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Acko User Reviews

110 reviews Rate This
Acko
Highlights
Claim Settlement Ratio74.09%
COVID-19 CoverAvailable
Free Health CheckupAvailable
Inception2016
Network Hospitals5,300+
RenewabilityLifetime
Rating of Acko
4.5
Based on
110 User reviews

Humble team of customer support

I had a really good feeling after talking to the customer care executive whose name is Rakshit at insurancedekho.. He was the one who guided me at each step and the best part is that i didnt hesitate n asking anything to him or even call him at night when i needed help in the claim settlement process..   

Sandeep Pillare
On: Nov 01, 2019 | Views

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Claim Process at Acko Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

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FAQ About Acko Health Insurance

  • What are the key benefits of Acko General Insurance?

    Following are the key benefits of Acko General Insurance: 

    • Wide network of more than 5,300 hospitals
    • Phenomenal customer support
    • Good Claim Settlement Ratio of 74.09% for the financial year 2019-20
    • Cover for treatment related to COVID-19 
    • Quick claim settlement process.

  • Does Acko General Insurance provide tax benefits?

    Yes. Premiums paid for Acko General Insurance are eligible for tax benefits under Section 80D of the Income Tax Act, 1961.

  • Who can enjoy the benefits under Acko Health Insurance policies?

    People who are aged at least 18 years and live in India can avail benefits under Acko Health Insurance policies.

  • Does Acko General Insurance allow policyholders to avail additional benefits?

    Yes. Apart from coverage features, the health insurance plans offered by Acko General Insurance offer additional benefits to the policyholders. These include lifetime renewability benefit, tax benefits under Section 80D of the Income Tax Act, 1961, grace period, free look period, etc. The health insurance plans come with several add-on benefits as well such as doctor-on-call, family physician, daily hospital cash, critical illness cover, etc.

  • Is my Acko Health Insurance policy transferable without losing renewal benefits?

    Yes. You can transfer your Acko Health insurance policy without losing renewal benefits.

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