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ManipalCigna Health Insurance Policy Download

A joint venture between Manipal Group, India, and Cigna Corporation, USA, ManipalCigna Health Insurance Company Limited was launched in the year 2014. With a claim settlement ratio (CSR) of 93%, the company has served over 18 million customers. [1] Explore this page to get the details on how to download your policy, access health insurance documents, and any additional queries you may have regarding the policy document of ManipalCigna Health Insurance.

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ManipalCigna Health Insurance Plan List

  • Individual (11)
  • Family (11)
  • Woman (11)
  • Parents (10)
  • Blood Pressure (11)
  • Kids (11)
  • Thyroid (11)
  • Diabetes (11)
  • Heart (5)
  • Senior Citizen (6)
  • Maternity (3)
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What is a Health Insurance Policy document?

A health insurance policy document holds important information required to form a legal contract between an insurer and an insured. This document may consist of the following details:

  1. Policyholder’s name,
  2. Contact details (phone number, address, email ID),
  3. Terms and conditions of policy,
  4. Sum insured or the amount of coverage that a policyholder is getting within the plan,
  5. Premium amount to be paid monthly/annually
  6. Additional riders and opted add-on details
  7. Effective date of policy initiation and renewal
  8. Tax certificate
  9. Claim process
  10. Proposal details
  11. Health card

Importance of ManipalCigna Health Insurance Policy Document

There are several reasons your policy document can hold great significance, they are:

  • Dispute Resolution: The document serves as a reference point for resolution in case of any disagreements between the insurer and the insured regarding claim settlements or policy interpretations.
  • Proof of Coverage: Your policy document serves as a proof document for the total coverage being given to you as part of your policy.
  • Understanding Your Benefits: Your policy document helps in understanding all the benefits that come as part of your policy.
  • Protection Against Fraud: To make sure you are protected against any fraud during the process of claiming your policy coverage, keep your policy document safe.
  • Educational Tool: Since your policy document consists of various insurance concepts, terminology, and keywords, it serves as an educational tool for understanding the nuances of your policy.

How To Check ManipalCigna Health Insurance Policy Status And Download Policy PDF?

Online Mode

To check the status of your policy or to download your Policy PDF through InsuranceDekho or ManipalCigna’s website, follow the steps mentioned below:

Check Policy Status or Download Policy PDF on InsuranceDekho

Step 1: Log on to InsuranceDekho’s Website

To check the details of your policy or to download your policy PDF through InsuranceDekho, log on to and click on ‘My Login’ which is on the extreme top right of the page.

Step 2: Enter Mobile Number & OTP

Enter your mobile number and OTP verification code to see your dashboard.

Step 3: Check The Status or Download Policy PDF

You can choose to check the status of your policy, download the policy PDF as well as 5 previous service requests, and download the data.

Check Policy Status on ManipalCigna Health Insurance Website

Step 1: Visit ManipalCigna’s Track Application Page

To track your policy status service request or download the policy PDF, visit the track application page of ManipalCigna Health Insurance’s website [2]

Step 2: Enter Authentication Details

There are two ways to access your policy status and details: Enter your mobile number and verify login through OTP or enter your application number and date of birth to verify through OTP will be sent to your registered mobile number or email address

Step 3: Check Policy Status or Download Policy PDF

You will now be able to check the status and download the policy PDF.

Note: You can track your ProHealth and Super Top products through the Application Tracker page. However, tracking of sales-assisted cases is currently not available through the application tracker page.

Offline Mode

To check your ManipalCigna Health Insurance policy status or to download your policy PDF, connect with InsuranceDekho’s service and support team by email here

Tax Save
Save Tax upto ₹75000*
Under Section 80D

*Tax benefits are subject to changes in Income Tax Act.

