HDFC ERGO Bike Insurance Customer Care

Name: HDFC ERGO Two Wheeler Insurance Customer Care in India
Brand: HDFC ERGO
Rating: 4.8 (590 reviews)

Key Features:

No Inspection Needed
Immediate Policy Issurance
No Paper work

Calculate Your Bike Insurance Price Online

Select your bike brand

Brand

Honda
Hero
TVS
Hero Honda
Bajaj

Which city is your bike registered in?

New Delhi
Bangalore
Mumbai
Chennai

City

When did you buy your bike?

Year

Disclaimer: Actual Premium might vary basis your location, age and number of members

HDFC ERGO’s team ensures that they can address all your insurance needs effortlessly so that you stay in control of your policies. HDFC ERGO offers instant policy servicing for claims, renewal, and other policy-related queries. Here, you’ll find the contact details of HDFC ERGO along with the addresses of its key branches across the country.

HDFC ERGO Car Insurance Customer Care Details

The following table shows the contact details that can be used to contact an HDFC ERGO bike insurance agent.

Channel	Contact Details
Mobile number	022 6242 6242
Whatsapp	8169 500 500
For claims or existing policy-related queries	Ph no.: 022 6234 6234 / 0120 6234 6234
Email	grievance@hdfcergo.com

Services Offered by HDFC ERGO Customer Support

HDFC Ergo is a leading bike insurance provider in the country. It offers top-notch customer services. Some key servies offered are as follows:

Seamless Claims Settlements: HDFC Ergo uses IDEAS (Intelligent Damage detection Estimation and Assessment Solution) for the claim settlements.
Exceptional Repair Service: HDFC ERGO provides doorstep repair services to its customers.

High Claim Settlement Ratio: HDFC Ergo bike insurance has an exceptional 100% claim setlement ratio.

Network of Cashless Garages: HDFC ERGO has a vast network of 2,000+ cashless garages across India.

Online Support Channels Offered by HDFC ERGO

Live Chat Support: Now you can get in touch with HDFC ERGO on WhatsApp by simply texting Hi on their WhatsApp number 8169 500 500.

Email Support: You can contact HDFC ERGO by dropping a mail at their official ID. Below we’ve provided the official email ID of HDFC ERGO - Email ID: grievance@hdfcergo.com.

FAQ page: As a customer, it is common to have queries regarding your policy cover. To get answers to some common queries, you can find answers to common questions about HDFC ERGO’s bike insurance by checking the FAQs at the bottom of their page.

Offline Support Channels

Visiting Regional Offices: Please don't hesitate to drop by HDFC ERGO’s regional offices if you have any questions or need assistance. Their friendly team is here to offer personalised support and help with any concerns you have. They welcome their customers to their offices and make sure to take care of their needs with care.

Customer Support From InsuranceDekho

Get in touch with our committed customer support team using various channels for assistance. We're here to quickly and effectively respond to your questions. Your satisfaction is our top priority, so you can trust us to provide the help you need.

Alternatively, we at InsuranceDekho provide assistance related to bike insurance. You can connect with any of our agents by contacting us vial call or email.

InsuranceDekho Contact Details
Contact Number Details	-7551196898
Email Address	support@insurancedekho.com
Office Address	Girnar Insurance Brokers Private Limited, Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India

