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Key Features:
  • No Inspection Needed
  • Immediate Policy Issurance

Top Cholamandalam Bike Insurance Plans

PLAN TYPE: Comprehensive
Starting From 768
PLAN TYPE: Third Party
Starting From 714
PLAN TYPE: Own Damage
Starting From 182

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Cholamandalam MS Bike Insurance Policy Document

The insurance policy document of your two-wheeler insurance is a legal contract that binds the insurance provider to give you certain benefits. The compensation amount and the conditions under which the insurance provider offers these benefits are pre-determined. The policy document contains the terms and conditions of the insurance which spells out these details. Thus, it is crucial that every insurance holder read the policy document carefully, it will also prevent misinterpretations and complications during claim settlement.

Mentioned below are the documents that contain the details of the terms and conditions of your Cholamandalam MS two-wheeler insurance policy:

  • Endorsement Page
  • Policy Duration
  • Declarations
  • Plan exclusions and inclusions
  • IDV and premium amount details
  • Grievance redressal procedure
  • Terms and conditions

The key details of your two-wheeler insurance such as the deductibles, the coverage it offers, inclusions and exclusions are all articulated in the policy document.

How to Download Cholamandalam MS Bike Insurance Policy Using Policy Number Online from Official Site?

Below-mentioned is the steps you need to follow to download a copy of the two-wheeler insurance:

Step 1: Visit the website of Cholamandalam MS General Insurance. Select the ‘Customer Service’ tab and scroll down to select the ‘Email Policy Copy’ option.

Step 2: Enter your 17 digit policy numbers without slash or any special characters.

Step 3: After you have signed in the download option for your policy will appear. You can download the policy copy and then take a print out of the policy for a hard copy.

How to Download Cholamandalam MS Bike Insurance Policy From InsuranceDekho?

If you have purchased your Cholamandalam MS bike insurance policy through InsuranceDekho, downloading a copy of your policy is a simple and straightforward process. Here's how you can do it:

Step 1: Visit the InsuranceDekho Website

Go to the official website of InsuranceDekho.

Step 2: Log In to Your Account

If you have an account with InsuranceDekho, log in using your credentials (username and password). If you don’t have an account, you may need to register using your policy details or the mobile number/email address provided at the time of purchase.

Step 3: Access Your Dashboard

Once logged in, navigate to your user dashboard or the section where your policy details are listed.

Step 4: Select Your Policy

Find your Cholamandalam MS bike insurance policy from the list of policies you have purchased through InsuranceDekho.

Step 5: Download Policy Document

Look for an option to download the policy document, usually labelled as ‘Download Policy’, ‘Download PDF’, or something similar.

Step 6: Open/Save the Document

Click on the download link or button. The policy document should open as a PDF, which you can then save to your computer or device. You may also have the option to receive the policy document via email.

Step 7: Print If Required

If you need a physical copy of your insurance policy, you can print the downloaded PDF.

Alternate Method: Request Via Email or Call

If you're unable to log in or find your policy online, you can email or call InsuranceDekho’s customer support. Provide them with your policy number and request them to email you a copy of your bike insurance policy.

Customer Support Assistance

InsuranceDekho’s customer support can be reached either via their helpline number or through their website’s contact form. Explain that you need a copy of your Cholamandalam MS bike insurance policy, and they will guide you through the process.

Points to Remember:

  • Ensure Accurate Login Details: Double-check your login credentials and ensure they are the same as what you used during the policy purchase.
  • Check Your Registered Email: Often, insurance policy documents are automatically sent to the registered email address after purchase.
  • Keep Your Policy Number Handy: Your policy number is an essential identifier and might be required for retrieving your policy document.
  • Check Spam/Junk Folder: Sometimes emails with attachments from new senders may land in the spam or junk folder.

Downloading your Cholamandalam MS bike insurance policy from InsuranceDekho is generally a hassle-free process. Having a digital copy of your insurance policy not only ensures that you have access to your policy details at all times but also helps in quick reference during claims or renewals.

