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Shriram Life Insurance Claim Settlement

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Claim Settlement of Shriram Life Insurance

Shriram Life Insurance Company promises a simple and easier claim intimation and settlement protocol. The claims department makes sure that all the legitimate claims are processed as soon as possible with the least discomfort to the claimant. Keeping in touch with the rapidly digitizing world, Shriram provides both online and offline options of claim settlement to its customers.

  • How To Make Claim

    Shriram Life Insurance Online Claim Process 

    The online claim settlement process of Shriram Life Insurance is easy and consists of the following three steps:

    Step 1: Claim Intimation

    To intimate the insurance company, a claimant has to visit the Claim Intimation page to place the claim request online via the online portal of Shriram Life Insurance Company. They need to know the policy number and the date of birth of the person assured. In case of any difficulty, the Claim Settlement Video Assistance page is a big assistance to know the entire process.

    Step 2: Submission of Documents

    The claimant has to submit all the required documents at the official address of the claims department of Shriram Life Insurance or upload those documents as the company prefers.

    Step 3: Reviewing of Documents

    The claim documents submitted are reviewed by Shriram Life Insurance and then an assured payout is made to the claimant.

    Shriram Life Insurance Offline Claim Settlement Process

    Shriram Life Insurance also provides an offline claim settlement process. The process is totally hassle-free. The claim process with Shriram Life insurance in an offline mode is initiated by intimating the claim. To intimate a claim to the insurance company, the claimant must file the duly filled intimation form at the claims department of Shriram Life insurance. The claim form has to be submitted along with the rest of the required documents. The last step includes a review of documents by the insurance company after which Shriram Life Insurance informs the claimant and pays the settlement amount in the claimant’s bank account.

  • Documents Required

    Documents Required For Shriram Life Insurance Claim Settlement

    Following is the list of all the documents that need to be submitted when claiming the policy benefits in the given scenarios:

    Claim Type

    Documents Required

    Natural Death Claim
    • Proof of age, ID, and address of either the nominee or claimant.
    • Proof of age, ID, and address of the Life Assured.
    • Duly filled in insurance claim forms.
    • Photocopy of the Bank Claimant Passbook attested by the manager of the concerned bank.
    • Death Intimation Form or Death Intimation Letter (Available at Branch Office)
    • Death Certificate (Issuing Authority – Competent Local Authority)
    • Policy documents or Proof highlighting the name of the claimant on behalf of the life assured.

    Unnatural/Accidental Death Claim
    • Proof of age, ID, and address of either the nominee or claimant.
    • Proof of age, ID, and address of the Life Assured.
    • Duly filled in insurance claim forms.
    • Photocopy of the Bank Claimant Passbook attested by the manager of the concerned bank.
    • Death Intimation Form or Death Intimation Letter (Available at Branch Office)
    • Death Certificate (Issuing Authority – Competent Local Authority)
    • Policy documents or Proof highlighting the name of the claimant on behalf of the life assured
    • FIR copy and Post mortem copy attested by concerned Police Authority.

    Critical Illness Rider Claim 
    • Complete Medical Records
    • Critical Illness Intimation Letter
    • Proof of age, ID, and address of the Life Assured
    • Photocopy of the bank passbook of the life Assured attested by the manager of the concerned bank officials.

    Permanent Disability Claim
    • Disability intimation letter and certificate as issued by Competent Medical Officer.
    • Complete set of medical records.
    • Proof of age, ID, and address of the Life Assured.
    • Photocopy of the bank passbook of the life assured as attested by the manager of the concerned bank.
    • FIR copy (in case if the total permanent disability is accident induced) – should be attested by the concerned police authority.
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  • Satisfying Insurance Policy

    I am glad to purchase the Shriram Life Insurance Policy from InsuranceDekho. The customer care team was very e...

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    Shriram
    By Rajesh Sharma
    On: Feb 27, 2024
  • Dedicated Support Team

    The team of InsuranceDekho was so helpful when I was searching for a life insurance plan. When I finally decid...

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    Shriram
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    On: Dec 26, 2023
  • Great customer service

    While buying the Shriram Life Insurance Policy from InsuranceDekho, I experienced great customer service and s...

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    Shriram
    By Vinay Devgun
    On: Nov 21, 2023
  • Responsive Customer Support

    The customer support team at InsuranceDekho was quick to respond to my queries regarding my Shriram Life Insur...

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    Shriram
    By Gautam Singh
    On: Nov 16, 2023
  • Flexibility and Convenience

    InsuranceDekho offers the flexibility that I need in my life insurance. The Shriram Life Insurance Policy acco...

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    Shriram
    By Sunil Savokar
    On: Oct 26, 2023
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Claim Process at Shriram Life Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

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FAQs

  • How can I contact the Shriram Life Insurance Claim settlement process in case of any difficulty?

    You may either call Shriram Life Insurance on 1800-3000-6116 or write to claimsupport@shriramlife.in.

  • Are the Shriram Life Insurance Claim Forms available only in English?

    No. To facilitate all customers with the ease of the claim settlement process, Shriram Life Insurance has made available the death claim forms in 9 different vernacular languages – Hindi, Bengali, Gujarati, Tamil, Telugu, Oriya, Marathi, Kannada, and Malayalam. You may browse the forms in your native language under the Claims Form section page.

  • What about the Shriram Life Insurance claim amount if the nominee dies during the policy term?

    In case of the death of the nominee during the Shriram Life Insurance policy term, the insured is bound to nominate someone else under Insurance Act Section 39.

  • What will be the average period required to settle the Shriram Life Insurance claim raised?

    If you have the complete set of claim documents ready with you, your Shriram Life Insurance claim can be settled within 30 days. Some claims may require further investigation which may consume a bit of more time.

  • Can the claims be rejected by Shriram Life Insurance Company?

    Yes, your claims can be rejected on the grounds of Lapsation Status of Insurance Policy. This Shriram Life Insurance policy indicates a non-coverage of a particular loss of event which has not been qualified under the loss definition (either marginally or totally).

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