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ManipalCigna Health Insurance FAQs

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ManipalCigna Health Insurance Plan List

  • Individual (11)
  • Family (11)
  • Woman (11)
  • Parents (10)
  • Blood Pressure (11)
  • Kids (11)
  • Thyroid (11)
  • Diabetes (11)
  • Heart (5)
  • Senior Citizen (6)
  • Maternity (3)
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Claim Settlement

  • What is a reimbursement amount?

    It is the amount paid back to you by the insurance company for admissible medical expenses you have incurred.

  • What is planned hospitalisation?

    When you plan your treatment in advance, it is called planned hospitalisation. The intimation of such hospitalisation should be given a minimum of 3 days before the date of hospitalisation.

  • What is a cashless claim? Please explain.

    In a cashless claim, you need not to pay any amount to the hospital for getting admission and availing treatment. To avail cashless treatment, get medical treatment at network hospitals of ManipalCigna.

  • Is cashless claim treatment available at ManipalCigna?

    Yes, cashless claim treatment is available at ManipalCigna. To get this benefit, you need to avail treatment at a ManipalCigna network hospital.

  • What is the reimbursement claim?

    Reimbursement claim means ManipalCigna refunds all the amount incurred during the treatment at a non-network hospital. This is applicable when you don’t find a network hospital in your city and choose to seek treatment at a non-network hospital by paying hospital bills and other amounts from your pocket. After getting discharged, you will need to send all the documents to ManipalCigna to receive the amount.

  • What are the documents required for reimbursement claims at ManipalCigna?

    The list of documents you need to send to ManipalCigna for a reimbursement claim is original hospital bills, original discharge summary, other reports like medicine bills along with the prescription, test reports, attending physician’s reports, surgeon’s reports, etc. and follow-up checkup reports if you have any.

  • Is cashless facility available in all cities of India?

    To know the right answer, we advise you to visit the official website of ManipalCigna wherein you will find a list of network hospitals. Or you can contact us anytime at our toll-free number 7551-196-989.

  • How to calculate the Claim Settlement Ratio (CSR) of ManipalCigna Health Insurance?

    To calculate the Claim Settlement ratio of ManipalCigna Health Insurance, you can use the formula given below:
    Claim Settlement Ratio=(Total claims settled or paid)/(Total claims received+Outstanding claims at the beginning of the year).

  • How to process cashless insurance claim settlement of ManipalCigna Health Insurance?

    To process cashless claim(s) under ManipalCigna Health Insurance, you are required to follow the steps given below:

    • Intimate ManipalCigna Health Insurance 3 days prior to admission in case of planned hospitalisation and within 24 hours of hospitalisation in case of emergency hospitalisation
    • Show your health card and a valid photo ID at the network hospital
    • Your documents will be verified by the insurance company
    • If the claim has been made in accordance with the terms and conditions under the policy, then the insurer will settle the bill directly at the network hospital.

  • How to make reimbursement claims under health insurance plans offered by ManipalCigna Health Insurance?

    To make a reimbursement claim under ManipalCigna Health Insurance, you are required to follow the steps given below:

    • Intimate ManipalCigna Health Insurance about the treatment
    • Avail the required treatment at the non-network hospital of your choice and pay the bill from your own pocket
    • Submit the claim documents to the corporate office or the nearest branch of ManipalCigna Health Insurance
    • The insurance company will verify your documents and pay for the treatment if the claim made by you is in accordance with the terms and conditions of your policy

  • What is the time frame within which the hospitalisation must be reported to ManipalCigna Health Insurance?

    In case of planned hospitalisation, you must convey ManipalCigna Health Insurance 3 days in advance by contacting them on the toll-free number 1800-419-1159. Whereas, in case of emergency hospitalisation, the insurance company should be informed on the same number within 24 hours of hospitalisation.

  • What is the Claim Settlement Ratio of ManipalCigna Health Insurance?

    As per the IBAI’s General Insurance Claim Insights Handbook For Policyholders-5th Edition, the Claim Settlement Ratio of ManipalCigna Health Insurance for the financial year 2019-20 is 85.72%.

  • Whom should I contact for claim intimation and settlement?

    You can notify either InsuranceDekho or ManipalCigna directly by calling on their customer care numbers for planned or emergency hospitalisation. FYI, InsuranceDekho's toll-free number is 7551196989.

  • What is the time limit for claim submission in the case of the cashless facility?

    You need to submit the claim within 15 days from the date of discharge from the hospital.

Critical Illness

  • Does ManipalCigna offer any critical illness plan?

    Yes, ManipalCigna offers critical illness plan.

  • What is the name of Critical Illness Plan of ManipalCigna?

    The name of the critical illness plan of ManipalCigna is Lifestyle Protection Critical Care.

  • How many diseases are covered by the ManipalCigna critical illness policy?

    Up to 30 Major Illnesses are covered by the ManipalCigna critical illness policy. These diseases are Cancer, Loss Of Hearing, Loss Of Sight, Open Chest CABG, Major Organ Transplant, First Heart Attack, Coronary Artery Disease, Major Burns, Loss of Speech, Permanent Paralysis of Limbs and many others.

