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All About Navi Car Insurance Self-inspection Process

Updated On Oct 16, 2023

Read this article to find out everything you need to know about the self-inspection process at Navi General Insurance.

Insurance firms have moved their services to an internet platform as technology has advanced. Self-inspection is one such approach that has been applied online to allow for a quick car check. It's a simple and seamless solution that allows the insurance provider to survey your car fast without having to send a survey crew to your home. 

Navi General car Insurance is a well-known auto insurance company with a CSR of 76.20 percent in FY20 and a network of over 1,100 garages. The best thing is that you can get low-cost car insurance and personalise your coverage with over a dozen add-ons. Read on to learn all you need to know about Navi General Insurance's self-inspection procedure.

All About Navi Car Insurance Self-inspection Process

Types of Car Inspection Processes For Car Insurance 

While all businesses use the same self-inspection procedure, different companies use different methods to enable their clients or policyholders to conduct this process. At Navi General Insurance, you can opt for either of the two types.  The types of self-inspection processes are as follows - 

  • Third-Party Inspection

This is when your insurance company enlists the services of a third party to assist them with the technical aspects of the procedure. The third-party is the other organisation engaged in this procedure.

  • Self Inspection

Some insurance firms have their own applications or websites that allow customers to self-inspect their vehicles. This does not need the cooperation of any other organisations. To begin the self-inspection, the policyholder can either download the app or go to the website.

How To Perform Self-Inspection Process At Navi General Insurance?

Especially with Navi General Insurance, self-inspecting your car is a very straightforward operation. 76.2 percent of claims in Navi insurance have been granted within 24 hours. The following are the steps to follow to perform self-inspection of your car - 

1. If you are involved in an accident, make sure that you inform Navi General Insurance first. If the inspection is to renew, or buy a new policy, you can call them at 1800 123 0004 to get detailed guidelines on performing self inspection. 

2. Once you collect all necessary documents, you will have to go to your Navi General Insurance app and go to the self-inspection option. 

3. Once you open the camera, you will have to make a video of your car and cover all sides of it. Make sure to record the affected and damaged parts carefully and with special attention. 

4. Submit the video and wait for approval. 

5. Since the video will be evaluated using AI, your application for a new policy or a claim will be approved within minutes.

You may also like to read:- Benefits of Renewing Your HDFC ERGO Car Insurance Policy  

When Is Car Inspection Required?

Insurance companies examine your car for a variety of reasons. Self-inspection is a web-based alternative to traditional surveying. The circumstances in which you will be needed to do a self-inspection of your vehicle are as follows - 

  • To Purchase Own Damage Cover

You will be required to do a self-inspection of your car when purchasing this plan to establish its condition. The cost of the policy is determined by the state of your car.

  • At The Time of Renewal of Expired Car Insurance

During the break-in time, a self-inspection process is required when renewing your policy. When your car insurance policy is up for renewal, you will be expected to do a self-inspection. This is done to determine the present state of your car.

  • When Purchasing Zero Depreciation Cover

A zero depreciation cover is an add-on to your car insurance policy that allows you to obtain the full amount of your claim by deducting the value of depreciation from the car's IDV price. As a result, you will need to do a self-inspection so that the insurance provider can assess the state of your car.

  • At The Time of Filing A Claim Settlement 

At the time of claim settlement, you must inspect your car. This is mostly done to assess the extent of your car's damage and calculate the claim amount. Self-inspecting your car to obtain insurance is a quick and painless process.

Also Read:- SBI General Cashless Car Insurance Process Explained 

Take Away

With technological advancements, an inspection of your car can be done at your leisure from the comfort of your residence. Make sure to follow the above-mentioned steps to successfully perform self-inspection on your car with Navi General Insurance.

Disclaimer: This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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