Magma HDI Health Insurance FAQs

Magma HDI Health Insurance

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Highlights

4,100+ Network Hospitals

4,477 Policies Issued

90% Incurred Claim Ratio

Lifelong Renewability

91.85% Claim Settlement Ratio

100% In-House Claim Settlement

Coronavirus (COVID-19) Cover

Claim Settlement

  • What is the claim settlement ratio of Magma HDI General Insurance Company?

    The Claim Settlement Ratio of Magma HDI General Insurance Company is 91.85%.

  • What are the documents required for the settlement of the claim?

    The documents required to be submitted for settlement of the claim are :

    • Duly filled claim form 
    • Certificate from the physician
    • Medicine prescriptions
    • Medical bills
    • Diagnosis reports such as x-ray scan, ECG, etc.
    • Details of the discharge 
    • Final receipts from the hospital

  • Where can I contact for claim settlement services from Magma HDI?

    You can intimate your claims at toll-free number 18002663202. Also, you can e-mail the claim details at customercare@magma-hdi.co.in.

  • Do I need to spend at least 24 hours in the hospital to get a claim?

    Yes, every insured needs to be admitted for at least 24 hours in the hospital to get a claim. In the case of daycare procedures only, the duration can be less than 24 hours.

  • What is the procedure to avail the cashless facility in Magma HDI network hospital?

    The policyholders can avail the cashless facility at our network hospital or can ask for claim as reimbursement. With Magma HDI, claims are now easy to access. You just need to download "Magma HDI" mobile app or visit the website "www.magma-hdi.co.in" to avail any of the following: 

    • Intimate and track claims 
    • Avail wellness services 
    • Download forms 
    • Search hospital for cashless facility 
    • Access your policy features and health card and more

Critical Illness

  • Is there any policy available to cover the expenses of critical illness under Magma HDI?

    Yes, OneHealth Policy of Magma HDI provides cover for the critical illness treatment.

  • Who can opt for the critical illness policy under Magma HDI?

    Under OneHealth policy of Magma HDI, the critical illness cover is provided as an optional benefit. Anyone who is aged between 18 years to 65 years can apply for this policy and opt for this benefit. 

  • What are the names of the variant under OneHealth policy, which offers cover for critical illness?

    There are four variants available under OneHealth Policy namely - Support, Support Plus, Shield and Premium, which offers cover for critical illness.

  • How the amount is offered by the insurer under the critical illness plan?

    The amount is provided in lump sum, which depends on the amount of the sum insured.

  • How much cover for critical illnesses are provided under each variant of OneHealth Policy?

    Different variants of OneHealth Policy offer different coverage for critical illnesses, which are as follows:

    Variant 1 & 2: Support and Support Plus: Equal to sum insured

    Variant 3: Shield: Equal to sum insured or Rs. 10 Lakh, whichever is lower and

    Variant 4: Premier: Rs. 10 Lakh

Family Floater

  • Can I purchase a family floater health insurance plan for my 5-year-old daughter?

    No, Magma HDI holds no separate individual plan for kids. But, your 5-year-old daughter can get covered either with you or your wife in either individual or floater plans. 

  • Does Magma HDI offer insurance plans for individuals or for the families?

    Magma HDI provides the health insurance plans for individuals and families both. The same plan can be purchased on an individual or family floater basis with the change in the sum insured and premium amount.

  • How many people can get coverage under the family floater health insurance policy?

    When it comes to an individual plan, it covers a single person only. But, under the family floater plan, it covers maximum up to 4 adults and up to 3 children.

Feature

  • Does any bariatric surgery cover is offered to the policyholders by Magma HDI?

    Yes, the coverage for bariatric surgery is provided up to Rs. 1 Lakh.

  • What are the major benefits available under the Magma HDI health insurance plan?

    The major benefits offered by the plan comprises of AYUSH cover, OPD cover, maternity cover, IVF treatment cover, daycare treatment, and so on.

  • Do Magma HDI offer pre and post-hospitalisation insurance cover for its customers?

    Yes, Magma HDI offers the cover for pre-hospitalisation & post-hospitalisation medical costs for 30 and 60 days for Support and Support Plus variant, while for 60 and 90 days for Shield and Premier variant.

  • Are daycare treatments covered under any plan of Magma HDI?

    Yes, the insurer offers the coverage for daycare treatments up to the amount of sum insured.

  • Does Magma HDI provide the coverage for AYUSH treatment?