  • Is the Medical second opinion available in the ManipalCigna critical illness policy?

    Yes, you can avail the benefits of the Medical second opinion under the plan and access to unique Online wellness programs of ManipalCigna.

  • What are the key benefits of ManipalCigna critical illness policy?

    The key benefits of ManipalCigna critical illness policy are a flexible payout, No sub-limits, availability of medical second opinion, customized online wellness programs and a wide range of discounts on your premium.

  • How to buy a critical illness plan offered by ManipalCigna Health Insurance?

    To purchase a critical illness insurance policy offered by ManipalCigna Health Insurance, you are required to follow the steps given below:

    • Visit the official website of insurancedekho.com and select Health
    • Select Gender and fill Name and Mobile Number. You will receive an OTP on that number. Please enter that.
    • Tell us when you want to purchase the policy by selecting a suitable time. Then click on ‘View Instant Quotes’.
    • Add the members under your policy if you want them to be covered too along with self. Select the age of the members too. Then click on ‘Continue’.
    • Enter your Email ID and City. Then click on the ‘Submit and View Quotes’ button.
    • You will see multiple quotes on your screen. Select the most suitable one for yourself and the family.
    • Select the insurance policy term, fill the required details and make the payment online.

  • Who can buy critical illness plans offered by ManipalCigna Health Insurance?

    Anyone who is living in India and is aged at least 18 years can purchase critical illness plans offered by ManipalCigna Health Insurance.

  • Can I avail tax benefits on the premium paid for critical illness plans offered by ManipalCigna Health Insurance?

    Yes. You can avail tax benefits under Section 80D of the Income Tax Act, 1961 on the premium paid for critical illness plans offered by ManipalCigna. To understand the tax benefits in detail, you can connect with the customer care executives at InsuranceDekho on the toll-free number 7551-196-989.

  • What is the eligibility criteria for critical illness cover offered under ManipalCigna Health Insurance plans?

    To be eligible to be covered under a critical illness insurance policy offered by ManipalCigna Health Insurance, you must be aged at least 18 years and must be a resident of India. Note that family members of the Proposer can also be added under the plans including spouse, dependent children, parents, and parents-in-laws.

  • What are all documents required at the time of claim under the critical illness plan?

    In case of a claim under ManipalCigna critical illness insurance plans, you need to submit the following documents:

    • Valid ID Proof of Policyholder
    • Doctor’s recommendation letter for hospitalisation
    • Original hospital bills and discharge forms signed by the doctor
    • Doctor’s prescription for consultation, medicines, and medical tests
    • Original invoices from the pharmacy
    • Original reports of diagnostic tests, radiology reports and payment bills
    • First Information Report (FIR), if it is a police case
    • Post Mortem Report, if applicable

Diabetes

  • Which Manipal Cigna health plan should I buy for diabetes patient?

    Diabetes is covered under Manipal Cigna Health Plans as a pre-existing disease.

Family

  • What do you mean by family floater option?

    Family floater option allows insurance of you and your eligible dependents in a policy. Also, the sum insured for family floater shows maximum liability for any and all claims made by your/your dependents during each policy period.

  • Does ManipalCigna offer health insurance on a family floater basis?

    Yes, you can buy insurance from ManipalCigna on both, individual as well as family floater basis.

  • Does ManipalCigna offer a family premium discount?

    Yes, you are eligible for a family premium discount of 10% for covering more than 2 members. Note that the discount is available on an individual basis only.

  • What if I want to add more than 2 adults or 3 children in a family floater plan?

    In this case, you will have to buy an additional policy.

  • Who should buy ManipalCigna family health insurance plan?

    Every individual who wants to insure the health of their family members along with themselves under a single sum insured amount should go for the ManipalCigna family health insurance policy. The ManipalCigna family health insurance policy is the best financial security for a family during an unexpected medical emergency situation.

  • Can I change the sum assured during ManipalCigna family health insurance tenure?

    Ideally, you should make any kind of sum insured changes to your ManipalCigna family health insurance at the time of policy renewal and not during the policy tenure as health insurance companies, including ManipalCigna do not permit the latter.

  • What is the advantage of the ManipalCigna family health insurance plan?

    ManipalCigna’s family health insurance ProHealth Select policy has numerous advantages to offer to its policyholders. The major benefits include a cashless facility at network hospitals, lifelong renewal of the policy, easy claim settlement, health rewards, sum insured range up to Rs. 25 Lakh, sum insured restoration benefit, cumulative bonus, online payment of policy premium, 10% discount for covering more than 2 family members, etc.

  • What does the ManipalCigna family health insurance plan cover?

    ManipalCigna family health insurance policy offers coverage against expenses like in-patient hospitalisation, 60 days pre and 90 days post-hospitalization expenses, daycare procedures & surgeries, domiciliary treatment, ambulance expenses, worldwide emergency treatment, organ donor expenses for harvesting organ, Ayush treatments apart from optional add-on cover for critical illness and other expenses.

  • Does ManipalCigna family health insurance policy offer tax deductions?

    Yes! ManipalCigna family health insurance policy provides tax benefits under Section 80D of the Income Tax Act, 1961 to the policyholder.

