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Aviva Term Insurance Claim Settlement

83 reviews Rate This
Claim Settlement Ratio98.01%
Customer Care9:00 AM to 6:00 PM
Death Benefit Paid For790 Policies
Presence93 Offices
Total Death Benefit Paid80.78 Crore

Claim Settlement of Aviva Term Insurance

Aviva Life Term Insurance Plans has an easy and quick claim settlement process. The insurance company allows you to settle a claim both online and offline. Aviva Life Insurance featured an excellent claim settlement ratio of 97.53% in FY 2019-20. Aviva Life Insurance ensures complete transparency in the claim settlement process to control any possibility of deceit.

  • How To Make Claim

    How To Make Aviva Life Term Insurance Claim Online?

    Following are the steps to make a claim for Aviva Life Term Insurance Policy:

    Step 1: Fill Up The Claim Form

    Visit the official website of Aviva Life Insurance Company and scroll through the customer services section. Click on the File a claim option. A new window will appear on your screen, fill in your policy number and date of birth, and select the submit button to proceed with the claim settlement process.

    Step 2: Documents Submission

    Submit all the relevant documents mentioned above in original or photocopies, attested by a Gazetted Officer, Magistrate, Tahsildar, or police Sub-inspector in the nearest Aviva Life Branch office.

    Step 3: Claim Reimbursement

    After submission of all the documents, Aviva Life Insurance will verify the submitted documents and ask for more documents, if required. Once all the documents are verified and examined, funds will be released in the favour of the nominee through NEFT.

    How To Make Aviva Life Term Insurance Claim - Offline?

    Aviva Life Term Insurance claim can be initiated by visiting the nearest Aviva Life Branch office or calling at their customer care toll-free number - 1800 103 7766


  • Documents Required

    Documents Required To Make Aviva Life Term Insurance Claim 

    The documents which are required at the time of settling a term insurance claim with Aviva Life Insurance-

    • Original Policy Document
    • Completely & Countersigned filled Claim Form
    • Nominee ID proof establishing a relationship with Life Insured
    • Copy of death certificate issued by the local authority
    • Address Proof of the Nominee
    • Medical Records 
    • Last Medical Attendance Report (LMA)
    • Post Mortem Report, if post mortem has done
    • FIR / Police Report 
    • Inquest Report/Panchnama 
    • Saving Bank Account Number
    • Newspaper cuttings
    • The contact number of Claimant

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Aviva Term Insurance User Reviews

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What users are saying
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    On: Oct 12, 2022
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    On: Sep 29, 2022
  • Effective communication

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Aviva Term Insurance Contact Details

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Claim Process at Aviva Term Insurance

  • 1

    Claim Intimation

    In the case of death of the life assured, a claim intimation to the insurance company must be made as early as possible.
  • 2

    Submission of Documents

    Claim form, death certificate, original policy document, and more documents must be submitted to ensure smooth claim settlement.
  • 3

    Claim Evaluation

    Once the documents are submitted, the insurance company will conduct thorough evaluation of the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim settlement is done within 30 days. If additional investigation is required, it make take 6 months.
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