Do I Require a Hard Copy of My Cholamandalam MS Bike Insurance Policy Document?

As per the Motor Vehicles Act of 1988, it is compulsory for every two-wheeler in India to carry a copy of their insurance as proof of purchase. If found without this while on the road you can be punished with a fine of Rs 2,000 and/or be imprisoned for up to 3 months. However, recently the Insurance Regulatory and Development Authority of India (IRDAI) launched an application, the e-VAHAN Bima which allows riders to carry a soft copy of their crucial documents. Moreover, it also allows the car insurance details to be checked by scanning the QR Code. Thus it is okay to not carry your hard copy of the documents if you can produce one of these options at the time of checking.

How to Get a Hard Copy of Cholamandalam MS Bike Insurance Policy?

When you purchase two-wheeler insurance from Cholamandalam MS they will send you a copy of the insurance policy to your registered address within a few days of purchase. However, if the policy was purchased online the insurance company will send you a copy of the document to your registered email ID. If you misplace your insurance policy document after purchasing it online you can follow the above-mentioned instructions to download it. However, if the policy was purchased offline the procedure is a bit more complicated and you will need to clarify the procedure with the customer service as they may vary depending on your situation.

Since the Cholamandalam MS two-wheeler insurance document is a legal contract it is important that all the particulars mentioned in it are error-free. As the policyholder, it is your responsibility to ensure that this happens. However, if there are mistakes that need to be rectified or changes that need to be made, e.g. a change in address there is a procedure available for it. Endorsements or changes are of two types, financial and non-financial. Certain changes come with no additional premium such as the change in spelling of the insurance holder’s name, while others such as a new accessory will require an additional payment. If there are any changes that need to be made you will have to contact the insurance provider’s customer service. They will guide you in exactly what you need to do for the process. Certain changes can also be requested online.

How to Check Cholamandalam MS Bike Insurance Policy Status?

Checking the status of your Cholamandalam MS bike insurance policy is a straightforward process. Staying updated on your policy status is important for ensuring continuous coverage and for being aware of policy renewals or any pending actions. Here’s how you can check the status of your Cholamandalam MS bike insurance policy:

Online Method:

  1. Visit the Official Website: Go to the Cholamandalam MS General Insurance official website.
  2. Navigate to the Policy Section: Look for an option that says ‘Policy Status’, ‘Manage Policy’, or something similar in the menu. This is usually found under the ‘Customer Services’ or ‘Policyholder Services’ section.
  3. Log In or Register: If you have already registered on their website, log in using your credentials. If you haven’t registered yet, you will need to create an account using your policy number, email address, and other required details.
  4. Enter Policy Details: Once logged in, enter your bike insurance policy number and other requested details to access your policy information.
  5. View Policy Status: Your policy status, including details like validity, premium payments, and renewal dates, should be displayed on the screen.

Mobile App:

Cholamandalam MS has a mobile app that you can use to check your policy status. Log in with your credentials and navigate to the section where you can view your policy details.

Customer Support:

  • Step 1: Contact Customer Support: If you prefer speaking directly to a representative or face any issues online, you can call Cholamandalam MS’s customer support helpline.
  • Step 2: Provide Necessary Information: Be ready with your policy number and any other identification details to help the customer service representative locate your policy.
  • Step 3: Ask for Policy Status: The representative will be able to inform you about your current policy status and any other details you require.


You can also send an email to Cholamandalam MS's customer service, providing your policy number and requesting an update on your policy status. They typically respond with the required information.

Points to Remember:

  • Keep Your Policy Number Handy: Your policy number is crucial for accessing any information regarding your policy.
  • Check for Online Security: When accessing your policy details online, ensure you are on the correct website to avoid phishing scams.
  • Privacy and Confidentiality: Never share your login credentials or policy details with anyone.
  • Regular Updates: It’s good practice to regularly check your policy status, especially when nearing the renewal date.