Feature

  • What are different types of health insurance policies provided by Manipal Cigna Health Insurance?

    Manipal Cigna Health Insurance provide policies like Manipal Cigna ProHealth Insurance, Manipal Cigna ProHealth Select, Manipal Cigna Super Top-Up, Manipal Cigna Arogya Sanjeevani Policy, Manipal Cigna Corona Kavach Policy and Manipal Cigna Corona Rakshak Policy.

General Information

  • What is the maximum number of claims allowed in a year?

    There is no limit on the number of claims allowed in a year; however, the claim amount should not exceed the sum insured.

  • Is medical test essential for everyone?

    No, it’s required based on the age of the insured, the plan type and sum insured selected.

  • How to check Manipal Cigna Health Insurance policy status?

    For this, you can call them on 1800-10-24462 ( Toll Free). You can also visit their official website, enter your policy number and date of birth, and click on 'Submit' to check the status of your policy.

  • How to contact Manipal Cigna Health Insurance company?

    You can contact Manipal Cigna Health Insurance Company on their Customer Care number at 1800-10-24462 ( Toll Free) or write to them at headcustomercare@manipalcigna.com.

  • What are the medical tests required prior to buying the Manipal Cigna Health Insurance?

    Medical tests required before buying Manipal Cigna Health Insurance varies on the basis of policy type, sum insured and age of the insured.

  • How do I get Manipal Cigna Health Insurance payment receipt?

    To download the payment receipt simply visit Manipal Cigna website or app and download the receipt right away.

  • Which plan is best in Manipal Cigna health insurance?

    Best plan is solely dependant upon the individual requirements of a policy holder. However, currently customer's majorly prefer Arogya Sanjeevani Policy as it not only covers medical treatment of injuries and illlness but also infectious diseases like Coronavirus etc.

  • Which is the best Manipal Cigna health insurance plan for people aged over 65 years?

    The optimum plan for people aged over 65 years is Manipal Cigna ProHealth Plan. This plan is available for a policy tenure of 1,2 or 3 years and has three variations namely ProHealth Premier, ProHealth Preferred, and ProHealth Plus.

  • What is the waiting period for pre-existing diseases under Manipal Cigna health insurance plan?

    The waiting period for pre-existing diseases differ as per the specific Manipal Cigna Health Insurance plan. For instance, waiting period under Manipal Cigna ProHealth Protect is 48 months while for Manipal Cigna Super Top-up plan it is 24 months.

  • How InsuranceDekho helps you to choose the best Manipal Cigna health insurance plan?

    With InsuranceDekho you can choose the best Manipal Cigna Health Insurance Plan by comparing different plans offered by various insurance companies instantly. Moreover, at InsuranceDekho you can even customize your search as per your needs and requirements.

  • What are the documents required to buy a Manipal Cigna health insurance plan?

    To buy a Manipal Cigna Health Insurance Plan you need to fill the proposal form and submit a copy of your Address Proof along with your ID Proof.

  • Is pre-policy medical checkup free?

    Yes, ManipalCigna bears the cost of all pre-medical tests.

  • Does ManipalCigna share medical reports if a policy is not issued?

    Yes, the medical reports are shared if you request them in writing.

Help to Buy

  • How to buy and apply forManipalCigna Health Insurance Policy?

    You can buy or apply for ManipalCigna health insurance directly at its official website, or through the online broker website like insurancedekho.com.

  • How to Download a ManipalCigna Health Insurance Policy Online Using Policy Number?

    Fortunately, downloading ManipalCigna health insurance policy receipt is a free, easy, and not at all a time taking task. To check the status and download your ManipalCigna health insurance policy using policy number, you must follow the steps given below:

    • Visit the company’s website or application
    • Enter details including the policy number if required
    • Download the receipt instantly.

  • Do I Need a Hard Copy of ManipalCigna Health Insurance Policy Document?

    The Insurance Regulatory and Development Authority of India (IRDAI) has allowed all the general as well as health insurance companies offering health insurance, to sell health insurance plans digitally, at least during the coronavirus times. So, you don’t need to get a hard copy of your health insurance policy anymore. Going completely digital will ease the process.

    If you still want to get a hard copy, then you can download the policy document online from the official website or application of ManipalCigna Health insurance and take a print out.

  • How to Get a Hard Copy of ManipalCigna Health Insurance Policy?

    When you decide to buy ManipalCigna Health insurance policy for yourself and/or your family, you fill a proposal form and submit it to the insurance company along with other related documents. Once the insurance company accepts your proposal, and you pay the required health insurance premium, then it dispatches the health insurance policy document to your address.

    You can also access your ManipalCigna Health Insurance policy online by visiting the official website of ManipalCigna Health Insurance. In case you fail to do so or find any inconvenience in the process, then you can seek help from the customer care executives of the insurance company.

    You may also contact the experts at InsuranceDekho on the toll-free number 7551-196-989. The experts will help you get a hard copy in no time.

  • How Can I Make Changes In My ManipalCigna Health Insurance Policy Document?

