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Cholamandalam Health Insurance Claim Settlement

Cholamandalam MS General Insurance Company Limited is a reliable name in the general insurance sector. It is widely appreciated for providing easy and smooth claim settlement procedures to its customers. Under Cholamandalam MS plans, the policyholders can get their expenses back with two types of claim procedures Cashless and Reimbursement. The cashless treatment option can only be availed at the network hospitals, empanelled with the insurer. Here, Cholamandalam MS attains 12,000+ network hospitals across the country, where claims are directly settled as per the policy terms and conditions. Whereas, as per the reimbursement option, the policyholders are required to submit the bills of the expenses covered under their health insurance plan. Then after the analysis, the claim is approved and policyholders are provided with their money.

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FAQs

  • In how much time I need to contact network hospitals of the Cholamandalam MS about the hospitalisation?

    To seek cashless facility in the network hospital of Cholamandalam MS, you need to inform them within 72 hours in advance in planned admission case, while within 48 hours in the case of emergency hospitalisation. 

  • Where to approach for claim-related assistance with a Cholamandalam MS plan?

    If you need any claim-related help, you can call Cholamandalam MS at their 24x7 customer helpline number 1800-208-5544 or email them at customercare@cholams.murugappa.com. You can also call InsuranceDekho's customer care executives at toll-free number 7551-196-989. 

  • Is it mandatory to stay for 24 hours in the hospital to be eligible for a claim?

    Yes, any policyholder needs to be hospitalised for at least 24 hours in a hospital to be eligible for a claim. Only in the case of daycare treatments or procedures, the admission for less than 24 hours is considered for a claim.

  • What are the basic documents I need to present to get the claims settled?

    The documents that you need to present for the settlement of your claim are :

    • Duly filled claim form 
    • Certificate from the doctor
    • Medicine prescriptions and bills
    • Diagnosis and test reports like CBC, ECG, x-ray etc.
    • Discharge details and reports
    • Final receipts from the hospital

  • What is the Claim Settlement Ratio of Cholamandalam MS General Insurance Company?

    The Claim Settlement Ratio of Cholamandalam MS General Insurance Company for FY 2021-22 is 95%.

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User Reviews

4.7
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148 User reviews
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What users are saying
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  • Easy Process to Buy a Health P...

    Buying Cholamandalam health insurance was a stress-free experience because of InsuranceDekho. Their site made it easy for me to select the best plan by giving me detailed information about Cholamandalam. I liked how open their policies were and how much coverage they provided. I am certain that, with InsuranceDekho's assistance, I chose well in terms of my health insurance requirements.

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    A
    Cholamandalam MS
    By Aman Singla
    On: Jul 02, 2024
  • Easy Comparison and Purchase

    The platform made it incredibly easy to compare different health insurance policies. I could see all the details at once, making it simple to make an informed decision. Purchasing Cholamandalam Health Insurance was also a breeze.

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    S
    Cholamandalam MS
    By Sumit Panwar
    On: Jul 01, 2024
  • Network Hospital is located wi...

    I'm really delighted with Cholamandalam Health's health insurance policies. I was able to comprehend InsuranceDekho's clear terms and comprehensive coverage with ease. My expectations have been surpassed by their extensive network of hospitals and speedy claim settlement procedure. I rely on Cholamandalam Health to meet all of my medical needs without any unexpected costs.

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    A
    Cholamandalam MS
    By Abhigya Kumar
    On: Jun 27, 2024
  • Website is effective and user-...

    Purchasing Cholamandalam Health Insurance from InsuranceDekho was simple and quick. Their website was effective and easy to use in assisting me with locating the appropriate coverage. I heartily suggest their services to anybody searching for a flawless insurance purchase because the entire procedure was simple.

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    R
    Cholamandalam MS
    By Ria Raj
    On: Jun 19, 2024
  • Customer Service is very helpf...

    InsuranceDekho made it simple to get Cholamandalam MS health insurance, and I am pleased with their service. Their policies offer wide coverage, and their immediate claim payouts give me peace of mind. Cholamandalam MS through InsuranceDekho is a dependable option for health coverage.

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    R
    Cholamandalam MS
    By Rishi Tomar
    On: Jun 11, 2024
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