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Reasons Why Car Insurance Companies Can Reject Your Claims

Written by Sumit Arora
Updated On Oct 16, 20232 min read

Read this article to find out about the most common reasons why your car insurance claim can be rejected by your insurance company along with ways to avoid rejection of claims.

Rejections, whether for visas or insurance claims, are difficult to deal with. A car insurance claim denial can cause you stress and confusion. As a result, understanding the reasons why your insurance claim may be denied is critical. This article will walk you through the various reasons that can lead to your car insurance claim being rejected, as well as some tips on how to avoid it.

Reasons Why Car Insurance Companies Can Reject Your Claims

Common Reasons For The Rejection of Your Car Insurance Claim

The following are some of the most common reasons for a car insurance claim being rejected:

  • Not Stating the Truth

A car insurance policy is not designed to make money, but rather to compensate the policyholder for losses. It is founded on the tenet of "utmost good faith." Thus, concealing facts or misrepresenting them constitutes fraud. Apart from being denied the claim amount, such an act can result in legal complications. The key to receiving your insurance settlement is to file your claim on time and to be completely honest with the claims team about the accident. The claims examiners may ask you questions about the incident and request specific documents. Therefore, you should always provide your insurance provider with the facts about the incident and your car insurance claim to avoid having your claim rejected.

  • Non-Disclosure of Car Modifications

Car enthusiasts frequently have their car parts modified in order to improve the car's performance or appearance. Such modifications that improve the car's performance and speed can lead to a decrease in car security and, as a result, an increase in your car insurance premium. Therefore , if you do not disclose the information related to such modifications and later become involved in an accident or other unfortunate event, your insurance provider is very likely to reject your car insurance claim.

  • Expired Policy  

All insurance policies have a set period of validity after which they must be renewed in order to remain active and enjoy the benefits they provide. If you do not renew your lapsed policy, you will be unable to make a claim or receive insurance benefits. Seeing as accidents are unpredictable, it is critical to renew your insurance policy. It is preferable to be prepared for a disaster than to be caught off guard. No insurance company will accept a claim if an insurance policy has expired. It is always a good idea to renew and update your policy. Hence, if you file a claim under a lapsed car insurance policy, your claim will be denied by your insurance company.

  • Rules and Regulations Misconduct

Car insurance and the law go hand in hand. Underage driving, drunk driving, driving without a valid licence, and other offences are punishable and may result in the claim being rejected if committed during the accident. If the insurance company discovers that you did not follow the law during the accident, your insurance claim will almost certainly be denied. 

  • Purpose of The Car

Insurance policies are classified based on the intended use of the vehicle. Car insurance policies for private and commercial vehicles are distinct. If you have a private car insurance policy, it is likely that it will be rejected if you are involved in an accident while using it for commercial purposes.

  • Uninformed Repairs To Your Car

If you repair your car without informing your insurer, your insurance claim may be revoked. This is due to the fact that the company conducts surveys on the damaged car after the accident in order to insure it. It is critical to obtain approval from the insurer before proceeding with the repairs.

Take Away

Claiming your car insurance may appear to be a complicated process, but it is critical to follow the proper protocols at each step to ensure your safety and avoid having your claim rejected. Make certain that you do not withhold information from your insurance company when filing a claim and renew your policy regularly to avoid legal complications.

Also read 

Ways to Reduce your Car Insurance Premium

What Is Hypothecation In Car Insurance?

Disclaimer: This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.         


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.
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Written by Sumit Arora
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 Sumit is an insurance industry veteran with more than 20 years in the industry. Sumit is a frequent columnist and speaker at major insurer conventions and is a heard name in insurance circles In his free time, Sumit likes to spend time with his family and go on trips

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