    There may be times when your health insurance policy does not reflect the correct information due to certain reasons. In such cases, you must identify the error and get it corrected as soon as possible. In case you face a similar issue on your ManipalCigna Health Insurance policy, and want to get it changed, then you will be required to fill ‘Change Request Form’ and submit it to ManipalCigna Health Insurance. You can get your name, date of birth, occupation, address, zone, contact details, nominee, change in health condition, etc. by filling the form. You can also inform the insurance company by writing them a mail on customercare@manipalcigna.com or calling them on their toll-free number 1800-102-4462.

Individual

  • What is the entry age in ManipalCigna when buying health insurance on an individual basis?

    To buy ManipalCigna health insurance, the minimum entry age for adults is 18 years.

  • Which policies does ManipalCigna offer on an individual basis?

    ManipalCigna offers Prohealth Protect Plan, ProHealth Plus Plan, ProHealth Preferred Plan, ProHealth Premier Plan, Lifestyle Protection - Critical Care Plan, Lifestyle Protection - Accident Care Plan, and ProHealth Accumulate Plan on an individual basis.

  • Why do I need an individual health insurance cover from ManipalCigna when I am already covered under employee health insurance?

    Buying a separate health cover from ManipalCigna will allow you to get your specific medical needs met without having to compromise because of employee health insurance’s drawbacks, such as discontinuation of policy after leaving job, and others.

  • If I purchase ManipalCigna health insurance on an individual basis, will I be eligible for tax benefit?

    Yes, you can avail tax exemption under Section 80D of the Income Tax Act for the premium paid under the policy.

  • Who should buy ManipalCigna individual health insurance plan?

    ManipalCigna individual health insurance policy is a perfect choice for people who have their family already insured and need financial security in the form of health insurance only for themselves. This policy is also suitable for individuals having high health risks.

  • Can I change the sum assured during ManipalCigna individual health insurance tenure?

    If you are not happy with the sum insured amount of your ManipalCigna individual health insurance, it is advisable to get it changed at the time of policy renewal and not during the policy tenure as the latter is not allowed by the insurer

  • What is the advantage of the ManipalCigna individual health insurance plan?

    There are numerous advantages of ManipalCigna individual health insurance policy. Lifelong renewal of the policy, cashless facility at network hospitals, sum insured up to Rs. 25 Lakh, health maintenance benefits, online payment of policy premium, cumulative bonus for no claims, re-assurance benefit for an automatic policy extension, covers multiple relations when availed on family floater basis, etc.

  • What does ManipalCigna individual health insurance plan cover?

    ManipalCigna individual health insurance policy provides cover for in-patient hospitalisation, 60 days pre and 90 days post hospitalization expenses, daycare procedures & surgeries, worldwide emergency treatment, ambulance expenses, domiciliary treatment cover, organ donor expenses for harvesting organ, Ayush treatments and many more costs.

  • Does ManipalCigna individual health insurance policy offer tax deductions?

    Yes! ManipalCigna individual health insurance policy provides tax deductions under Section 80D of the Income Tax Act, 1961 to the policyholder for the policy premium paid.

Kids

  • Does ManipalCigna offer coverage for children of 6 years?

    Yes, ManipalCigna has the policy that covers children from 6 years to 18 years. However, one of the parents must be the proposer.

  • Which policy of ManipalCigna covers a newborn baby?

    ManipalCigna’s ProHealth is the plan to cover your newborn baby. The policy provides coverage for all expenses incurred in the treatment of the Insured person's newborn baby.

  • I have a 3-month old kid. Does ManipalCigna have any plan that can cover my kid?

    Yes, ManipalCigna has a policy that can cover kids between 91 days to 5 years. However, either of the parents must be covered.

  • Is there any policy that can cover only kids and not their parents?

    No, there is no such policy that can cover only your kids and not their parents.

  • Is children coverage available under ManipalCigna family floater plan?

    Yes, cover for children is available under ManipalCigna family floater plan?

  • Does ManipalCigna offer health insurance for kids/children?

    Yes. ManipalCigna offers health insurance for kids/children. Under the policy, it covers vaccinate expenses of a newborn baby until the baby completes 12 months. It covers children between 91 days to 5 years only if either of the parents is covered. Under the floater as dependents, ManipalCigna covers children up to 23 years. To know more benefits of a child/kid, read the plan’s policy wordings or talk to the customer care executives at InsuranceDekho on the toll-free number 7551-196-989.

  • Who should buy ManipalCigna kids health insurance plan?

    Parents looking forward to insuring their newborn baby or dependent children covered under their policy should buy ManipalCigna kids health insurance plan ProHealth. Note that the minimum entry age for children in ProHealth policy is 91 days.

  • Can I change the sum assured during ManipalCigna kids health insurance tenure?

    No! If you want to make any change, it is advisable to do so at the time of policy renewal as health insurance companies do not permit any change during the policy tenure.

  • What is the advantage of the ManipalCigna kids health insurance plan?

    ProHealth Policy, ManipalCigna kids health insurance offers advantages like renewability for lifetime, cashless facility at 6,900+ network hospitals, easy claim settlement, affordable premium, restoration of sum insured, free health checkup, discount on covering more than 2 family members, discounts on long-term policy purchase, no claim bonus up to 200% of sum insured, availability of optional covers, 15 days of free look period, preventive health benefits, health rewards and many others.

