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Digit Health Insurance FAQs

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Highlights
Claim SettlementDedicated Team
Claim Settlement Ratio63.56%
COVID-19 CoverAvailable
Free Health CheckupAvailable
Network Hospitals5,900+
Policies Sold865
RenewabilityLifelong
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Claim Settlement

  • How many claims can I make in a year?

    As a customer of Go Digit, you’re free to make as many claims as you want in a policy year provided that the total amount of different claims should not exceed the total sum insured amount of the plan.

  • Within how much time I need to inform the insurer about my hospitalisation?

    Emergency hospitalisation should be intimated within 24 hours, and for planned hospitalisation, you should intimate within 72 hours before admission.

  • What is the minimum duration of hospitalisation required to seek a claim?

    Policyholders should stay hospitalised for at least 24 hours in the hospital to get eligible for a claim. When it comes to daycare procedures, the hospitalisation period could be lesser than 24 hours.

  • What are the documents I must have to get the claims settled?

    The necessary documents that you need to have to seek a claim for your medical expenses are as follows:

    • Duly filled claim form
    • Certificate from the doctor
    • Medicine prescriptions and bills
    • Diagnosis reports like CBC, ECG etc.
    • Discharge details and reports
    • Final receipts from the hospital

  • Where to contact for claim related assistance about Go Digit plan?

    If you require any assistance related to claim, you can call Go Digit at 24x7 customer helpline number 1800-103-4448 or 1800-258-5956 or e-mail at hello@godigit.com. You can even call InsuranceDekho at toll-free number 7551-196-989 for all claim-related assistance.

Critical Illness

  • When can I get the claim for critical illnesses under the plan of Go Digit?

    If you get diagnosed with any of the listed critical illnesses in the plan or undergoing covered surgical procedures as specified in the policy, you can get claim provided that:

    A) You are diagnosed with a critical illness or gone through the covered surgical procedure for the first time in your life
    B) You are diagnosed from a critical Illness post initial waiting period, as mentioned in the policy from the date of inception of the first policy with the insurer
    C) You survive for a minimum period of at least 30 days from the date of diagnosis of such critical illness unless this condition is specifically waived by us
    D) The critical illness or the surgical procedure claim is not a consequence of or arising out of any pre-existing condition/disease
    E) Once a claim has been paid under critical illness and/or surgical procedure then cover under this section shall cease, and no further payment will be made for any consequent disease or any dependent disease

  • Does Go Digit provide coverage for critical illnesses?

    Yes, Go Digit provides coverage for critical illnesses under his Digit Health Plus Policy. For details, refer to the policy wording or dial our helpline number 7551-196-989.

  • How many critical illnesses are covered under Go Digit Health Insurance?

    There are 20 critical illnesses of 5 different categories, which are covered under the Go Digit Health Insurance plans.

  • What is the minimum sum insured amount offered for the coverage of critical illness treatment?

    The sum insured amount provided for the coverage of critical illness treatment starts from Rs. 2 lakh.

Family

  • Which family members can get covered under Go Digit?

    Under the policy of Go Digit, you can cover yourself, your spouse, dependent children and parents.

  • What is the age limit of family members who can get cover under the Go Digit plan?

    The family members between the age group of 1 year and 60 years are allowed to be covered under the policy of Go Digit.

  • Is organ donor coverage involve in the family floater plan of Go Digit?

    Yes, Go Digit provides the organ donor coverage under its plan. The coverage is applicable to all the insured family members.

Feature

  • Is medical health check-up free at Go Digit General Insurance Company?

    Yes, medical health check-up is provided if you renew the policy with the insurer without a break. Go Digit Health Insurance pays the costs of health check-up up to the specified sum insured mentioned in your policy document.

  • Is there outpatient (OPD) benefit under the policy of Go Digit General Insurance Company?

    Yes, the Go Digit General Insurance Company covers expenses like health check-ups, doctor’s consultation fees, pharmacy bills, diagnostic tests, dental treatment, etc. even when you are not hospitalised.

  • Are the expenses incurred in AYUSH treatment covered under the health insurance policy of Go Digit?

    Yes, the expenses incurred in AYUSH treatment are covered under the health insurance policy of Go Digit?

General Information

  • Why should I buy a health insurance policy from Go Digit General Insurance Company?

    Go Digit General Insurance Policy is an ideal choice for both, individuals and families who want to make an investment in health insurance without breaking their bank. Trusted by 30 lakh Indians, the health insurance policies of Go Digit come with customer-friendly operations, super-fast claim process, killer prices, and extensive coverage benefits including critical illness cover and maternity benefit. The best thing is that everything is available online. You don’t need to visit any of its offices to submit documents or to understand the policy terms and conditions.

  • What is the toll-free number of Go Digit General Insurance Company?

    The toll-free number of Go Digit General Insurance Company is 1800-258-5956.

  • Can Go Digit cancel my health insurance policy?