By regularly checking your policy status, you can avoid lapses in coverage and stay informed about your policy's current standing. With Cholamandalam MS, you have various convenient options to stay updated on your bike insurance policy.

How to Make Changes in Cholamandalam MS Bike Insurance Policy

Making changes to your Cholamandalam MS bike insurance policy can be necessary for various reasons such as updating personal details, changing coverage options, or adding additional features. Here’s a guide on how you can make these changes:

Online Method:

Step 1: Log into Your Account

Visit the Cholamandalam MS General Insurance website and log into your account using your policy number and registered credentials.

Step 2: Navigate to Policy Details

Once logged in, go to the section where your policy details are displayed. Look for an option like ‘Edit Policy’, ‘Update Policy’, or ‘Policy Modification’.

Step 3: Make the Necessary Changes

Select the details you wish to update or change. This could be your address, phone number, the addition of a new add-on cover, or an update in nominee details.

Step 4: Submit the Changes

After making the necessary changes, review them for accuracy and submit the request. You might be required to upload supporting documents for certain changes.

Step 5: Confirmation

Once the changes are submitted, you should receive a confirmation from Cholamandalam MS. In some cases, a customer service representative may contact you to verify the changes.

Through Customer Support:

Step 1: Contact Customer Service

If you prefer to make changes offline or need assistance, contact Cholamandalam MS’s customer support helpline.

Step 2: Provide Policy Details

Be ready with your policy number and the specific details you wish to change.

Step 3: Follow Instructions

The customer service representative will guide you through the process of making changes and inform you about any necessary documentation.

Visiting a Branch:

Step 1: Visit the Nearest Branch

You can visit the nearest Cholamandalam MS branch office for direct assistance.

Step 2: Request for Changes

Speak to an executive about the changes you want to make in your policy. They will guide you through the process and inform you about any required documentation.

Via Email:

Step 1: Send an Email

Write an email to Cholamandalam MS’s official customer service email address, detailing the changes you wish to make.

Step 2: Attach Required Documents

If any documentation is required for the changes, attach them to the email.

Step 3: Await Confirmation

After sending the email, wait for a response from Cholamandalam MS confirming the changes or providing further instructions.

Points to Remember:

  • Document Proof: Some changes might require documentary evidence, such as a government-issued ID for address change.
  • Review Policy Terms: Before making changes, review your policy terms to understand any implications or additional charges that might apply.
  • Written Confirmation: Always seek a written confirmation of the changes made to your policy for your records.
  • Timely Updates: Make changes well in advance of any renewals or policy expiration dates to ensure continuous coverage.

By following these steps, you can efficiently make changes to your Cholamandalam MS bike insurance policy, ensuring that your policy information stays up-to-date and relevant to your current needs.

Must Read Articles before buying Cholamandalam Bike Insurance

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Cholamandalam MS Bike Insurance Policy Download FAQ

  • How can I download my Cholamandalam MS bike insurance policy online?

    You can download your policy by logging into your account on the Cholamandalam MS website or through the portal where you purchased the policy, like InsuranceDekho. Navigate to your policy section and select the option to download the policy document.

  • Do I need to register on the Cholamandalam MS website to download my bike insurance policy?

    Yes, if you haven’t already, you will need to register on the Cholamandalam MS website using your policy details to access and download your policy document.

  • What details do I need to download my Cholamandalam MS bike insurance policy?

    You generally need your policy number or registered mobile number/email address to log in and access your policy document.

  • Can I download my bike insurance policy immediately after purchasing it?

    Yes, your policy document should be available for download immediately after the purchase is confirmed, although there may occasionally be a short processing time.

  • Is the downloaded copy of the bike insurance policy valid for legal and claim purposes?

    Yes, the downloaded copy of your insurance policy is a valid document for legal and claim purposes, just like the physical copy.

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#Applicable on non-inspection cases i.e. existing policy has not expired or when buying a policy for a new vehicle.