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LIC Life Insurance Claim Settlement

The Claim Settlement Ratio for LIC or Life Insurance Corporation of India shows how many claims this life insurance company has settled compared to how many were filed by policyholders in a particular year. This important metric is a measure of the reliability and trustworthiness of an insurance company in India.

A high settlement ratio indicates that the insurer is prompt and fair in processing and paying out claims. It moreover provides peace of mind to policyholders and their families.

On the other hand, if the ratio is lower, say 80%, it might raise some concerns. It could mean that the life insurance company is facing challenges in settling claims efficiently, which might affect the confidence of potential customers.

So, when considering a life insurance policy, it's wise to check the claim settlement ratio of the insurer.

Claim Settlement Ratio of LIC Life Insurance

In the financial year 2022-23, LIC's claim settlement ratio (CSR) is 98.52%. That means out of every 100 claims made by policyholders, LIC successfully settles about 98 of them. So, if you have a policy with LIC and you or your family ever need to make a claim, there's a really high chance that LIC will come through and provide the support you need.

Financial Year

Insurer Name


FY 2022-23

LIC Life Insurance


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1. Premium has been calculated for coverage till 60 years
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LIC Life Insurance Claim Initiation

If you're unsure about how to start the claim process with LIC Life, don't worry as we've got you covered.

How to File a Claim?

The steps to file a claim with LIC are as follows:

Step 1: Reach Out to LIC Life

Start by contacting LIC Life Insurance through their customer support helpline or via email to notify them of your intent to file a claim. If you've purchased your policy through InsuranceDekho, you can also reach out to us for assistance in initiating the claim process.

Step 2: Gather Required Documentation

Collect all necessary paperwork, including a completed claim form, policy documents, relevant medical reports (if applicable), death certificate (for life insurance claims), and any other important documents.

Step 3: Complete the Claim Form

Fill out the claim form provided by LIC Life. Make sure that all sections are accurately and fully completed. This form will request essential information about the policyholder, the nature of the claim, and supporting details.

Step 4: Submit the Claim Form

Once the claim form is filled out and all required documents are gathered, submit them to LIC Life through the designated channels provided by the company.

Step 5: Stay Updated

Keep in touch with LIC Life Insurance to monitor the progress of your claim. You can check on the status of your claim by contacting their customer support team for updates.

Details to be Filled in the LIC Life Claim Form

The claim form issued by LIC Life usually mandates the following information:

  • Policyholder Details: This includes personal information like name, address, contact details, policy number, and other pertinent details.

  • Claim Nature: Clearly indicate the type of claim being made, whether it's related to death, maturity, critical illness, etc.

  • Claimant Information: If the claimant is different from the policyholder, provide their relevant details.

  • Claim Circumstances: Describe the circumstances leading to the claim, such as the event that triggered it (e.g., death, illness).

  • Required Documentation: Ensure all necessary documents, as specified by LIC Life Insurance Company, are attached to support the claim.

Claim Process of LIC Life Insurance

The step-by-step claim process of LIC Life Insurance is as follows:

Step 1: Promptly inform the insurance company of the incident by either sending an email, calling their helpline, or visiting their official branch.

Step 2: For online claims, ensure your policy details are accurate. If filling offline, download the claim form, complete it thoroughly, and affix your signature.

Step 3: When filing online, provide the life-assured details. For offline claims, gather all necessary supporting documents as per your claim requirements.

Step 4: If you're the nominee and filling online, include nominee details along with the claim form. For offline death claims, simply submit the necessary documents to the insurer.

Step 5: The claim management team will review and assess the submitted documents, aligning with the terms and conditions of your LIC Life Insurance policy.

Step 6: Once all required documents are gathered and reviewed, the insurer will proceed with processing your claim accordingly.

How to Check the LIC Life Insurance Claim Status?

The different ways in which you can check the status of your LIC Life Insurance claim are mentioned below:


Step 1: Open your web browser and go to the Claim page on the official website of LIC.

Step 2: Next, press the “Start Online Claim” button or the “Track Claim” button.

Step 3: To proceed further with checking the status of your LIC claim, enter the required details such as your Claim ID, Policy Number, DOB of Life Assured, etc.

Step 4: After entering all the details, click on the “Track” button and you will be able to see the current status of your LIC life insurance claim.


For an offline inquiry regarding your claim status, you have a couple of options. You can reach out to LIC Life Insurance through their helpline number, which is +91-22-68276827. Alternatively, you can also choose to visit the nearest branch office of the insurer in your area for assistance with checking the status of your claim.

Alternate Method

If you've bought your LIC Life Insurance policy via InsuranceDekho, you have the added convenience of reaching out to us for assistance. Simply dial 755 1196 989 to speak with our dedicated support team or send an email to We're here to provide you with updates on the status of your claim request by coordinating directly with LIC Life.

LIC Life Insurance Claim Settlement Time

The duration for settling both maturity and death claims with LIC Life Insurance typically does not exceed 30 days from the date when all required documents are received.