  • What does ManipalCigna kids health insurance plan cover?

    Coverage features of ManipalCigna kids health insurance include newborn baby expenses, vaccination for newborn baby as well as inpatient treatment, pre & post hospitalization expenses, 500 specified daycare procedures, worldwide emergency cover, AYUSH cover, organ donor expenses, domiciliary treatment, emergency ambulance cover, second medical opinion including value-added cover for expert opinion on critical illness, etc.

  • Does ManipalCigna kids health insurance policy offer tax deductions?

    Yes! A ManipalCigna kids health insurance policyholder is eligible to avail tax benefits as per Section 80D of the Income Tax Act, 1961 for the premium payment made.

Maternity

  • Does ManipalCigna cover maternity benefits?

    Yes, you can avail maternity benefit from ManipalCigna. Note that maternity benefits at ManipalCigna cover delivery expenses, medical expenses, and lawful termination of pregnancy.

  • Does ManipalCigna provide coverage for newborn baby expenses?

    Yes, ManipalCigna provides newborn baby expenses coverage, but up to limit under maternity expenses.

  • How much does one have to wait to avail maternity benefit in ManipalCigna?

    The maternity benefits in ManipalCigna come with 48 months or 4 years of a waiting period.

  • Can I reduce maternity waiting period? If yes, how?

    The insured individual can get their maternity waiting period reduced by paying the one-time additional premium. By doing so, the waiting period will reduce to 24 months or 2 years. Reduction in waiting period also applies to newborn cover and first-year vaccination (if provided).

  • Who should buy a ManipalCigna maternity health insurance plan?

    Maternity health insurance by ManipalCigna is an ideal health insurance product for married couples as well as women who look forward to embracing parenthood in the coming years and want to get the medical expenses covered without any financial burden. For such policy buyers, ProHealth Policy is a good choice.

  • Can I change the sum assured during ManipalCigna maternity health insurance tenure?

    In case you want to make any change to the sum insured amount of your ManipalCigna maternity health insurance plan, wait until it is time to renew the policy so that your request is accepted and your needs are catered too. Requesting for sum insured change during the policy period might not be successful for you.

  • What is the advantage of the ManipalCigna maternity health insurance plan?

    ProHealth Policy, ManipalCigna maternity health insurance comes with many advantages like lifelong renewability, the cashless facility at 6,900+ network hospitals, restoration of the sum insured, free health checkup, no claim bonus up to 200% of sum insured, 15 days of free look period, availability of optional covers, discounts on long-term policy purchase, discount on covering more than 2 family members, etc.

  • What does ManipalCigna maternity health insurance plan cover?

    ManipalCigna maternity health insurance policy provides cover for maternity expenses (normal as well as caesarean), newborn baby expenses, vaccination for newborn baby, inpatient treatment, pre & post hospitalization expenses, worldwide emergency cover, organ donor expenses, 500 specified daycare procedures, second medical opinion and many more.

  • Does ManipalCigna maternity health insurance policy offer tax deductions?

    Yes, under ManipalCigna maternity health insurance, the policyholder gets tax benefits according to Section 80D of the Income Tax Act, 1961 for the payment made towards policy premium.

Parents

  • I want to buy ManipalCigna insurance for my parents. Can I buy it online?

    Yes, ManipalCigna provides online services to policy buyers. You can buy all its plan for your parents online.

  • What are the features I should consider when buying ManipalCigna health insurance for parents?

    It is advisable to check age factors, sub-limits, premiums, co-payments, etc. when buying a health insurance policy for your parents.

  • What is the renewability age to buy health insurance at ManipalCigna for parents?

    The upper age limit for purchasing ManipalCigna health insurance is 65 years. There is no age limit on renewal.

  • Can I save tax by having parents health insurance from ManipalCigna?

    Yes, by having a health insurance plan from ManipalCigna for your parents, you can enjoy tax benefits under Section 80D of the Income Tax Act.

  • Who should buy ManipalCigna parents health insurance plan?

    ProHealth, ManipalCigna parents health insurance policy is an ideal choice for elderly. Whether you are an elderly person or a child concerned for the health of their old-aged parents, buy ManipalCigna parents health insurance today!

  • Can I change the sum assured during ManipalCigna parents health insurance tenure?

    No! Generally, health insurance companies, including ManipalCigna do not allow any sum insured changes during the policy tenure. So, it is advisable to wait till the policy renewal time to put forward your request for the sum insured change.

  • What is the advantage of the ManipalCigna parent's health insurance plan?

    Lifetime renewal of the policy, the cashless facility at 6,900+ network hospitals, free health checkup, no claim bonus up to 200% of sum insured, restoration of the sum insured, discounts on long-term policy purchase, discount on covering more than 2 family members, 15 days of free look period, availability of optional covers, worldwide emergency cover and affordable premium are some of the key advantages of ManipalCigna parents health insurance policy.

  • What does ManipalCigna parents health insurance plan cover?

    The cover provided under ManipalCigna parents health insurance includes inpatient treatment, pre & post hospitalization expenses, worldwide emergency cover, 500 specified daycare procedures, second medical opinion, AYUSH cover, organ donor expenses, restoration of sum insured unlimited times, emergency ambulance cover and many other expenses that may be too much to handle otherwise.

