Aviva Term Insurance Claim Settlement
|Claim Settlement Ratio||98.01%|
|Customer Care||9:00 AM to 6:00 PM|
|Death Benefit Paid For||790 Policies|
|Total Death Benefit Paid||80.78 Crore|
Claim Settlement of Aviva Term Insurance
Aviva Life Term Insurance Plans has an easy and quick claim settlement process. The insurance company allows you to settle a claim both online and offline. Aviva Life Insurance featured an excellent claim settlement ratio of 97.53% in FY 2019-20. Aviva Life Insurance ensures complete transparency in the claim settlement process to control any possibility of deceit.
How To Make Claim
How To Make Aviva Life Term Insurance Claim Online?
Following are the steps to make a claim for Aviva Life Term Insurance Policy:
Step 1: Fill Up The Claim Form
Visit the official website of Aviva Life Insurance Company and scroll through the customer services section. Click on the File a claim option. A new window will appear on your screen, fill in your policy number and date of birth, and select the submit button to proceed with the claim settlement process.
Step 2: Documents Submission
Submit all the relevant documents mentioned above in original or photocopies, attested by a Gazetted Officer, Magistrate, Tahsildar, or police Sub-inspector in the nearest Aviva Life Branch office.
Step 3: Claim Reimbursement
After submission of all the documents, Aviva Life Insurance will verify the submitted documents and ask for more documents, if required. Once all the documents are verified and examined, funds will be released in the favour of the nominee through NEFT.
How To Make Aviva Life Term Insurance Claim - Offline?
Aviva Life Term Insurance claim can be initiated by visiting the nearest Aviva Life Branch office or calling at their customer care toll-free number - 1800 103 7766
Documents Required To Make Aviva Life Term Insurance Claim
The documents which are required at the time of settling a term insurance claim with Aviva Life Insurance-
- Original Policy Document
- Completely & Countersigned filled Claim Form
- Nominee ID proof establishing a relationship with Life Insured
- Copy of death certificate issued by the local authority
- Address Proof of the Nominee
- Medical Records
- Last Medical Attendance Report (LMA)
- Post Mortem Report, if post mortem has done
- FIR / Police Report
- Inquest Report/Panchnama
- Saving Bank Account Number
- Newspaper cuttings
- The contact number of Claimant
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Why to Buy Term Insurance Policy Online from InsuranceDekho
- Tax benefit upto 1,50,000*
- Claim support everyday 10AM-7PM
- 45 Lacs+ happy customers
Aviva Term Insurance Contact Details
Insurance Dekho755 1196 989Mon to Sun 10:00 AM to 7:00 PM
Aviva Term Insurance1800-103-7766Mon to Sat 9:00 AM to 6:00 PM
Claim Process at Aviva Term Insurance
Claim IntimationIn the case of death of the life assured, a claim intimation to the insurance company must be made as early as possible.
Submission of DocumentsClaim form, death certificate, original policy document, and more documents must be submitted to ensure smooth claim settlement.
Claim EvaluationOnce the documents are submitted, the insurance company will conduct thorough evaluation of the claim filed.
Claim SettlementIf claim request is approved, claim settlement is done within 30 days. If additional investigation is required, it make take 6 months.