ManipalCigna Health Insurance Customer Care

Customer Service is very crucial in the Insurance sector where policyholders are dependent on their insurers for medical emergency coverage. Customers expect fast and accurate help during their health emergencies and providing that help on time shows the insurer's commitment towards the customers. ManipalCigna provides various ways to connect with their customer solutions team like, text messages, calls, or emails. InsuranceDekho also plays a vital role by guiding the customers to the right path with the queries they face.

ManipalCigna Health Insurance Customer Care Details

To reach the customer care of ManipalCigna health insurance refer to the details given below:-

Services Offered by ManipalCigna Health Insurance Customer Support

The services offered by ManipalCigna are as follows:-

• Understand the policy:- Customer care helps you understand your policy and what your benefits and exclusions will be.
• Renewing the current policy:- All queries related to the renewal of the current policy are also solved by customer care.
• Claim:- ManipalCigna’s customer care provides help with filing and tracking the claim status. The process of claim tracking can also be verified by the customer care team.
• Changes in the policy details:- Any personal detail changes like the name of the nominee, address, email ID, etc. can also be rectified by customer care.
• Health Check-ups:- Booking, rescheduling, or canceling your annual health check-ups can be done through the customer care of ManipalCigna.
• Network locating:- Locating the nearest branch or office of ManipalCigna can be confirmed by customer care.
• Request tracking:- Any request made by the customer can be tracked with the help of the customer care of ManipalCigna.

Online Support Channels Offered by ManipalCigna Health Insurance

• Mobile App:- By downloading the myManipalCigna App from the Play Store a customer has access to their details personal and policy-related.
• Toll-Free Number:- A toll-free number to get clarification on your queries is provided by ManipalCigna, 18001026642
• Callers from Outside India:- Customers from outside India can also get assistance from customer care on +91 2249854100
• Expert Assist:- A pop-up assistance is provided on the official ManipalCigna website for faster services by customer care.

Offline Support From ManipalCigna- Major Cities and Branches

To visit the offices of ManipalCigna near you, refer to the addresses given below:-

Customer Support from InsuranceDekho

InsuranceDekho also helps customers with any queries they might have with either their policy or insurer. For any assistance from InsuranecDekho you can refer to the following details:-

Tips for Effective Communication with Customer Care

Following these few tips while contacting the insurer or customer care will make the conversation clear and fast:-

• Policy Details:- Keep all your policy-related details ready on hand.
• Personal Details:- Having all your details such as PAN number, Aadhaar number, etc ready also helps move the process faster.
• Explaining queries:- Being precise and clear about your queries will help the advisor understand the problems easily and this will help them move forward with your query.
• Records of Communications:- Keeping all the records of communication with the customer care operator handy is also essential in certain matters. Records like emails, call records, etc.

ManipalCigna Grievance Redressal Contact Information

To get your concerns or problems handled on an urgent basis you can contact ManipalCigna through the following options:-

• Email:- headcustomercare@manipalcigna.com
  (For Senior Citizens):- Seniorcitizensupport@ManipalCigna.com
• Contact Number:- 18001024462
• Mail Address:- Grievance Management Cell 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai – 400 063.

Grievance Redressal Contact Information For InsuranceDekho

InsuranceDekho also provides customer help on an urgent basis in the following ways:-

• Email:- support@insurancedekho.com
• Contact Number:- 7551196989
• Mail Address:- Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.