ICICI Prudential Life Insurance Claim Settlement

ICICI Prudential Life Insurance Claim Settlement Process

ICICI Prudential Life Insurance has a 3 step hassle-free claim settlement process. The process is as follows:

Step 1 - Insurance Claim Reporting

It begins with the intimation of the incident for the registration of the claim. Policyholders can register their claims online at any of our branches or via the SMS method at their convenience.

• Call their 24x7 Claim Care Team on 1-860-266-7766
• Visit their nearest ICICI Prudential Life Insurance branch
• Email your claim at claimsupport@iciciprulife.com, 
• SMS ‘ICLAIM <space> Policy Number’ to 56767.

Step 2 - Insurance Claim Review

Here the ClaimCare team of ICICI Prudential Life insurance assess your claim, inform you in case any documents are pending and raise a requirement. Its ClaimCare team is responsible for sending updates via SMSes, Calling for required additional documents and sending reminders.

Step 3  -  Claim Settlement

Once the claim is intimated and the ClaimCare Team receives all the relevant documents the insurer settles your claim. Moreover, to secure the amount of your claim settlement, lessen the documentation procedure and confirm your convenience, ICICI Prudential Life Insurance Company has developed electronic modes of transfer to use for the settlement of claims.