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*TP price for less than 75cc two-wheeler. All savings/offers are provided by the Insurers which are subject to modification. Terms and conditions apply

Shriram Bike Insurance FAQs

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Highlights
    Network Garages2,000+
    Claim Settlement Ratio77.26% in FY20
    Emergency AssistanceAvailable 24/7
    Policies Issued17 lakh+ in FY20
    Third Party CoverAvailable
    Presence209+ locations

    Overview

    • How will my premium for Shriram two-wheeler Insurance policy be calculated?

      The premium that the policyholder needs to pay for taking a Shriram two-wheeler Insurance policy will be calculated based on factors such as the Cubic Capacity of the engine, Age of the vehicle, IDV (Insured Declared Value), Gross weight of the vehicle and Place of registration.

    • What are the benefits of taking Shriram two-wheeler Insurance policy?

      There are several features that make Shriram Two-Wheeler Insurance the first choice of the customers. Some of them are as follows:

      • Cost-effective plans with customized coverage.
      • Facility to transfer No Claim Bonus in the existing policy.
      • Facility to tracking the status of the policy.
      • Fast and hassle-free claim process.

    • Does Shriram Two-Wheeler Insurance operate in all parts of India?

      Shriram General Insurance has approximately 2,400 branches all over India where it provides two-wheeler insurance. It has branches in a vast number of cities including Ahmedabad, Pune, Bhubaneswar, Allahabad, Ranchi, Bhopal, Patna, etc.

    • Will I get a cashless repair and replacement service with my two-wheeler insurance?

      A policyholder can seek cashless repair and replacement service at any of the over 2,000 network garages of Shriram General Insurance Company. You can locate your nearest network garage through the official website.

    • Can I check the status of my Shriram Two-Wheeler Insurance policy?

      The policyholders can easily check the status of their current policy by making a registration on the official website. They can also contact the customer assistance service on the toll-free number 1800-300-30000 to know the status of the two-wheeler insurance policy. They will assist you on confirming your policy details.

    Third Party

    • If my bike is damaged in a nuclear attack, do I get coverage under Shriram third party bike insurance policy?

      No, Shriram third party bike insurance policy does not cover the damage of the insured’s bike under any circumstances even in case of a nuclear attack.

    • What is the coverage provided if there is a loss of sight of the third party in case of an accident with the insured’s bike?

      The insurer provides 100% of the assured amount as compensation in case of loss of eyesight of the third party caused due to an accident with the insured’s bike.

    • How can I check the status of my Shriram third party bike insurance policy?

      You can check the Shriram third party policy status by dialling its helpline numbers 1800-300-30000 and 1800-103-3009.

    • How can I make the payment in case of online purchase of Shriram third party bike insurance policy?

      In case of online purchase of Shriram third party bike insurance policy, you can make the payment using credit card, debit card and via net banking.

    • What assistance do I get in case of death of the third party in an accident?

      In the case of the death of the third party, the insurer provides legal and financial support to the policyholder. The compensation amount is decided by the court of law.

    Comprehensive

    • What are the factors on which the premium of Shriram comprehensive insurance policy depends on?

      The premium of Shriram comprehensive insurance policy depends on the following factors:

      • Cubic capacity of the engine
      • Carrying capacity or the gross weight of the vehicle
      • Age of the bike
      • Place of registration
      • Insured Declared Value (IDV) of the bike.

    • Can I stretch the coverage of Shriram comprehensive bike insurance policy?

      Yes, you can stretch the coverage of comprehensive bike insurance policy by opting for different add-ons offered by Shriram General Insurance. The add-ons can be chosen as per the requirement and preference of the policyholder.

    • Can Add-ons be added in the middle of the policy period?

      Yes, you can opt for add-ons in the middle of the policy period. However, the insurance company may conduct an inspection before providing the add-on cover.

    • What coverage will Shriram comprehensive policy provide outside the geographical area?

      Any damage occurred to the insured bike outside the geographical area does not get covered under the Shriram comprehensive bike insurance policy. The insurer sets a predetermined geographical area for each policyholder and the coverage is limited to that area.

    • Can I get coverage under Shriram comprehensive bike insurance policy if the bike is damaged due to a landslide?

      Yes, Shriram comprehensive bike Insurance policy provides coverage for any damage caused to the insured bike due to landslide or any other natural calamities.

    Zero Depreciation

    • Who should opt for the Zero Depreciation cover?

      It is always advisable to opt for Zero Depreciation cover to receive the maximum claim amount. However, it is best suited for the following:

      • New bike owners
      • Inexperienced bike drivers
      • Luxury bike owners
      • Owners living in the accident-prone zones.

    • Does the Zero Depreciation cover provide coverage for plastic parts of bikes?

      Yes, the Zero Depreciation add-on provides coverage for the plastic parts of the insured’s bike. The rate of depreciation for plastic parts without the Zero Depreciation charge is 50%, but in presence of the Zero Depreciation cover, the depreciation charge is not taken into account.

    • What are the factors that decide the rate of increase in the premium amount for opting Zero Depreciation cover?

      The factors that decide the rate of increase in the premium amount for opting Zero Depreciation cover are as follows.

      • Age of the vehicle
      • Model or variant of the vehicle
      • Area of residence.

      An inspection may be conducted by the insurance company to check the condition of the insured’s bike before including this add-on to the policy.

    • Do I need to renew the Zero Depreciation cover every time I renew my Shriram comprehensive bike insurance policy?

      Yes, you need to renew the Zero Depreciation cover every time you renew your Shriram comprehensive bike insurance policy provided it satisfies the conditions of Zero Depreciation cover at the time of renewal.

    • I don’t own a luxury bike, do I still need to add the Zero Depreciation cover to my policy?