    Yes, the policy may be cancelled by Go DIgit on the grounds of misrepresentation, fraud or non-disclosure of material facts by sending you 15 days notice by recorded delivery at last known address/e-mail ID without refund of premium.

Help to Buy

  • How to buy and apply for a Go Digit health insurance policy?

    You can buy and apply for any Go Digit General Insurance Policy online from its official website or through an online broker like InsuranceDekho.

  • Why should I buy a health insurance policy from Go Digit General Insurance Company?

    Go Digit General Insurance Policy is an ideal choice for both, individuals and families who want to make an investment in health insurance without breaking their bank. Trusted by 30 lakh Indians, the health insurance policies of Go Digit come with customer-friendly operations, super-fast claim process, killer prices, and extensive coverage benefits including critical illness cover and maternity benefit. The best thing is that everything is available online. You don’t need to visit any of its offices to submit documents or to understand the policy terms and conditions.

  • How many network hospitals are covered under Go Digit?

    There are more than 6,000 network hospitals, which are covered under Go Digit.

Individual

  • What is the sum insured amount that Go Digit offers to its individual plans?

    Go Digit offers the sum insured amount for individuals starting from Rs. 2 lakh.

  • Can I avail any tax benefit on buying an individual health plan by Go Digit?

    Yes, you can get tax benefits on the premium amount of individual health insurance policy by Go Digit General Health Insurance Plan under the Income Tax Act 1961.

  • Does Go Digit provide a long hospitalisation cash benefit to individual policyholders?

    Yes, if an individual is hospitalised for a minimum number of consecutive days mentioned in the policy, the insurer will be offering him or her with a lump sum amount as specified in the plan.

Kids

  • Does Go Digit General Insurance Firm offer any specific plan for kids?

    No, Go Digit General Insurance Firm does not provide any specific health insurance plan for children. But, kids can be covered under other plans of GoDigit with their parents.

  • What is the entry age for kids to be covered under the Go Digit plan?

    The entry age for kids under the Go Digit insurance policy starts from 1 year.

  • Are kids provided with the coverage for AYUSH procedures under Go Digit health plan?

    Yes, kids are given the coverage for AYUSH procedures and treatments under Go Digit health plan.

Maternity

  • Does Go Digit provide maternity coverage?

    Yes, Go Digit policies offer maternity benefits. The insurer pays the maternity expenses incurred towards the delivery of a baby and treatment related to any complication of pregnancy.

  • Is there any waiting period I need to spend to avail the maternity benefits under Go Digit health plan?

    Yes, you need to go through a waiting period to avail the maternity benefits under the Go Digit health plan.

  • From what period the waiting period is applied for the maternity benefit?

    The waiting period for maternity benefit is applied from the date of inception of the first policy with us, provided that the policy has been renewed continuously with Go Digit without a break.

Parents

  • What is the maximum age of entry for parents under the plan of Go Digit?

    The parents up to the age of 60 years are eligible to be covered under the Digit Health Plus Policy of Go Digit.

  • Will my parents get the coverage for dental treatment under Go Digit plan?

    Yes, Go Digit will be paying for the medical expenses incurred in respect of any necessary dental treatment from a dentist provided the dental treatment is required as a result of an accident that results in an admissible in-patient hospitalisation.

  • Does Go Digit plan offer lifelong renewability option for parents?

    Yes, the plan shall ordinarily be renewable for a lifetime for your parents, except on the grounds of fraud, moral hazard or misrepresentation or non-cooperation on your end and provided that the policy is not withdrawn.

Plan Coverage

  • What are the coverage benefits under the Go Digit health insurance policy?

    The health insurance policies of Go Digit come with a lot of coverage benefits, such as pre-hospitalisation and post-hospitalisation, inpatient treatment, organ donor transplant, road and air ambulance, dental treatment, accommodation or room rent, ICU charges, daycare procedures, second medical opinion, and much more.

  • Are the expenses incurred in AYUSH treatment covered under the health insurance policy of Go Digit?

    Yes, the expenses incurred in AYUSH treatment are covered under the health insurance policy of Go Digit?

  • Does Go Digit offer the coverage for outpatient benefit expenses?

    Yes, the Go Digit health plan provides the cover related to outpatient benefit. Under this coverage, expenses like doctor’s fees, medical bills, diagnostic tests, health check-ups, etc. are all covered without getting hospitalised.

Portability

  • Is there any option of portability available under the plan of Go Digit?

    Yes, portability option is present under the Go Digit plan with the help of which you can switch from your health insurance policy of any insurer to an individual health insurance policy or a family floater policy offered by Go Digit General Insurance Company.

  • Within what period I should apply to port my health insurance plan into a plan of Go Digit?

    To avail the portability option, you should apply within 45 days before, but not earlier than 60 days from the expiry of the insurance policy.

  • Do I lose my accrued benefits at the time of porting?

    No, you do not lose accrued benefits of the earlier policy at the time of porting your policy.

Premium

  • What is the minimum premium amount of Go Digit General Insurance Plan?