ManipalCigna Health Insurance Top Up List

  • Family (1)
  • Individual (1)
  • Maternity (1)
  • Woman (1)
Name of PlanSum Insured
Super Top-Up Policy Min: 91 Days ; Max: No Max Limit3 Lakh - 30 Lakh Check Premium
Pro HealthMin: 91 Days; Max: No Limit2 Lakh Check Premium
Lifetime Health Insurance PolicyMin: 91 Days; Max: 65 years Check Premium

Important Details in a Policy Document

Here’s how your ManipalCigna Policy Document can be helpful:

  1. Coverage Details: You can review and verify your coverage details from your health insurance policy document.
  2. Sum Insured: Your health insurance policy document gives you an understanding of the total sum insured available under your plan on an annual basis.
  3. Tax Exemption Receipt: Your policy document helps you in saving taxes under Section 80D as it comes with a tax exemption receipt.
  4. Policy Feature Details: Your policy document is the document where all your policy features are listed.
  5. Add-ons and Riders: The information of all your riders and add-ons is also listed in your policy document.
  6. Renewal and Expiration Details: The details on policy renewal and expiration are also mentioned in your policy document.

How to Report Issues Related To Your ManipalCigna Health Insurance Policy?

To report your issues related to ManipalCigna Health Insurance policy, you can connect with the ManipalCigna Customer Support team in the following ways:

  • Go to the Contact Us page on ManipalCigna’s website and click on “Expert Assist” in the lower right corner of your screen to initiate a conversation [3].
  • For assistance with any service call on 1800-102-4462
  • To purchase a new policy, call 1800-102-4464
  • To renew your policy, call 1800-102-4465
  • You can also write to them on their mailing address: ManipalCigna Health Insurance Company Limited 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400063
  • You can email them at

In case of dissatisfaction or issues with getting your problems resolved through customer care, you can reach out to ManipalCigna’s Grievance and Redressal team [4]

  • Email them at
  • For Senior Citizen Assistance, email them at
  • Mail to them here: Grievance Management Cell 401/402, Raheja Titanium, Western Express Highway Goregaon (East), Mumbai – 400 063
  • You can also visit the nearest branch

In case calling the toll-free number 1800-102-4462 doesn’t work, you can reach out to Mrs. Rakhee Desousa, Grievance Redressal Officer Level 2 in the following ways:

You can then reach out to the Level 3 Chief Grievance Redressal officer Mr. Sameer Bhatnagar if your queries are still not resolved by the ways listed above.

Alternatively, InsuranceDekho can also be reached out to help you with your queries through the communication channels listed below:

  • Drop an email to
  • Reach out to InsuranceDekho's helpline at 755 1196 989 to speak with an advisor

You can also reach out to Mr. Rohit Khurana, the Grievance Redressal Officer, at If your issue persists, you can also reach out to the Principal Officer at For more information, you can also visit our Grievance Redressal page of InsuranceDekho

Official Website of ManipalCigna Health Insurance

For more details on ManipalCigna Health Insurance’s policy document visit



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  • Trustworthy and Reliable

    I chose InsuranceDekho because of its reputation for being trustworthy. They are partnered with reputed insurance companies, giving me peace of mind about my coverage. I purchased the ManipalCigna Health Insurance that has been great for me.

    By Jasmin Kaur
    On: Jul 04, 2024
  • Helped secure my future with a...

    For my health insurance requirements, I chose ManipalCigna, and I'm really happy with my choice. I was able to quickly evaluate their plans and identify the best fit for me because of InsuranceDekho. Plans from ManipalCigna offer peace of mind because of their broad coverage and ability to be adjusted to meet my requirements. Their extensive hospital network guarantees that the best medical treatment is always available. Knowing that ManipalCigna has my back gives me comfort.

    By Mayank Gaur
    On: Jun 26, 2024
  • Helpful to find the closest ne...

    Impressed by Manipal Cigna's wide network of hospitals. Smooth claim settlement and good value for money. InsuranceDekho helped me locate the network hospital under Manipal Cigna’s network when I needed a hospital urgently. Thank you InsuarnceDekho for helping me in my times of need.

    By Mohd. Amaan
    On: Jun 10, 2024
  • Help received to locate the ne...

    Impressed by Manipal Cigna's wide network of hospitals. Smooth claim settlement and good value for money. InsuranceDekho helped me locate the network hospital under Manipal Cigna’s network when I needed a hospital urgently. Thank you InsuarnceDekho for helping me in my times of need.

    By Lakshay Chauhan
    On: May 28, 2024
  • InsuranceDekho helped clear my...

    InsuranceDekho convinced me to purchase health insurance online even though I was hesitant. Their portal made the entire process easier, and it was simple for me to compare various plans. I'm sure now that I made the best decision for my family and myself by buying the ManipalCigna health insurance.

    By Kunal Yadav
    On: May 28, 2024