    Yes, Magma HDI offers the AYUSH treatment cover. The limit of coverage depend on the chosen variant. As per the Support variant, the expenses of the AYUSH treatment are covered up to 10% of the sum insured. Under the Support Plus variant, the costs of the AYUSH treatment are covered up to 50% of the sum insured. While under the Shield and Premium variants of the plan, the coverage is provided up to the sum insured amount.

General Information

  • What is the customer care number of Magma HDI General Insurance Firm?

    The customer care number of Magma HDI General Insurance Firm is 1800-266-3202. 

  • At what time I can call the customer care team of Magma HDI General Insurance Firm?

    The customer care service of Magma HDI General Insurance Firm is available 24*7. So, customers can call anytime.

  • How many hospitals are there in the network of Magma HDI?

    The Magma HDI General Insurance company have 4,100+ network hospitals.

  • Does Magma HDI offer insurance plans for individuals or for the families?

    Magma HDI provides the health insurance plans for individuals and families both. The same plan can be purchased on an individual or family floater basis with the change in the sum insured and premium amount.

  • Does Magma HDI General Insurance Company provide any coverage for an accident?

    Yes, under OneHealth policy of Magma HDI, the personal accident cover is provided as an optional benefit. Also, the insurer has one more dedicated plan offered to its customers, known as Individual Personal Accident, to cover the treatment for injury due to accidents.

Help to Buy

  • Do I need to go through medical tests to buy a health plan from Magma HDI General Insurance Co. Ltd.?

    Sometimes it is necessary and sometimes not. Actually, it varies from plan to plan where customers are required to submit their medical reports to get their health condition analysed. However, in case, if the request for a health plan is accepted, the applicant can get his or her 100% check-up cost reimbursed.

  • I want to buy a Magma HDI plan. From where I can purchase it?

    To buy a health insurance plan from Magma HDI General Insurance, proposers can either visit Magma HDI’s official website, i.e.  www.magmahdi.com or can purchase it from a reliable name in the health insurance sector, i.e. insurancedekho.com. 

  • What is the customer care number of Magma HDI Health Insurance?

    The toll-free number of Magma HDI Health Insurance is 1800 266 3202.

Individual

  • What is the age limit for the coverage of any individual under any Magma HDI plan?

    Any individual person between the age group of 18-65 years is eligible to get the coverage under Magma HDI. Besides, if either parent is covered, the dependent kids above the age of 5 years are also eligible to get the coverage under the individual policy.

  • Does Magma HDI offer insurance plans for individuals or for the families?

    Magma HDI provides the health insurance plans for individuals and families both. The same plan can be purchased on an individual or family floater basis with the change in the sum insured and premium amount.

  • Under the individual plan of Magma HDI, what is the range of sum insured?

    A wide range of sum insured is offered under the Magma HDI individual policy that ranges between Rs. 2 Lakh and Rs. 50 Lakh under different variants.

  • Is there any discount offered if I purchase a plan from Magma HDI health insurance for different tenures?

    Yes, Magma HDI insurance company provides a discount of 10% on purchasing the plan for a tenure of 2 years and 12.5% on buying the plan for 3 years.

Kids

  • What is the eligibility criteria to get the kids covered under the plans of Magma HDI?

    The kids are not allowed to get covered alone under any health insurance plan. For their coverage, either of their parents needs to be covered under a policy. However, the children from the age of 5 years are allowed to be covered under individual plans, and kids from the age of 91 days are eligible to be covered under family floater plans. 

  • I have an 11-year-old son. Can he get the coverage under an individual plan of Magma HDI?

    Yes, any kid who is 5 or above is eligible to get the coverage under the individual plan by Magma HDI.

  • What are the features provided by the Magma HDI that gives coverage to kids?

    The benefits offered under the Magma HDI health insurance plan for children comprises of pre & post hospitalisation, in-patient care, daycare procedures, vaccination charges, AYUSH treatment, domiciliary hospitalisation, free health check-up and so on.

Maternity

  • Do women members get the maternity coverage under the plans of Magma HDI?

    Yes, women are offered with the maternity cover option for up to Rs. 1 Lakh.

  • Is coverage for vaccinations also provided with the maternity benefits under the health insurance plan of Magma HDI?

    Yes, coverage for vaccinations is available with the maternity option under the Premium variant of OneHealth Insurance plan of Magma HDI. The cover for vaccinations is up to Rs. 10,000, which is included within limit defined for New Born Baby Cover.