Major City Branches and Addresses by HDFC Bike Insurance

Branch Name	Address	City	State
HDFC ERGO GENERAL INSURANCE COMPANY LTD	1st Floor, Ganesham Enclave Uma Nagar, Ananthapur, Andhra Pradesh - 515001	Ananthapur	Andhra Pradesh
HDFC ERGO GENERAL INSURANCE COMPANY LTD	2nd Floor, K2 Departmental Store Building, Ganga, Near Punjab National Bank, Itanagar- 791113	Itanagar	Arunachal Pradesh
HDFC ERGO General Insurance Company Limited	6th Floor, Adityam building, Lachit Nagar, G.S. Road Guwahati - 781007	Guwahati	Assam
HDFC ERGO General Insurance Company Limited	2nd floor, Hakim Devi Prasad Bhawan, Dr. Rajendra Prasad Road, Bhagalpur 812001	Bhagalpur	Bihar
HDFC ERGO General Insurance Company Limited	1st Floor, KH No.730/2, D2 PH No.22, Ward No.30, Rani Laxmi nagar, Near Rama Magneto Mall & IndusInd Bank, Bilaspur - 495001	Chhattisgarh	Chhattisgarh
HDFC ERGO General Insurance Company Limited	1st Floor,Office no. 104, J C Tower, Amli Fuhara, Silvassa - 396230	Silvassa	Dadra & Nagar Haveli & Daman & Diu
HDFC ERGO General Insurance Company Limited	Unit no 502,504,506, 5th floor, Mahatta Tower, 54, B-1 Block, Community center, Janakpuri, New Delhi – 110 058	Delhi	Delhi
HDFC ERGO General Insurance Company Limited	106, Kamat Grand, Behind Caculo Mall, Panjim, Goa 403001	Panjim	Goa
HDFC ERGO General Insurance Company Limited	206, 2nd Floor, Shoppers Plaza IV, Opp. BSNL Telephone Exchange Road, Navarangpura, Ahmedabad 380 006	Ahmedabad	Gujarat
HDFC ERGO General Insurance Company Limited	5502-05/1, Surya Tower, 1st Floor, Nicholson Road, Ambala Cantt- 133001 Haryana	Ambala	Haryana
HDFC ERGO General Insurance Company Limited	A-60, Sarab Complex, Morning Site, Sanjauli, Shimla, Himachal Pradesh - 171001	Shimla	Himachal Pradesh
HDFC ERGO General Insurance Company Limited	4th Floor, OB - 29, Gaurimal Complex, Rail Head Complex, Jammu - 180012	Jammu	Jammu and Kashmir
HDFC ERGO General Insurance Company Limited	1st Floor, Chandrakali Bhawan, M-5, City Centre, Sector-IV, Bokaro Steel City, Jharkhand - 827004	Bokaro	Jharkhand
HDFC ERGO General Insurance Company Limited	1st Floor, BVVS Complex , Next to HDFC Bank, Bagalkot, Karnataka - 587101	Bagalkot	Karnataka
HDFC ERGO General Insurance Company Limited	Chairsmac, Ground Floor, 6 / 845 YMCA Road, Calicut – 673001	Calicut	Kerala
HDFC ERGO General Insurance Company Limited	Mezzanine Floor, Alankar Complex, Plot no.11, M P Nagar, Zone – II, Bhopal - 462011, Madhya Pradesh	Bhopal	Madhya Pradesh
HDFC ERGO General Insurance Company Limited	2nd Floor, Urkaliar, Mylliemship, East Khasi Hills District, PS- Nongmynsong, Shillong - 793006	Shillong	Maghalaya
HDFC ERGO General Insurance Company Limited	1st Floor, Blackberry Tower, Shop No. F-15, Akola – 444005 Maharashtra	Akola	Maharashtra
HDFC ERGO General Insurance Company Limited	2nd floor, Thangmei Band road, Near ABC India Ltd., Khuyathong (HDFC Life Insurance Co. Ltd.), Imphal – 795001	Imphal	Manipur
HDFC ERGO General Insurance Company Limited	4th Floor, KC Complex, Plot No. 711/4, Daulat baug, Ajmer - 305 001	Ajmer	Rajasthan
HDFC ERGO General Insurance Company Limited	3rd Floor, Nagpal Tower-1, SCO –128,Ranjit Avenue, Amritsar – 143001	Amritsar	Punjab
HDFC ERGO General Insurance Company Limited	Heavi Tree Building ,No:23/47,Mayor Ramanathan Salai, Spur Tank Road,Chetpet,Chennai - 600 031	Chennai	Tamil Nadu
HDFC ERGO General Insurance Company Limited	N22 (2nd floor) Sector 18, Noida-201 301	Noida	Uttar Pradesh
HDFC ERGO General Insurance Company Limited	2nd floor, PC Chatterjee Market, Block C, GT Road Asansol - 713303	Asansol	West Bengal
HDFC ERGO General Insurance Company Limited	3rd Floor, NCR Developers, 24A Cantt Road, Dehradun - 248001	Dehradun	Uttarakhand

Tips for Effective Communication with Customer Care

Have Necessary Information Ready: Please remember to have your policy number and personal details in hand to have smooth communication with our customer care team regarding your bike insurance. This ensures that we can efficiently address your inquiries and offer assistance with all your insurance requirements.

Be Clear and Concise in Explaining Queries or Issues: It's important to be clear and concise when discussing queries or issues with our customer care team regarding bike insurance. A clear communication enables us to grasp your needs accurately, enabling us to deliver effective solutions tailored to your requirements.

Keep Records of Communication: It's essential to maintain records of communication, such as reference numbers and emails, for efficient handling of bike insurance customer-related matters. These records are like a reference for both you and our team, ensuring clarity and accountability throughout our interactions.

Grievance Redressal Contact Information and Branch Address

Please note that you can call HDFC ERGO toll free at 8169 500 500.

You can also write to HDFC ERGO at

Customer Support,

1st Floor, HDFC House, Backbay Reclamation, H. T. Parekh Marg,

Churchgate, Mumbai - 400020

For all your service requests and grievances e-mail HDFC ERGO at

grievance@hdfcergo.com

Alternatively, you can contact InsuranceDekho at 755 1196 989 or drop an email at support@insurancedekho.com for customer support and grievance redressal.

