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Pramerica Life Insurance Claim Settlement

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Pramerica Life Insurance
Highlights
Claim Settlement Ratio98.61%
Customer Care1800 102 7070
Death Benefit Paid For560 Policies
Inception2013
Presence138 Offices Pan India
Total Death Benefit Paid22.44 Crore

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Claim Settlement of Pramerica Life Insurance

Pramerica Life Insurance has a very friendly claim settlement process. The company has a claim settlement ratio of 98.61% in the FY 2020-21, which speaks for itself. The company offers both the online and offline mode of the claim settlement process.
Pramerica Life Insurance is a company which keeps up with the time, and in doing so, they have also provided their customers with a WhatsApp facility.

  • How To Make Claim

    Pramerica Life Insurance Online Claim Settlement Process

    Pramerica Life Insurance has a four-step process for online claim settlement, and it is very easy and can be done through its website.

    Step 1: Claim Intimation: Visit the claims page on the official website of Pramerica Life Insurance. Enter all the necessary personal and policy details to intimate the claim.

    Step 2: Claim Processing: The claims officer at Pramerica Life Insurance will study the legitimacy of the claim and reach out to the claimant for the submission of documents.

    Step 3: Upload Documents: You would be given a link to upload all your required documents online on the  Pramerica Life Insurance website.

    Step 4: Claims Decision: Pramerica Life Insurance takes a decision regarding all insurance claims within 30 days of the last document being submitted. If extra time is required for any reason, the same would be conveyed to you. 

    Pramerica Life Insurance Offline Claim Settlement Process

    The best way for offline intimation is to visit the office, or you can try the new WhatsApp method. You have to call or WhatsApp on the number 8800300077 to register a claim. A link would be provided to you in case of the WhatsApp method, and you have to visit the branch to submit the documents. The claim would be studied in detail, and a decision would be reached in 30 days of receiving the last document.

  • Documents Required

    Documents required for Pramerica Life Insurance Claims

    The list of documents for registering for the Pramerica Life Insurance claim is as follows:

    Claim Type

    Documents Required

    Natural Death Claim
    • Duly filled and signed Claim Form
    • Death Certificate of the policyholder
    • Photo ID, Address proof and relationship with policyholder proof
    • Original copy of a Cancelled Cheque having the name of the nominee
    • Original Policy Papers
    • Photocopy of Passbook or Bank Statement which is not more than 3 months old. It should be attested by the branch manager or gazetted officer

    Death Due to Accident, Suicide, or Murder
    • Newspaper cuttings (if there are any of the incident)
    • FIR Report
    • Post-Mortem Report 
    • Police Inquest Report / Panchnama
    • Final Report of the Police Investigation

    Additional Documents for Hospital Death 
    • Report of the last attending doctor 
    • Hospital treatment records  
    • Authority Letter issued by the hospital
    • Certificate Cremation 

    Critical Illness Claim
    • Filled and signed Critical Illness Claim Form
    • All the Past and Present Discharge Summaries
    • All medical/ hospital records, test reports

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Claim Process at Pramerica Life Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

Pramerica Life Insurance Claim Settlement FAQs

  • How can I check the status of the claim on my Pramerica Life Insurance policy?

    To check the status on the claim of your policy, you can call the claim desk of the company on the number: 0124-4697072. The Operational Hours include timings between 9 AM to 6 PM. Claim stats can also be checked by mailing us at claims@pramericalife.in

  • Who can be made a nominee in a Pramerica Life Insurance policy?

    Any person can be named as a nominee by the policyholder of a Pramerica Life Insurance. However, in practice, the nominee is generally a close relative and preferable someone next of kin.

  • What are the documents required for Pramerica Life Insurance accidental death claims?

    Following is the list of documents required for Pramerica Life Insurance accidental death claims:

    • All documents required for natural death claims
    • FIR Report
    • Post-Mortem Report 
    • Police Inquest Report / Panchnama
    • Final Report of the Police Investigation

  • How long is the claim settlement process for Pramerica Life Insurance?

    Pramerica Life Insurance honours a claim within 30 days of the last document submitted. If there is a requirement of any more time, then the new timeline is conveyed to you.

  • Can a Pramerica Life Insurance claim be rejected?

    Pramerica Life Insurance can reject any claim if they suspect fraud or any non-disclosure of important information. The claim can also be rejected; all the correct documents are not provided.

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