      You can add the Zero Depreciation cover to your policy even if you don’t own a luxury car for the maximum protection. It will help you to get the depreciable parts of your bike repaired or replaced without costing you any money.

    Claim

    • In case of a claim due to theft of the insured’s bike, do I need to transfer the Certificate of Registration of the stolen bike?

      Yes, if you are looking for a claim settlement due to the theft of the insured’s bike, you have to get the Registration Certificate transferred in the name of the company, hand over the keys of the vehicle, submit a letter of Subrogation and Indemnity on stamp paper duly notarized.

    • How can I find the nearest branch of Shriram General Insurance?

      You can find out the nearest branch of Shriram General Insurance using the “Branch Locator” on its official website or call its toll-free numbers 1800-300-30000 and 1800-103-3009 for assistance.

    • What are the documents required from the Police Authority for registering a claim in case of theft?

      You need to provide an F.I.R copy and Non-Traceable Report from the Police Authority for registering a claim in case of the theft of the insured’s bike.

    • How to check the claim status of my Shriram bike insurance policy?

      You can check the claim status of your Shriram bike insurance through its official website:

      • Open the homepage of the official website
      • Click on “Claims”
      • Select “Claims Status” from the drop-down menu
      • Fill up the required fields and click the “Submit” button
      • The claim status will be shown.

      Alternatively, you can get the claim status by calling on their toll-free numbers 1800-300-30000 and 1800-103-3009 and referring to the claim using the claim registration number.

    • Can I register a claim if the accident has occurred beyond the city limit?

      Every policy has its predetermined geographical limit. If the accident has occurred within the geographical limit as stated in the Shriram bike insurance policy documents, you can surely register a claim even if the location of the accident is beyond the city limits.

    Renewal

    • Can I renew my Shriram bike insurance policy online if I don’t have the policy number?

      Yes, you can renew your Shriram bike insurance policy online if you don’t have the policy number just by using the registered mobile number and registration number.

    • Can I update my email ID at the time of renewal?

      Yes, you can update your email ID at the time of renewal by following the given steps:

      • Open the official website
      • Click on “Two Wheeler”
      • Select “RENEW SHRIRAM POLICY”
      • In the new page, you will find a link saying “Please Click here to Update your emailId/ Mobile number / Registration number in your Current Shriram Policy”. Click on it.
      • “Endorsement Online Process” page opens. Enter the policy type, policy number and Engine number, registration number, Chassis number or mobile number. Finally, click on submit.
      • As the new page opens up, fill in the updated e-mail ID.

    • What happens if I do not renew my existing policy?

      An insurance policy protects you from all the uncertainties of life. If you do not renew your existing policy, you may have to face the following consequences:

      • You have to bear the financial and legal liabilities of the third party in case of any road mishap.
      • You will be penalized for riding a bike without a valid insurance policy.
      • You do not get any compensation for the theft of the insured’s bike.

    • Does the IDV amount of the insured’s bike change at the time of renewal?

      Yes, the IDV amount of the insured’s bike is revised at the time of renewal of the policy. It depends on several factors such as the value of your bike, add-on covers, age of the bike etc.

    • When do I need to renew the Shriram bike insurance policy?

      It is recommended to renew the Shriram bike insurance policy when the expiry date is nearing. However, you may renew it on or after the expiry date. The insurer conducts an inspection if the policy is renewed after 90 days from the lapse of the previous policy.

    Premium Calculator

    • What are the factors that affect the premium of a bike insurance policy?

      There are some factors which affect the bike insurance premium such as Insured Declared Value (IDV), No Claim Bonus (NCB), Engine’s Cubic Capacity, Modifications, Anti-Theft Devices, Age of the Owner, etc.

    • Why should I use the bike insurance premium calculator?

      The bike insurance premium calculator is quite helpful as it helps you find the premium amount and IDV offered by different insurance companies. It will give you assistance to get a better bike insurance policy.

    • What details should I enter to calculate the premium on the premium calculator?

      You will have to enter some details in the premium calculator such as make, model and variant of your bike, fuel type of your bike, RTO location of your bike, engine capacity of your bike, registration year of your bike, etc., to get the amount of premium provided by different insurance companies, which will help you choose the best insurance plan.

    • Can I avail the premium calculator to compute the policy premium for my old bike?

      Yes, you can avail premium calculator to compute the premium amount for your old bike.

    • How can I use the premium calculator to get the right premium amount?

      You can find the best premium calculator to compute the premium and Insured Declared Value (IDV) for your insurance policy at the website of InsuranceDekho, i.e., www.insurancedekho.com.

    Add On

    • Which bike insurance add-on covers does Shriram General Insurance offer to the insured?

      Shriram General Insurance offers three bike insurance add-on covers namely geographical extension cover, pillion cover, as well as electrical and electronic accessories which the policy buyers can include in their policies as per their requirement.

    • Will my bike insurance premium increase if I buy add-on covers under my bike insurance policy?

      Yes. As add-on covers increase the coverage offered under a bike insurance policy, you will be required to pay a higher premium to add them to your bike insurance policy. Despite higher premiums, bike insurance add-on covers are highly recommended as they offer greater protection to you and your bike.

    • Can I buy two add-on covers under my Shriram bike insurance policy?

      Yes. You are allowed to include numerous add-on covers under your bike insurance policy, as per your requirement. But note that the higher the number of add-on covers you include in your policy, the higher premium you will be required to pay for your policy.

    • When can I buy add-ons with my bike insurance policy?

      You can buy add-ons with your bike insurance policy at the time of renewal or when buying the policy, by paying an extra premium.

    • Can I buy add-on covers with a third-party bike insurance policy?

      No. You can buy add-on covers either with a standalone own damage bike insurance policy or comprehensive bike insurance policy and not with a third-party bike insurance policy.

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