    The starting premium amount of Go Digit General Insurance Plan is Rs. 4,814* per year. *The premium amount changes from time-to-time.

  • Which elements determine the premium value of Go Digit General Insurance Plan?

    Factors that determine the premium value of Go Digit General Insurance Plan are:

    a) Policy term
    b) Sum insured
    c) Gender
    d) Medical history
    e) Number of members
    f) Age of insured

  • Is there any discount on premium offered by the Go Digit General Insurance to its policyholders?

    Yes, Go Digit General Insurance offers No-Claim Discount to its policyholders. Under this feature, if policyholders doesn’t make any claims under sections like accidental hospitalisation cover, accidental and illness hospitalisation cover, critical illness hospitalisation cover, cancer hospitalisation cover etc., in the expiring policy period, they would be eligible for a 5% No-Claim Discount in the premium against these sections at the time of renewal.

  • How can I make the payment of the premium for the plan of Go Digit General Insurance?

    There are many modes of payment that you can opt for paying the premium of Go Digit General Insurance plan, which includes cash, cheque, credit or debit cards or through digital payment gateways.

  • Can I get payment acknowledgement for paying the premium of Go Digit Insurance plan?

    Yes, you can get the payment acknowledgement from Go Digit General Insurance at your registered email id. This serves as a proof of the premium paid.

Senior Citizen

  • What is the name of the insurance plan under Go Digit General Insurance that offers coverage to senior citizens?

    Digit Health Plus Policy is the name of the insurance plan under Go Digit General Insurance, which offers the coverage to senior citizens.

  • What is the sum insured amount for senior citizens under Go Digit General Insurance Plan?

    Minimum sum insured that can be selected by the senior citizens starts from Rs. 2 lakh.

  • Till what limit of premium senior citizens can gain the tax benefit? 

    Rs. 50,000 is the highest premium amount up to which senior citizens are waived off from tax.

Tax Benefit

  • Till what limit of premium senior citizens can gain the tax benefit? 

    Rs. 50,000 is the highest premium amount up to which senior citizens are waived off from tax.

  • How should I pay the premium to achieve the tax benefit on the premium of Go Digit insurance plans?

    Policyholders are required to pay their premium through any payment method except cash to avail the tax benefit on the premium of Go Digit health insurance policy.

  • What is the premium amount limit on which the tax benefit can be availed by an individual under Go Digit Health Insurance Plans?

    The tax benefit can be availed up to the limit of Rs. 25,000, if a proposer with less than 60 years of age purchases a policy for himself. Whereas, if a proposer with less than 60 years of age buys a health insurance policy for a senior citizen then the tax benefit can be availed till the premium amount of Rs. 30,000.

Woman

  • Does Go Digit provide maternity coverage?

    Yes, Go Digit policies offer maternity benefits. The insurer pays the maternity expenses incurred towards the delivery of a baby and treatment related to any complication of pregnancy.

  • What should be the age of women to get covered under the health policy of Go Digit General Insurance?

    Women members between the age group of 1 year and 60 years can get coverage under the Go Digit health insurance policy.

  • Does Go Digit health insurance plan offer newborn baby cover to women policyholders?

    Yes, women members are provided with the feature of newborn baby benefit within the limit of the sum insured amount.

Digit Health Insurance Plan List

Name of PlanSum Insured
Digit Health Plus PolicyMin: 1 Year; Max: 60 Years2 Lakh Get Quotes Now
Arogya Sanjeevani PolicyMin: 3 months; Max: 65 years1 Lakh - 5 Lakh Get Quotes Now
Corona Kavach PolicyMin: 1 day; Max: 65 years50,000 - 5 lakh Get Quotes Now
Corona Rakshak PolicyMin: 18 Years; Max; 65 Years50,000 - 2.5 lakh Get Quotes Now
Health Care Plus PolicyMin: 18 years; Max: 65 years10 Thousand - 3 Crore Get Quotes Now
Total Protect PolicyMin: 18 years; Max: 85 years1 Thousand - 20 Crore Get Quotes Now
Complete Care PolicyMin: 1 year; Max: 60 years Get Quotes Now

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Digit Health Insurance Contact Details

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Claim Process at Digit Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 72 hours prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 72 hours prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

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*Standard T&C Apply. All savings/offers are provided by the Insurers, which are subject to modification .For more details on risk factors, terms and conditions, please read the sales brochure of respective insurers carefully before concluding a sale. Tax benefits are subject to changes in applicable tax laws. Girnar Insurance Brokers Private Limited, (CIN: U66010RJ2016PTC054811, Regd .Off: Girnar 21, Govind Marg, Moti Doongari Road, Dharam Singh Circle, Jaipur, Rajasthan- 302004; Corp. Off: 11th Floor, Tower B, Emaar Digital Greens, Golf Course Extension Road, Sector-61, Gurugram-122102, Haryana. IRDAI License no 588. Direct Broker (Life & General) valid till 19th March 2023. Email - support@insurancedekho.com ; Helpline number: 7551196989.
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