  • Does ManipalCigna parents health insurance policy offer tax deductions?

    Yes! ManipalCigna parents health insurance policyholders can avail tax benefits as per Section 80D of the Income Tax Act, 1961 for the policy premium paid.

Plan Coverage

  • Does ManipalCigna always accept the cashless facility for hospitalisation?

    There are some cases. ManipalCigna may deny a cashless facility for hospitalisation because of incomplete information or insufficient sum insured to determine admissibility. In such a case, you need to pay for the treatment and submit the claim for reimbursement depending on the policy terms & conditions.

  • Which diseases are covered Manipal Cigna Health Insurance plans?

    Disease coverage varies as per the plan selected by an individual. For example, Manipal Cigna's Critcal Illness Policy covers 30 major illnesses such as Cancer, major burns, loss of speech, first heart attack, paralysis, coronary artery etc.

  • What is covered in Manipal Cigna Health Insurance?

    Manipal Cigna Health insurance covers a comprehensive suite of health insurance plans such as personal accident, in-patient hospitalization, pre-hospitalization, post-hospitalization, group mediclaims, critical illness, cash policy, top up, family floter, cash policy and travel cover for individual customers.

  • What to do if a cashless hospital is not available at my location?

    You can choose a non-network hospital for the treatment and raise a reimbursement claim. However, you need to inform the insurance company within 24 hours of your admission in case of emergency and 3 days before in case of planned treatment.

Portability

  • What is portability feature all about in ManipalCigna?

    The same portability feature is applied to all insurance companies. With it, you are able to change your health insurance policy from an insurance company to ManipalCigna without losing the benefits you have accumulated.

  • Does ManipalCigna offer portability feature?

    Yes, ManipalCigna provides portability facility to its customers. With this option, you can switch to ManipalCigna Health Insurance policy.

  • When can I port my policy with ManipalCigna?

    You can be eligible for the portability feature only at the juncture of renewal of the policy. This means that your new insurance period will be with the new insurance company

  • When should I inform the company to port my Manipal Cigna Health Insurance policy?

    You should inform Manipal Cigna at least 45 days before the renewal date of the existing policy to port your health insurance policy.

Premium

  • How do I pay the premium of ManipalCigna health insurance?

    You can pay your premium through net banking, credit/debit card, UPI, cheque, or cash.

  • Can I calculate the premium of a particular health insurance policy of ManipalCigna?

    Yes, you can calculate the premium at the official website of the insurer or at www.insurancedekho.com.

  • Will I get payment acknowledgment from ManipalCigna after paying the premium?

    Yes. You will get the payment acknowledgment from the insurer at your registered email id. This acknowledgement serves as proof of the paid premium.

  • Can I get a duplicate copy of my premium receipt from ManipalCigna?

    Yes, you can get a duplicate copy of your premium receipt. For this, login to your online account to download the receipt or visit the ManipalCigna branch.

  • How to use Manipal Cigna Health Insurance premium calculator?

    To use the Manipal Cigna Health Insurance premium calculator visit insurancedekho.com and select 'Health' section. Later, fill in the details as required and you can see a list of plans as per your requirements.

  • What are the details required for using Manipal Cigna Health Insurance premium calculator?

    You can use Manipal Cigna Health Insurance premium calculator by entering your name, contact number, your city, time period to purchase the plan, members you wish to cover and their age.

  • What are the factors affecting Manipal Cigna Health Insurance premium amount?

    Manipal Cigna Health Insurance premium amount is affected by various factors such as your age, body mass index, medical conditions, number of individuals covered, type of plan and number of members covered.

  • How to compare health insurance premium via Manipal Cigna Health Insurance premium calculator?

    To compare different Manipal Cigna Health insurance plans you can take help of our premium calculator. The calculator assists you in comparison of various plans as per the coverage, restoration benefits, PED waiting period and co-payment clause.

  • What are the advantages of using Manipal Cigna Health Insurance premium calculator?

    Manipal Cigna health insurance helps you in comparison of different premium amounts, offers error-free calculations, lets you to customize your coverage and helps in instant calculation of the premium amount based on your requirements.

  • How to calculate premiums of health insurance plans for parents offered by ManipalCigna Health Insurance?

    To calculate premiums for health insurance plans for parents offered by ManipalCigna Health Insurance, you can use the free online insurance at InsuranceDekho, i.e. health insurance premium calculator. All you have to do to use the tool is enter a few details such as your age, gender, name, etc. and the most suitable health insurance plans will be displayed on your screen.

  • What are the benefits of the ManipalCigna Health Insurance premium calculator?

    ManipalCigna’s health insurance premium calculator allows you to calculate health insurance premium for the policy that you wish to purchase for yourself and/or your family members. The tool is easy to use and does not take much of your time. Knowing about the premium in advance helps you manage finances accordingly.

  • What are the factors that affect the health insurance premium of ManipalCigna Health Insurance plans?

    There are several factors that affect the health insurance premium of ManipalCigna Health Insurance plans. Some of them are age, pre-existing diseases, lifestyle, number of members to be covered under the policy, etc.

