How to Download Car Insurance Policy Copy Online?

Published On Apr 22, 2021 11:00 AM By InsuranceDekho

Misplaced your insurance papers? Here is what you need to do to get a duplicate copy.

In India, when using your car it is compulsory to always carry a copy of the car insurance with you according to the Motor Vehicles Act of 1988. If you are unable to produce the insurance document when asked you can be fined Rs. 2,000 and/or be imprisoned for up to 3 months. With the e-Vahan Bima application, it is now possible to simply carry a soft copy of the insurance document. Moreover, the QR code can easily be scanned to check the details and status of the insurance document. But in case you’ve misplaced your soft copy, this article will help you get a duplicate one. 

How to Get Duplicate Insurance Papers Offline?

The following steps will guide you in issuing duplicate insurance papers offline:

Step 1: Inform the insurance provider about the loss of the document by contacting their 24x7 helpline numbers. You can also write them an email regarding the same. They will inform you about the specific procedure you will need to follow, there may be slight variations for each insurance provider based on their requirements.

Step 2: File an FIR at the nearest police station, stating that your car insurance papers were misplaced/lost and they cannot be traced. You will require a copy of the FIR for the duplicate insurance papers.

Step 3: You will need to publish an advertisement in your state newspapers announcing the loss of these papers at your own cost.

Step 4: You will also need to submit an application for duplicate papers to the insurance holder after filing the required details along with the mentioned documents.

Step 5: Get an indemnity bond, it will need to be acknowledged by a notary and have the signature of two witnesses done on stamp paper. Once this is complete the insurance document will be issued by the insurance provider.

How to Get Duplicate Insurance Papers Online?

Issuing duplicate insurance papers online is a significantly simpler process. Follow the below-mentioned steps to download a duplicate copy of your insurance document:

Step 1: Visit the website of the insurance provider. Select the type of insurance you are dealing with. Eg., car, two-wheeler health.

Step 2:  Next, depending on the insurance provider, you will either need to log in to your account by providing the required details, entering your policy number or contacting customer service.

Step 3: Once you log in the policy document will be available for download. If not you can file a request for a duplicate copy by contacting customer service and they will send you a copy of the document.

Things to Keep in Mind

  • When you are driving your car it is mandatory to have at least third party insurance. If caught without it you will be fined since it is considered illegal. Hence, make sure to always carry a copy of the document. If you have lost the document follow the above-mentioned steps to procure a duplicate copy as soon as possible.

  • Make sure to keep the status of your car insurance in check. Invalid car insurance does not offer the insurance holder any compensation. Moreover, policies that are renewed on time do not lose their benefits such as No Claim Bonus.


When purchasing car insurance make sure to do it online, that way you can compare the different car insurance companies, the quotes they offer customers and their network of cashless garages. Moreover, you can also renew the policy and check the premium calculator. If you have queries or just want to learn more about the basics of car insurance, click here to read our articles.

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Disclaimer: This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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