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Bajaj Allianz Life Insurance Claim Settlement

The Claim Settlement Ratio (CSR) of Bajaj Allianz Life Insurance indicates how many claims the company successfully pays out of all claims requests received over a given time period, typically a year. It is a good way to see how trustworthy and responsive Bajaj Allianz is to customer claims.

Customers who have insurance with a high claim payout ratio can be confident that the company will keep its word, giving them peace of mind. This metric assists consumers in selecting an insurance company by demonstrating how well it runs its operations and how satisfied its customers are. People talk about how dependable Bajaj Allianz is and how much they care about their customers, which makes them an excellent insurance provider.

Claim settlement Ratio of Bajaj Allianz Life Insurance

Bajaj Allianz Life Insurance's claim settlement ratio is 99.04%, according to the IRDAI Annual Report. This ratio signifies the commitment of the company to fulfilling all valid claims it receives, proving a high degree of confidence in claim processing. The claim settlement ratio is a key factor to consider when selecting a life insurance company since it represents its track record in resolving claims. It also shows how reliable the insurance company is and how committed it is to helping policyholders through tough times.

Financial Year

Insurer Name


FY 2022-23

Bajaj Allianz Life Insurance


Source: Bajaj Allianz website

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Bajaj Allianz Life Insurance Claim Initiation

Are you looking for help starting your claim process with Bajaj Allianz Life Insurance? If that is the case, go through the below steps:

How to File a Claim?

Step 1: Contact Bajaj Allianz Life

There are several ways to get in touch with Bajaj Allianz Life Insurance to file a claim: you can call, email, or text them. You can also contact us for help if you bought your policy through InsuranceDekho.

Step 2: Gather Your Documents

Gather all of the necessary papers, such as the fully completed claim form, policy papers, medical reports (if applicable), the death certificate (for life insurance claims), and any other documents.

Step 3: Fill the details in the claim form

Complete the claim form provided by Bajaj Allianz Life. This form requires information about the policyholder, claim type, and other supporting information. Make sure you fill it out correctly and completely.

Step 4: Claim Submission

After completing the form, submit the duly filled-out application form and attach it with the necessary documentation to Bajaj Allianz Life Insurance Company.

Step 5: Keep in Touch

Maintain regular communication with your customer support team about the status of your claim and track its progress.

Details to be Filled in the Bajaj Allianz Life Claim Form

When completing the claim form that Bajaj Allianz Life provides, you must provide the following information:

  • Policyholder information: You must keep all policy details on hand, including the policy number, full name, address, and contact information (such as phone number and email address). The insurer uses this information to identify your policy and contact you as needed.

  • Claim Type: It is important to mention what kind of claim it is, such as one for a critical illness, maturity, or death.

  • Particulars of Claimant: If you are the nominee or beneficiary and not the policyholder, you need to give details about yourself as a claimant, such as how you are related to the insured or the policyholder.

  • Declaratory Statement: Give a short explanation of what happened that made you file the claim. For example, when filing a death claim, include the date and reason for the death. Explain the critical illness claim's diagnosis and the medical care that was given.

  • Attached Documents: You must provide certain supporting documents to support your life insurance claim. Medical certificates may also be included in policy documents, death certificates, and other relevant documents and information.

  • Mandatory Documents Required: The following is the list of documents you must submit mandatorily.

    • Claimant's Name

    • Life-assured person's name

    • Original policy documents

    • Release Order for Maturity

    • Date of the life assured's death or accident

    • The cause of the death or accident

    • Contact Information

    • Proof of current address for the claimant

    • Valid photo ID

    • A valid bank passbook, statement or cancelled cheque bearing the name and bank account number of the claimant.

    • Succession certificate (in the absence of the nominee)

Claim Process of Bajaj Allianz Life Insurance

Below is a step-by-step guide to the claim procedure for Bajaj Allianz Life Insurance:

Step 1: Claim Intimation- Inform Bajaj Allianz Life Insurance about the claim and about the accident immediately. You may contact them using their official website, email, or call at toll-free number.

Step 2: Verification: Double-check your policy information before filing a claim online. Additionally, when submitting an offline claim, ensure the claim form is downloaded, duly completed, signed at all important locations, and finished.

Step 3: Document Submission- Submit all important papers and claim forms. Required papers normally consist of the original insurance paperwork, death certificate, ID verification, and other essential relevant documents.