  • What is the waiting period to avail the maternity benefits?

    A waiting period of 4 years is applicable to avail the maternity benefits under the Magma HDI.

Parents

  • Under which plans of Magma HDI, parents can get coverage for their children?

    The Magma HDI allows the parents to get their children covered under two plans provided by Magma HDI such as Individual Personal Accident Policy and OneHealth Insurance Policy.

  • Does Magma HDI provide a lifelong renewability option for parents?

    Yes, Magma HDI offers the feature of lifelong renewability under the health insurance plans which allows the parents to get covered.

  • What is the maximum entry age for parents in the plan offered by Magma HDI?

    The maximum entry age for parents differs from policy to policy. But, Magma HDI does offer plans with the maximum entry age of 65 years.

Plan Coverage

  • Does any plan of Magma HDI offer outpatient cover?

    Yes, the outpatient cover is offered by the OneHealth Plan of Magma HDI under its Premium variant.

  • Can I expect the coverage of air ambulance under any plan of Magma HDI?

    Yes, Magma HDI offers the coverage for air ambulance under the Premium variant of OneHealth Insurance Plan. 

  • Are the expenses related to in-patient care get covered under the health insurance plans by Magma HDI?

    Yes, the charges for in-patient care under the health insurance plan by Magma HDI are covered.

Portability

  • Does Magma HDI provide the feature of portability to its customers?

    Yes, Magma HDI provides the portability option to its policyholders, which allow the policyholders to switch from a similar plan of other health insurers to a plan of Magma HDI.

  • During the portability option, does Magma HDI follow any specific guideline?

    Yes, Magma HDI complies with the IRDA guidelines for implementing the portability feature. 

  • When can someone choose the option of portability?

    Anyone possessing a health policy can utilize the feature of portability only during the renewal time.

Premium

  • Up to how much premium the tax benefits can be availed under the plans of Magma HDI?

    When it comes to gain the tax benefit under Magma HDI, you can avail the benefit up to Rs. 25,000 as per the section 80D of the Income Tax Act 1961.

  • What are the elements that influence the value of the premium of Magma HDI health policies?

    Following are the basic factors that are used to compute and influence the premium amount of Magma HDI:

    • Policy term
    • Sum insured
    • Age of insured
    • Gender
    • Number of members
    • Medical history

  • Does Magma HDI offer a discount on the amount of premium to its policyholders?

    Yes, Magma HDI health insurance firm provides the discounts for opting multi-year policies. A 10% discount is given for choosing a 2-year tenure policy, while 12.5% discount is allowed for selecting a 3-year tenure plan.

  • Is there any premium rewards offered to the customers under Magma HDI plans?

    Yes, the policyholders can earn fitness reward points maximum up to 10% of premium by participating in Fitness Rewards and Wellness Services.

  • What is the lowest premium amount for plans offered by Magma HDI?

    The premium for Magma HDI health plans starts at Rs. 3,998*  per annum. *The premium is subject to change.

Senior Citizen

  • Can senior citizens get the coverage under any plan of Magma HDI?

    Yes, senior citizens can be covered under the health insurance plan of Magma HDI as it gives the coverage up to 65 years of age.

  • Name the plan of Magma HDI that covers senior citizens under it?

    Magma HDI covers the people above the age of 60, i.e., senior citizens under its plan called OneHealth Insurance Policy.

  • Does Magma HDI offer the lifelong renewability for senior citizens under its plan?

    Yes, the Magma HDI offers the lifelong renewability for senior citizens under OneHealth Insurance Policy.

Tax Benefit

  • Can I gain any tax benefit with the health insurance policies of Magma HDI?

    Yes, the policyholders can save their taxes on the amount of premium paid for the policy as per Section 80D of IT Act.

  • How should I make the payment to get the tax benefit on the premium of Magma HDI health insurance plan?

    Payment of premium can be made by any mode other than cash to get the eligibility for tax benefit as per the section 80D of the Income Tax Act 1961.

  • Can I know the highest limit of tax benefit up to which the premium of Magma HDI plans gets non-taxable?

    When an individual of below 60 years purchases a plan of Magma HDI, he or she can avail the tax benefit of maximum up to the premium of Rs. 25,000. But, if the same policyholder buys a health insurance plan for a  senior citizen, who is above 60 years of age, the tax benefit reaches to the premium to Rs 30,000. On the other hand, if a senior citizen purchases the policy of Magma HDI for himself, he can gain the tax benefit for up to Rs. 50,000 premium amount as per the section 80D of the Income Tax act.

