Compare & Buy Car, Bike and Health Insurance Online - InsuranceDekho
Track & Policy DownloadLogin

How To Check HDFC ERGO General Insurance Claim Status?


Written by Sumit Arora

Updated Oct 16, 2023

Checking HDFC ERGO General Insurance is not that difficult. Read this article to take a note to check HDFC ERGO General Insurance Claim Status.

In India, it is mandatory by law to buy car insurance up to third-party coverage. There are a lot of insurance companies which provide motor insurance such as comprehensive policy, own-damage insurance, and third-party liability coverage. However, HDFC Ergo General Insurance Company is leading the industry with a claim settlement ratio of 99.8% and expanding its customer base. 

HDFC Ergo General Insurance is a joint venture between HDFC Ltd. and Ergo International AG, one of the most prominent insurance companies in Germany. Besides motor insurance, the company offers a wide range of products in retail, corporate, and rural sectors to cater for the unique needs of people. Some of them include health insurance, life insurance, travel insurance, home insurance, and many more. 

If you’re a new customer of HDFC Ergo General Insurance Company and are looking for a way to track the claim status of your car insurance policy, then this article will help you. Continue reading to find more. 

How To Check HDFC ERGO General Insurance Claim Status?

Steps To Track HDFC Ergo Car Insurance Claim Status 

In order to check the status of your policy claim, you can either contact your insurance agent or follow the below-mentioned steps. 

  • Browse the official website of HDFC Ergo Car Insurance. 
  • Click on ‘Track Claim Status’ in the top left corner. 
  • Fill in all the details such as name, phone number, accident location, accident date, email address, policy number, and more. 
  • Click ‘Submit’.
  • You will be navigated to the new page with the current status of your HDFC Ergo Car Insurance Policy. 

It is crucial to do a quick check of the status of your insurance claim regularly. If you still find any issues while tracking your insurance claim, then you can contact the helpline number of InsuranceDekho. 


HDFC Ergo Car Insurance has become a popular and trustable insurance provider among Indians. It provides complete protection to all insured cars and it has the largest network of cashless garages in India. It provides a wide range of add-on cover options to enhance the security of your car.  If you want a speedy claim settlement with no difficulties, then you might consider purchasing HDFC ERGO car insurance.

Frequently Asked Questions

Q1. How many cashless network garages are associated with HDFC Ergo? 

More than 7900 cashless garages are associated with HDFC Ergo. This means getting easy assistance anywhere, anytime. 

Q2. What details are required for the HDFC Ergo Car Insurance claim process? 

Documents required during the process of HDFC Ergo Car Insurance claim settlement are- 

  • Copy of RC book
  • Driving license copy
  • Copy of cover note or your policy

Q3. How much time does HDFC Ergo take to settle the claim? 

If the damage was severe and the repair expenses exceeded 75% of the insured amount, the claim settlement process could take up to 30 days.

Q4. How long does it take HDFC Ergo to resolve a theft claim?

If the insured car is stolen, the firm will pay a private investigator to find it, and for this purpose, the relevant paperwork will be collected from the cops. The claim settlement procedure in this instance could take up to 60 days.

Also Read: 

Detailed Guide On How To Claim A Car Insurance Online

What Is Third-Party Coverage In Car Insurance Plans?


Written by Sumit Arora

Sumit is an insurance industry veteran with more than 20 years in the industry. Sumit is a frequenRead More


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

Explore more before buying Car Insurance

    must dotmust graphics

    Why to buy from InsuranceDekho?

    • Instant policy # within 5 mins
    • More than 45 Lac happy customers
    • Claim Support available all 7 days of the week

    People Also Read