Tips to Get Your Claim Settlement Faster

The following are some easy tips to help you get your LIC life insurance claim settled faster:

  • Keep Your Policy Documents Safe: Make sure you have all your policy documents in one place and easily accessible. This will help speed up the LIC Life Insurance claim process.

  • Notify LIC Promptly: As soon as the need arises to make a claim, make sure you notify LIC immediately. The sooner your insurance company is aware, the faster they can start processing your claim request.

  • Provide Accurate Information: When submitting your claim, ensure that all the information you provide is accurate and complete. Any discrepancies or missing details can delay the LIC claim settlement process.

  • Submit Required Documents: Be sure to submit all the necessary documents along with your claim form. This typically includes a death certificate, policy documents, identification proof, etc. Providing everything upfront can prevent unnecessary delays.

  • Follow-up Regularly: Stay in touch with LIC and follow up regularly on the status of your claim. This shows your commitment and can sometimes help expedite the process.

  • Understand Your Policy: Take some time to thoroughly understand your life insurance policy, including the terms and conditions related to claims. Knowing what is covered and any specific requirements can help you submit a more accurate claim.

  • Seek Assistance if Needed: If you're unsure about any aspect of the claim process or if you encounter difficulties, don't hesitate to reach out to InsuranceDekho's customer support team for guidance and assistance. We are here to help you navigate through the process smoothly and efficiently.

LIC Life Insurance Claim Assistance & Support

Making sure that our valued LIC Life Insurance policyholders get the help and support they require at every stage of their insurance journey is our first focus at InsuranceDekho. Whether you have questions about your LIC policy, need help understanding coverage details, or require assistance with filing a claim, our dedicated team is here to provide efficient and reliable service.

We can be reached in a number of ways:

  • Give Us a Call: Please contact our customer service department at 755 1196 989 if you require prompt assistance. Our helpline is open twenty-four hours a day, seven days a week, except for national and gazetted holidays. Our representatives are here to answer any questions you may have about your policy or claims

  • Send Us an Email: Alternatively, you can drop us an email at Simply outline your query or claim request in the email, and our experienced team will promptly respond with the necessary information and support you require.

Life Insurance News

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  • Securing Family

    I was looking for a meaningful gift for my niece’s wedding when I came across the Life Insurance policy from InsuranceDekho. I gifted her LIC Life Insurance, and there couldn’t have been a better gift for her future. Thank you, team. You are doing a wonderful job. 

    By Sandeep Bishnoi
    On: Jun 24, 2024
  • Exceptional Team Support

    I recently had an outstanding experience with InsuranceDekho's support team regarding my LIC life insurance policy. Their exceptional dedication to customer satisfaction reaffirmed my confidence in both InsuranceDekho and LIC life insurance.

    By Vishesh Arora
    On: Mar 11, 2024
  • Buy Conveniently

    Nice place to purchase a Life insurance policy. I bought the LIC Life Insurance Plan. The process was quite smooth and easy. The policy tracking feature is very impressive. It's been a week since I bought the LIC life insurance policy. It was easy for me to know the status of my plan on InsuranceDekho’s online portal.

    By Manish Rathor
    On: Feb 09, 2024
  • Recommended Service

    This platform is my favorite place to buy a Life insurance policy. I bought the LIC LIfe insurance plans from Insuranedekho’s website. All the documentation and paperwork were done online easily and safely. I recommend everyone who is looking forward to buying an affordable life insurance plan.

    By Soniya Rajput
    On: Dec 12, 2023
  • User-friendly website

    The website of InsuranceDekho is extremely easy to use. I was easily able to scroll through the different sections of the website when I was buying LIC Life Insurance Policy from InsuranceDekho. 

    By Shreya Deol
    On: Nov 24, 2023

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  • What is the claim settlement ratio of Life Insurance Corporation?

    Life Insurance Corporation featured a high claim settlement ratio of 97.79% in the FY 2019-20.

  • Where can I download the claim forms from?

    You can download the claims forms from Life Insurance Corporation official website by following simple steps:

    Step 1: Visit the Life Insurance Corporation website and click on ‘LIC Online Service Portal’
    Step 2: Click on ‘Claim forms’ on the right menu under ‘LIC Online Service Portal’
    Step 3: Choose the claim form as required according to your claim and download the form.

  • What is the toll-free helpline number of Life Insurance Corporation?

    Toll-free helpline number of Life Insurance Corporation is 022 68276827.

  • What documents ID Proof and address proof required while applying for an insurance policy?

    The following documents can be considered for ID and Address Proof while applying for an insurance policy:

    • PAN Card Passport
    • Aadhar Card 
    • Driving License 
    • Bank Account Statement 
    • Voter Identity Card.
  • How to apply for a LIC life insurance policy claim?

    One needs to inform the insurance provider regarding a claim at the branch office. The claims are handled at the LIC branch office only.

  • What is the claim settlement ratio of LIC Life Insurance?

     The Claim Settlement Ratio or CSR of LIC Life Insurance is 98.52%.

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