Top-up

  • Can I convert the health insurance plan of Magma HDI into a top-up policy?

    The Magma HDI doesn’t offer any separate top-up policy, but you can convert the OneHealth Insurance Policy into a top-up policy by opting aggregate deductible optional cover and by paying the applicable discounted premium. The claim in a policy year becomes payable by the Magma HDI only after the deductible limit is crossed.

  • What are the deductible options offered under the top-up plan of Magma HDI?

    The deductible options available under the top-up policy of Magma HDI are:

    • Support Plan - Rs. 1, 2, 3 Lakh
    • Support Plus Plan - Rs. 1, 2, 3 Lakh
    • Shield Plan - Rs. 2, 3, 4, 5 Lakh
    • Premium Plan - Rs. 3, 4, 5 Lakh

Woman

  • Do women members get the maternity coverage under the plans of Magma HDI?

    Yes, women are offered with the maternity cover option for up to Rs. 1 Lakh.

  • Are women policyholders allowed to buy Magma HDI’s health insurance policies?

    Yes, the women policyholders can buy the plans of  Magma HDI.

  • Does Magma HDI offer its women customers with the coverage of newborn baby cover? 

    Yes, Magma HDI provides the newborn baby coverage in addition to maternity benefits up to Rs. 50,000.

Magma HDI Health Insurance Plan List

Name of PlanSum Insured
OneHealth Insurance PolicyMin: 91 Days; Max: 65 Years2 Lakh Get Quotes Now
Arogya Sanjeevani PolicyMin: 3 months; Max: 65 years1 Lakh - 5 Lakh Get Quotes Now
Corona Kavach PolicyMin: 1 day; Max: 65 years50,000 - 5 lakh Get Quotes Now

Claim Process at Magma HDI Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

Magma HDI Health Insurance User Reviews

  • Great services offered by Insurance Dekho

    As happy as I am with my Magma HDI Arogya Sanjeevani Policy, equally happy I am with the services offered by Insurance Dekho. The team helped me under...

    Read More
    S
    Sahil Wadhwa
    On: Jun 17, 2020 | Views
  • No paperwork

    I purchased Arogya Sanjeevani Policy of Magma HDI from InsuranceDekho and I must say that their team is the best. This is the first time I purchased h...

    Read More
    R
    Renu Munjal
    On: Jun 16, 2020 | Views
  • Easy digital process

    Earlier I used to rely on insurance agents for my health insurance related needs. But it was the first time that I chose an online platform InsuranceD...

    Read More
    B
    Balram Choudhary
    On: Jun 15, 2020 | Views
  • More than 4,000 network hospitals

    I purchased Magma HDI’s Arogya Sanjeevani Policy because it had a good number of network hospitals near my locality. Also, there were many benef...

    Read More
    A
    Amit Balraj
    On: Jun 14, 2020 | Views
  • Excellent services at InsuranceDekho

    I was new to the concept of buying health insurance online and didn’t know much about it until I called on the toll free number and talked to th...

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    J
    Jiya Sahu
    On: Jun 13, 2020 | Views
  • Complete coverage

    My Magma HDI One Health Insurance provides me and my family complete coverage against basic healthcare expenses. I will recommend this plan to friends...

    Read More
    T
    Tanu Raghavan
    On: Jun 04, 2020 | Views
  • Claim was very easy

    I recently made a claim under my Magma HDI OneHealth Insurance Policy. And the process was very easy. I thank the team at InsuranceDekho who helped me...

    Read More
    K
    Kajal Aggarwal
    On: Jun 02, 2020 | Views
  • Good job team...

    Magma HDI offers the best plans and so I chose to buy OneHealth Insurance Policy at low premiums. The team at InsuranceDekho helped me understand the ...

    Read More
    V
    Vishal Kaushik
    On: May 30, 2020 | Views
  • Covers Amazing Benefits

    I am using health insurance by InsuranceDekho from Magma HDI. This is an Individual policy which covers Tax benefits, Cashless Benefit, Medical Expens...

    Read More
    P
    Pallavi Kumari
    On: May 28, 2020 | Views
  • Secured payment gateway.

    It was the first time I paid online to purchase a health insurance policy. Earlier I was unsure to make payment online but now I trust InsuranceDekho ...

    Read More
    A
    Aishwarya Kapoor
    On: May 26, 2020 | Views

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