  • Do I have to pay GST on premiums paid for ManipalCigna Health Insurance plans?

    Yes. You are required to pay GST at the rate of 18% on premiums paid for ManipalCigna Health Insurance plans.

  • How to lower premiums for ManipalCigna Health Insurance plans?

    To lower premiums for ManipalCigna Health Insurance plans, you can follow some of the steps mentioned below:

    • Go for a family floater health insurance policy instead of individual policy as it will lower the premium
    • Purchase a top-up policy for extended coverage
    • Purchase health insurance policy at a young age
    • Choose deductibles and co-payment option.

Senior Citizen

  • Can I purchase ManipalCigna insurance for senior citizens online?

    Yes, you can buy ManipalCigna insurance for senior citizens online.

  • What are the features I need to check while buying senior citizen health insurance?

    When buying senior citizen health insurance, you should check aspects such as age factor, premiums, sub-limits, and co-payment.

  • What is the renewability age for purchasing senior citizen insurance at ManipalCigna?

    The upper limit to enroll for ManipalCigna is 65 years. Note that there is no age limit on renewal.

  • Does senior citizen insurance in ManipalCigna offer tax benefits?

    Yes, buying senior citizen insurance from ManipalCigna makes you eligible for tax deduction under Section 80D of the Income Tax Act, for an annual premium account not exceeding Rs.30,000 in a financial year.

  • Which is the best Manipal Cigna health insurance plan for people aged over 65 years?

    The optimum plan for people aged over 65 years is Manipal Cigna ProHealth Plan. This plan is available for a policy tenure of 1,2 or 3 years and has three variations namely ProHealth Premier, ProHealth Preferred, and ProHealth Plus.

  • Who should buy ManipalCigna senior citizen health insurance plan?

    Senior citizen health insurance by ManipalCigna is a must buy for senior citizens who want to attain financial security against expenses incurred during a medical emergency situation. ProHealth Policy by ManipalCigna is an ideal match as it comes with no maximum entry age.

  • What is the advantage of the ManipalCigna senior citizen health insurance plan?

    ProHealth Policy, ManipalCigna senior citizen health insurance features advantages including lifelong renewability, restoration of sum insured, free health checkup, cashless facility at 6,900+ network hospitals, discounts on long-term policy purchase, discount on covering more than 2 family members, no claim bonus up to 200% of sum insured, 15 days of free look period, availability of optional covers, and many others.

  • What does ManipalCigna senior citizen health insurance plan cover?

    ManipalCigna senior citizen health insurance policy inpatient treatment, pre & post hospitalization expenses, organ donor expenses, 500 specified daycare procedures, worldwide emergency cover, second medical opinion, preventive health benefits, unlimited restoration benefit, healthy reward points, AYUSH cover, value added cover for critical illness, and many other expenses.

  • Can I change the sum assured during ManipalCigna senior citizen health insurance tenure?

    No, you cannot! If you want to make any changes to your ManipalCigna senior citizen health insurance policy, policy renewal time is recommended for the same and not the policy period as the latter is not permitted by the insurer.

Top-up

  • What is a top-up of ManipalCigna all about?

    The top-up of ManipalCigna is a supplement to your existing health insurance policy. It helps you extend the sum insured of your existing health insurance if it (the basic sum insured) gets exhausted.

  • What are the key benefits of ManipalCigna top-up plan?

    ManipalCigna can provide you with multiple benefits such as coverage for room rent, inpatient treatment, organ donor, pre and post hospitalisatin, and critical illness. It also lets you enjoy free health check-up and boost cumulative bonus.

  • Does ManipalCigna have any super top-up plan?

    Yes. ManipalCigna offers a super top-up policy.

  • Can I buy the ManipalCigna super top-up plan if I do not have any base policy?

    No. You cannot buy a super top-up plan if you do not have any base health insurance policy.

  • What is the difference between a top-up plan and super top-up plan in ManipalCigna Health insurance?

    Both top-up as well as super top-up policies offer extra coverage to the insured and can be purchased along with base health insurance policy. But the difference between them is that a top-up policy covers you in case the medical expenses exceed the base sum insured limit in case of a single hospitalisation, whereas a super-top up policy comes into play when the medical expenses exceed the base sum insured taking into consideration multiple hospitalisations.

  • What is the difference between a rider and a top-up plan in ManipalCigna Health Insurance?

    A rider or an add-on benefit in ManipalCigna Health Insurance plans is an additional benefit that the insured can avail by opting the benefit voluntarily and paying extra health insurance premium for the same. On the other hand, a top-up policy is another policy altogether that the insured is required to buy along with a base plan for added coverage.

  • What are the advantages of top-up policies apart from increasing the coverage amount for the existing ManipalCigna Health Insurance policy?

    Apart from added coverage benefits, a health insurance policy offered by ManipalCigna Health Insurance offers several advantages such as tax benefits under Section 80D of the Income Tax Act, 1961, lifetime renewability benefits, free look period, and so on.

  • Why should I get a top-up plan in ManipalCigna Health Insurance?

    A top-up policy comes at an affordable premium yet keeps you covered at all times. Therefore, it is a better option to go for a top-up health insurance policy instead of a rider, to avail extra coverage without spending more.

