my Vespa bike.

    R
    By Rustam Khan
    On: November 16, 2023
  • Hassle-Free Claims with Own Da...

    I had to file a claim for my HDFC Ergo Bike Insurance Policy due to a minor collision, and I found that the process with InsuranceDekho's own damage coverage was hassle-free. They handled everything swiftly, allowing me to get my Triumph bike back on the road.

    S
    By Sandeep Narula
    On: November 15, 2023
  • Ease of Service with Cashless ...

    The ease of service with a cashless claim is unmatched by the HDFC Ergo Bike Insurance Policy. I didn't have to handle any paperwork, and my Royal Enfield bike was back in action quickly. It's a convenience I truly appreciate.

    S
    By Satyam Kumar
    On: November 9, 2023
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