Explore HDFC ERGO Bike Insurance

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Hdfc Ergo Bike Insurance User Reviews

4.8

Rating based on

590 User reviews

Write your review

What users are saying

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Customer Care
Most Helpful
Comprehensive
Zero Depreciation
Third Party
Own Damage
Renewal
Cashless Garages
Price
Premium
Policy Download
Claim
Add On

Good Assistance
I was confused about the coverage of my HDFC bike insurance when my bike had a mechanical failure. InsuranceDekho helped me understand my policy. They guided me through the claim process and finally, the claim was settled.
Read More
P
By Priya Mehta
On: June 26, 2024
Extensive Coverage
Due to an accident, my bike’s rim was damaged. It was very expensive to pay for the repairs. However, I bought an HDFC bike insurance policy with InsuranceDekho. Thanks to this policy, I was able to get it repaired at a cashless garage without any upfront payment.
Read More
A
By Arjun Juneja
On: June 19, 2024
Trustworthy Service
I was worried about my HDFC bike insurance’s claim settlement. Since it was such a difficult procedure, I took help from InsuranceDekho. They came to my home and guided me throughout the process. With their help my claim was finally settled.
Read More
N
By Neha Prakash
On: June 17, 2024
100% Satisfaction
Recently a tree fell over my bike and damaged its parts. I contacted InsuranceDekho to help me with the claim process. As I had comprehensive coverage from HDFC bike insurance, I was able to get its parts repaired. They towed my bike from my home and delivered it after repairing it. I am 100% satisfied with their services.
Read More
M
By Manish Tanwar
On: June 11, 2024
Seamless Process
I liked how simple it was to get the insurance for my bike through InsuranceDekho. They helped me find the Hdfc Ergo's bike policy without any fuss.
Read More
M
By Manish bansal
On: March 2, 2024
Peace of Mind with Every Drive...
Every time I hit the road with my Mahindra bike, I have peace of mind knowing that InsuranceDekho's HDFC Ergo Bike Insurance Policy’s own damage coverage has my back. It's a reassuring feeling that money can't buy.
Read More
K
By Krishna Lal
On: November 29, 2023
Prompt Assistance, Anytime
The best part about the HDFC Ergo Bike Insurance Policy was the prompt assistance I received from InsuranceDekho's network of cashless garages for my Yamaha bike. They're there to help anytime, day or night.
Read More
R
By Raju Bhatia
On: November 22, 2023
Affordable Premiums
I found that the premiums for comprehensive HDFC Ergo Bike Insurance Policy from InsuranceDekho are affordable, making it a valuable investment for my Vespa bike.
Read More
R
By Rustam Khan
On: November 16, 2023
Hassle-Free Claims with Own Da...
I had to file a claim for my HDFC Ergo Bike Insurance Policy due to a minor collision, and I found that the process with InsuranceDekho's own damage coverage was hassle-free. They handled everything swiftly, allowing me to get my Triumph bike back on the road.
Read More
S
By Sandeep Narula
On: November 15, 2023
Ease of Service with Cashless ...
The ease of service with a cashless claim is unmatched by the HDFC Ergo Bike Insurance Policy. I didn't have to handle any paperwork, and my Royal Enfield bike was back in action quickly. It's a convenience I truly appreciate.
Read More
S
By Satyam Kumar
On: November 9, 2023
Ease of Claims for Busy Profes...
As a busy professional, I value efficiency. I feel that InsuranceDekho's claims process for the HDFC Ergo Bike Insurance Policy catered perfectly to individuals like me, saving time and ensuring I have the support I need for my Mahindra bike.
Read More
S
By Shubh Narang
On: November 8, 2023
Comprehensive Coverage with Pe...
Since I have comprehensive coverage HDFC Ergo Bike Insurance Policy from InsuranceDekho, I have the ultimate peace of mind every time I hit the road with my KTM bike. It's a priceless feeling.
Read More
V
By Vijay Sarkar
On: November 7, 2023
Affordable Premiums
I found that the premiums for own damage HDFC Ergo Bike Insurance Policy from InsuranceDekho are affordable, making it a valuable investment for my Hero bike.
Read More
H
By Himanshu Yadav
On: November 3, 2023
Legal Compliance Made Easy
InsuranceDekho makes legal compliance easy with their third-party car insurance. The HDFC Ergo Bike Insurance Policy is a stress-free way to meet the necessary requirements for my Bajaj bike.
Read More
A
By Amit Sharma
On: November 2, 2023
Friendly Reminders
The friendly renewal reminders from InsuranceDekho make sure I never miss the deadline for my HDFC Ergo Bike Insurance Policy, ensuring continuous protection for my KTM bike.
Read More
B
By Bebojit Sengupta
On: October 31, 2023
Supportive Team for Premium Ca...
The support team at InsuranceDekho is always supportive when it comes to premium calculations. They answered all my queries and ensured that I had a clear understanding of the calculations for the HDFC Ergo Bike Insurance Policy for my Jawa bike.
Read More
A
By Ashwin Sharma
On: October 30, 2023
Guiding You Through Claims
InsuranceDekho's team guided me through every step of the claim process that I filed for my Royal Enfield which I insured with the HDFC Ergo Bike Insurance Policy on time. Their expertise and assistance were invaluable during a stressful time.
Read More
S
By Shrish Mayrush
On: October 26, 2023
Reliable Support for Comprehen...
InsuranceDekho is a reliable source for Comprehensive Car Insurance support. When I bought the HDFC Ergo Bike Insurance Policy, their team ensured that I have the best protection for for my Vespa bike.
Read More

