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Acko User Reviews

111 reviews Rate This
Highlights
Claim Settlement Ratio74.09%
COVID-19 CoverAvailable
Free Health CheckupAvailable
Inception2016
Network Hospitals5,300+
RenewabilityLifetime
Rating of Acko
4.5
Based on
111 User reviews

Best customer service


The customer care service of the insuranceDekho website is amazing. I contacted them while buying the Acko Secure Shield Policy, I wanted to know the benefits of the plan and the executive cleared all my doubts in one go.

Sakshi Yadav
On: May 26, 2022 | Views

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Note: Premium is shown for 18yr old individual of Delhi
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Why to Buy Health Insurance Policy Online from InsuranceDekho

  • Tax benefit upto 75,000*
  • Claim support everyday 10AM-7PM
  • 80 Lacs+ happy customers

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Acko Health Insurance Contact Details

Reach us for help anytime

Claim Process at Acko Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation as soon as it occurs and for planned hospitalisation intimate as soon as it occurs prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

FAQs

  • What are the key benefits of Acko General Insurance?

    Following are the key benefits of Acko General Insurance: 

    • Wide network of more than 5,300 hospitals
    • Phenomenal customer support
    • Good Claim Settlement Ratio of 74.09% for the financial year 2019-20
    • Cover for treatment related to COVID-19 
    • Quick claim settlement process.
  • Does Acko General Insurance provide tax benefits?

    Yes. Premiums paid for Acko General Insurance are eligible for tax benefits under Section 80D of the Income Tax Act, 1961.

  • Who can enjoy the benefits under Acko Health Insurance policies?

    People who are aged at least 18 years and live in India can avail benefits under Acko Health Insurance policies.

  • Does Acko General Insurance allow policyholders to avail additional benefits?

    Yes. Apart from coverage features, the health insurance plans offered by Acko General Insurance offer additional benefits to the policyholders. These include lifetime renewability benefit, tax benefits under Section 80D of the Income Tax Act, 1961, grace period, free look period, etc. The health insurance plans come with several add-on benefits as well such as doctor-on-call, family physician, daily hospital cash, critical illness cover, etc.

  • Is my Acko Health Insurance policy transferable without losing renewal benefits?

    Yes. You can transfer your Acko Health insurance policy without losing renewal benefits.

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