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Aviva User Reviews

83 reviews Rate This
Highlights
Claim Settlement Ratio98.01%
Customer Care9:00 AM to 6:00 PM
Death Benefit Paid For790 Policies
Inception2002
Presence93 Offices
Total Death Benefit Paid80.78 Crore
Rating of Aviva
5.0
Based on
83 User reviews
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I would suggest others as well buy term plans from InsuranceDekho as the customer team was available 24*7 to answer my questions. So, I bought the Aviva Jana Suraksha plan from InsuranceDekho. 

Mayank Jain
On: Sep 22, 2022 | Views

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Aviva Term Insurance Contact Details

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Claim Process at Aviva Term Insurance

  • 1

    Claim Intimation

    In the case of death of the life assured, a claim intimation to the insurance company must be made as early as possible.
  • 2

    Submission of Documents

    Claim form, death certificate, original policy document, and more documents must be submitted to ensure smooth claim settlement.
  • 3

    Claim Evaluation

    Once the documents are submitted, the insurance company will conduct thorough evaluation of the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim settlement is done within 30 days. If additional investigation is required, it make take 6 months.

FAQ About Aviva Term Insurance

  • What is the claim settlement ratio of Aviva Life Insurance?

    Aviva Life Insurance had a staggering claim settlement ratio of 97.53% in the FY 2019-2020

  • What is the minimum age required to be eligible for the Aviva Life Term Insurance plan?

    The minimum age to apply for the Aviva Life Term Plan is 18 years.

  • Is my Term Insurance policy with Aviva Life cover COVID 19?

    Yes, under Aviva Life term insurance plan you are covered under COVID 19.

  • What are the exclusions while buying Aviva Life Term Insurance Plans?

    The exclusions under Aviva Life Term Insurance are as follows:

    • Death due to medical condition not mentioned in the policy document
    • Death due to illegal activity 
    • Death due to suicide within 1 year of the inception of the policy.

  • What are the documents required to purchase an Aviva Life Term Insurance plan online?

    The following documents are needed to buy Aviva Life Term Insurance Plan:

    • Age Proof
    • ID Proof
    • Income Proof
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