By Rakesh Bedi
On: October 24, 2023
Quick and Efficient Claims Pro...
InsuranceDekho's Own Damage Insurance includes a quick and efficient claims process. They processed my claim for the HDFC Ergo Bike Insurance Policy promptly and ensured I received full coverage of my KTM bike for damages.
Read More

By Hirish Naik
On: October 23, 2023
Smooth Repair Process
I must say that the repair process at InsuranceDekho's cashless garages is incredibly smooth. The entire process of making bike repairs hassle-free. I am happy that I bought the HDFC Ergo Bike Insurance Policy for my KTM bike.
Read More
V
By Vinay Jain
On: October 19, 2023
Swift and Transparent Claim Se...
I was amazed by the swift and transparent claim settlement for my Royal Enfield bike’s process with InsuranceDekho. They explained everything clearly and settled my bike insurance claim for the HDFC Ergo Bike Insurance Policy without any surprises.
Read More
P
By Prret Singh
On: October 18, 2023
Efficient Depreciation-Free Re...
On a friends recommendation I secured my Bajaj bike with the HDFC Ergo Bike Insurance Policy. I must say that InsuranceDekho's network of repair centers ensures efficient depreciation-free repairs. It's a relief to have this convenience when my bike needs fixing.
Read More
A
By Anirudh Shetty
On: October 17, 2023
Comprehensive Means Comprehens...
InsuranceDekho's comprehensive coverage truly lives up to its name. It leaves no stone unturned in protecting my Honda bike with the HDFC Ergo Bike Insurance Policy and my peace of mind.
Read More
M
By Manish Tyagi
On: October 16, 2023
Responsive Customer Support
InsuranceDekho's customer support team has been responsive whenever I've had questions or needed help with my third-party coverage of my HDFC Ergo Bike Insurance Policy for my Hero bike.
Read More

By Rajneet Kumar
On: October 12, 2023
Friendly and Informed Customer...
In case I have questions or need assistance during the renewal process of the HDFC Ergo Bike Insurance Policy for my Yamaha bike, InsuranceDekho's customer support team is always ready with friendly and informed guidance.
Read More
A
By Aarav Nayyar
On: October 11, 2023
Quick Authorization for Repair...
InsuranceDekho ensures quick authorization for repairs at cashless garages. The HDFC Ergo Bike Insurance Policy that I took to insure my Honda bike ensures the process is fast and reduces downtime for my vehicle.
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By Rehan Khan
On: October 10, 2023
No-Hassle Claim Settlement
Filing a bike insurance claim for my KTM bike with InsuranceDekho’s HDFC Ergo Bike Insurance Policy felt like a breeze. They handled all the paperwork, and I didn't have to deal with any hassles.
Read More
P
By Piyush Gupta
On: October 6, 2023
Complete Satisfaction with Ins...
I am completely satisfied with InsuranceDekho's own damage coverage. The HDFC Ergo Bike Insurance Policy have consistently exceeded my expectations. Happy to have insured my Bajaj bike under this policy.
Read More
S
By Sagar Motwani
On: October 3, 2023
Seamless Cashless Garage Claim...
Seamless Cashless Garage Claims - Sirish Kumble I had a minor accident with my Hero bike, and I'm grateful for InsuranceDekho's cashless claims process of the HDFC Ergo Bike Insurance Policy. The garage handled everything smoothly, and I was back behind the wheel in no time.
Read More

By Sirish Kumble
On: September 29, 2023
Easy to File Claims Online
Filing a claim online for my HDFC Ergo Bike Insurance Policy through InsuranceDekho's platform was a breeze. I uploaded the necessary documents, and they took it from there. It saved me a lot of time and effort. Happy to have insured my Mahindra bike with this amazing policy.
Read More
S
By Saksham Ajmani
On: September 27, 2023

HDFC ERGO Reviews

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