DHFL Health Insurance FAQs

DHFL Health Insurance

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Highlights

Wide Network of Hospitals

48,035 Policies Issued

7.89% Incurred Claim Ratio

Lifelong Renewability

Tax Benefit Under Section 80D

Dedicated Team for Claim Settlement

Coronavirus (COVID-19) Cover

Claim Settlement

  • How can I inform about making a health claim with DHFL General Insurance?

    Inform your designated TPA either via a call or in writing, in case of planned or emergency hospitalisation. You can find the contact details on your Health Card and Policy Schedule. 

  • What if there is a delay in claim submission?

    Duly filled claim forms and documents must be submitted within the timelines. Failing to do so would not invalidate or reduce any claim if you convince that it was not reasonably possible for you to submit these documents within the given duration. 

  • Can there be reconsideration if the company rejects the claim?

    Yes. You may, within 15 days represent the claim to the company if it was earlier rejected by them. 

  • What is the maximum number of claims allowed in a year?

    There is no limit on the number of claims allowed in a policy period. The only limit is the maximum sum insured under the plan selected. 

  • What details so I have to provide at the time of claim intimation?

    The following details must be provided at the time of claim intimation- 

    • Health card ID No. 
    • Policy number
    • Name of the primary insured individual
    • Nature of injury or illness
    • Date of admission
    • Name of insured person in whose relation the claim has been lodged
    • Any other information as asked by the insurer
    • Name and address of the hospital and the attending medical practitioner

General Information

  • What is the toll-free number of DHFL General Insurance?

    The toll-free number of DHFL General Insurance is 1800-123-0004. 

  • What is the address of DHFL address of DHFL General Insurance?

    The address of DHFL General Insurance is-402, 403 and 404, A and B Wing, 4th Floor, Fulcrum, Sahar Road, Next to Hyatt Regency, Andheri (East), Mumbai – 400099, Maharashtra. 

  • Is there any waiting period for specific illnesses under health insurance plans provided by DHFL General Insurance?

    No, there is no waiting period for specific illnesses. These are covered from Day 1 subject to 30% of co-pay for every claim. 

  • What details so I have to provide at the time of claim intimation?

    The following details must be provided at the time of claim intimation- 

    • Health card ID No. 
    • Policy number
    • Name of the primary insured individual
    • Nature of injury or illness
    • Date of admission
    • Name of insured person in whose relation the claim has been lodged
    • Any other information as asked by the insurer
    • Name and address of the hospital and the attending medical practitioner

Help to Buy

  • How can I buy and apply for a DHFL General Insurance?

    You can apply for or purchase a health insurance policy from DHFL General Insurance Company from their official website, i.e. dhflinsurance.com. You may also visit the health insurance broker, Insurancedekho’s website and get in touch with the customer care executives to buy the plan from them. 

Plan Coverage

  • What are some common benefits provided by health insurance plans by DHFL General Insurance?

    The following benefits are provided by health insurance plans by DHFL General Insurance:

    • In-patient hospitalisation
    • Vaccination for post-bite treatment
    • Pre hospitalisation expenses
    • Post hospitalisation expenses
    • Emergency ambulance
    • Organ donor expenses
    • Day care procedures 

DHFL Health Insurance Plan List

Name of PlanSum Insured
Corona Rakshak PolicyMin: 18 years; Max: 65 years50,000 - 2.5 lakh Get Quotes Now

Claim Process at DHFL Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

DHFL Health Insurance User Reviews

  • Really affordable

    I have recently purchased a health plan from DHFL General Insurance and the premium that I have paid is really affordable. Earlier I was not really su...

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    P
    Prashant patle
    On: Aug 01, 2019 | Views
  • reasonable premium

    DHFL is a renowned company and my brother was associated with it too. He suggested me to purchase a health insurance plan from them and I did so recen...

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    s
    swati
    On: Aug 01, 2019 | Views
  • Reliable company

    My friend had purchased a policy from DHFL General Insurance and told me about the company that it is a reliable one and he had purchased one product ...

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    A
    ANAND SAM VINODH J
    On: Jul 31, 2019 | Views
  • good experience

    My experience with DHFL General Insurance has been really good so far. I have recently purchased a family floater from them and it was a satisfactory ...

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    V
    Vishal Dattatraya kumbhar
    On: Jul 30, 2019 | Views
  • brought this as additional policy..satisfied

    I was already covered with a health insurance policy by my current employer but they had certain limit on some coverage features like room rent etc. S...

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    k
    krishnababu
    On: Jul 30, 2019 | Views
  • easy buying process and affordable price

    DHFL General Insurance is a new company and earlier I was reluctant in investing in it for health insurance. But my brother, who has recently purchase...

    Read More
    U
    Uddhav Baburao Belute
    On: Invalid date | Views

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