  • Who should buy a top-up in ManipalCigna Health Insurance?

    You can opt for a top-up health insurance policy offered by ManipalCigna Health Insurance if you find the coverage benefits under your health insurance policy insufficient. A top-up policy is an affordable one and covers you against several healthcare expenses.

Woman

  • Can I buy a health cove at ManipalCigna for women?

    Yes, you can get health cover for women. Remember the benefits for women at ManipalCigna can include cover for maternity, medical expenses, delivery expenses, and termination of pregnancy in a legal way.

  • Does Cigna ManipalCigna expenses of a newborn baby under its women health plan?

    Yes ,ManipalCigna offers coverage for newborn baby expenses. But, the cover is up to the maternity expenses.

  • How long should a woman wait to get benefits of the plan in ManipalCigna?

    Usually, the most suitable plan for women at ManipalCigna is one that covers maternity. And for the maternity coverage, the waiting period is 4 years.

  • Is it possible to reduce the maternity waiting period?

    Yes, ManipalCigna provides women an option to reduce the maternity waiting period. For this, you need to pay one-time additional premium. This way, you can be able to reduce the waiting period for up to 24 months.

  • Who should buy a ManipalCigna woman health insurance plan?

    Women interested in securing their as well as the health of their family must buy ManipalCigna woman health insurance ProHealth Policy. Available for 1, 2 and 3 years, the policy provides financial security against medical expenses incurred during an unfortunate medical emergency situation.

  • Can I change the sum assured during ManipalCigna woman health insurance tenure?

    Making changes in the sum insured amount during the ManipalCigna woman health insurance policy period may not be possible for you as it is not allowed by the insurer. Therefore, it is advised to request the change at the time of policy renewal.

  • What is the advantage of the ManipalCigna woman health insurance plan?

    ManipalCigna woman health insurance ProHealth Policy has numerous benefits to offer to the policyholder. Policy renewability for lifetime, cashless facility at 6,900+ network hospitals, restoration of sum insured, no claim bonus up to 200% of sum insured, 15 days of free look period, free health checkup, discount on covering more than 2 family members, discounts on long-term policy purchase, availability of optional covers, and many other benefits.

  • What does ManipalCigna woman health insurance plan cover?

    ManipalCigna woman health insurance policy is the best plan to get covered for maternity expenses (normal as well as caesarean), newborn baby expenses, vaccination for newborn baby along with inpatient treatment, pre & post hospitalization expenses, worldwide emergency cover, 500 specified daycare procedures, AYUSH cover, organ donor expenses, second medical opinion and many other expenses.

  • Does ManipalCigna woman health insurance policy offer tax deductions?

    Yes, it does! Under ManipalCigna woman health insurance, a policyholder gets tax benefits as per Section 80D of the Income Tax Act, 1961 for the policy premium payment.

Tax Save
Save Tax upto ₹75000*
Under Section 80D

*Tax benefits are subject to changes in Income Tax Act.

ManipalCigna Health Insurance Top Up List

  • Family (1)
  • Individual (1)
  • Maternity (1)
  • Woman (1)
Name of PlanSum Insured
Super Top-Up Policy Min: 91 Days ; Max: No Max Limit3 Lakh - 30 Lakh Check Premium
Pro HealthMin: 91 Days; Max: No Limit2 Lakh Check Premium
Lifetime Health Insurance PolicyMin: 91 Days; Max: 65 years Check Premium

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  • Help received to locate the ne...

    Impressed by Manipal Cigna's wide network of hospitals. Smooth claim settlement and good value for money. InsuranceDekho helped me locate the network hospital under Manipal Cigna’s network when I needed a hospital urgently. Thank you InsuarnceDekho for helping me in my times of need.

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    ManipalCigna
    By Lakshay Chauhan
    On: May 28, 2024
  • InsuranceDekho helped clear my...

    InsuranceDekho convinced me to purchase health insurance online even though I was hesitant. Their portal made the entire process easier, and it was simple for me to compare various plans. I'm sure now that I made the best decision for my family and myself by buying the ManipalCigna health insurance.

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    ManipalCigna
    By Kunal Yadav
    On: May 28, 2024
  • Easy to Understand the Policy

    The InsuranceDekho website is quite easy to understand every process and feature. In no time I was able to buy the ManipalCigna Health Insurance plan, even the customer care team of Insurancedekho was helping me throughout the buying process. Thank You!

    S
    ManipalCigna
    By Sajid Khan
    On: Mar 05, 2024
  • Compare Plans Easily

    My purchase of the Manipal Health Insurance was smoother and more convenient. It was so easy to buy insurance online through Insurancedekho’s website. Moreover, I compared the health insurance policies through the online platform with ease. Happy to get secured with the best health plan. Thankyou InsuranceDekho.

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    ManipalCigna
    By Shikha Sharma
    On: Feb 07, 2024
  • Online Premium Calculator

    The online premium calculator available on InsuranceDekho helped me to find out the premiums of different health insurance plans. When I found that the premium of the ManipalCigna Health Insurance plan matched my budget, I spent no further time buying it.

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    ManipalCigna
    By Prince Singh
    On: Dec 11, 2023

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