Step 3: Claim Assessment- Bajaj Allianz will review your claim and papers to make sure that they comply with the policy’s terms and conditions. They may request further papers if necessary.

Step 4: Claim Decision- Bajaj Allianz will decide on the claim after the evaluation. If authorised, they will move to the settlement stage. Your claim is formally registered once you provide all the required documents with a written claim request at the nearest branch or claims cell office.

Step 5: Claim Settlement- If your claim is granted, Bajaj Allianz will settle it within 30 days. Settlement might take up to 120 days during an ongoing investigation. When the claim is accepted, the nominee or policyholder is notified of the payment through SMS or Call.

Note: To keep the claim process moving as quickly as possible, please make sure that all the information you give is correct and complete.

How to Check the Bajaj Allianz Life Insurance Claim Status?


Step 1: Open your web browser and go to the official Bajaj Allianz Life Insurance website.

Step 2: Navigate to the “Claim Reporting” section. You will find this under the “Customer Service” or “Claims” tab.

Step 3: On the claim status page, you must enter either your policy number or ID number (if you have it).

Step 4: Additionally, provide the insurer’s name and date of birth in the format DD-MM-YYYY.

Step 5: Click on the “Submit” or “Check Status” button after entering the required details.

Step 6: You can also mail them to


There are several methods you can use to learn about the status of your claim without having to visit the internet. Call the customer support line at 1800 209 7272 anytime to speak with the team of Bajaj Allianz Life Insurance Company. Then, follow the automated instructions. Additionally, you may find the Bajaj Allianz Life Insurance branch office closest to you. Visit there in person to find out more about the status of your claim. The employees at the branch will help you and give you the information you need.

Alternate Method

If you purchased your Bajaj Allianz Life Insurance policy through InsuranceDekho, please call us at 755 1196 989 or email We will assist you in checking on the status of your claim by contacting Bajaj Allianz Life Insurance Company.

Bajaj Allianz Life Insurance Claim Settlement Time

Getting your insurance claim handled as soon as possible may be quite useful when times are really tough. With Bajaj Allianz Life's unique 1-Day Death Claim Settlement service, policyholders may have their claims processed and reimbursed in as little as 24 hours. One day is calculated from the claim notification date if it is made before 3 PM on a working day (NON-NAV days from ULIP at Bajaj Allianz Life offices are excluded).

Tips to Get Your Claim Settlement Faster

To speed up the process of getting your Bajaj Allianz Life Insurance claim paid, you must follow these steps:

  1. Take Regular Follow-ups: Talk to your insurance company on a regular basis to see how your claim is going. Ask for an update on the status of your claim by calling or leaving them an email.

  1. Policy Understanding: Take your time to understand your insurance policy's details and coverage so that you are clear about the claiming process and it will also speed up the whole process.

  1. Track Help in Time: If you face any difficulties or delays, don't hesitate to reach out to customer support or escalate the matter to a higher level. Talk to a financial advisor if you need help understanding your insurance policy or the claim process.

  1. Maintain honesty: You should always be honest and open when you file your claim. Maintain transparency about your health status, occupation, habits, and other insurance policies to prevent conflicts. Being dishonest could make processing a claim more difficult and take longer than expected.

  1. Be Punctual: Send in all necessary documents well and on time. You must promptly send in all necessary documents, such as claim forms, medical reports, receipts, and other important papers.

  1. Correct Information: When you submit your claim, make sure you give accurate and complete information. Mistakes or missing information can slow down the claim processing time. Make sure always to submit genuine documents.

Bajaj Allianz Life Insurance Claim Assistance & Support

At InsuranceDekho, we are dedicated to supporting Bajaj Allianz Life Insurance customers at every turn. If you have any concerns regarding your insurance or need assistance submitting a claim, our customer service team is always here to help you.

Here is how you can get in touch with us:

  • Get in touch with us: Dial 755-1196-989 to reach our customer support hotline. This hotline number is available around the clock, 24/7, except for national and gazetted holidays. Our customer support team will assist you with any queries or worries you may have regarding your policy or claims.

Send Us an Email: You may contact us at if you would like to communicate with us by email. Our support team will respond to you as soon as possible with the details you require.

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  • Does Bajaj Allianz Life Insurance plans cover death due to COVID-19?

    Yes, Bajaj Allianz Life Insurance plans cover death caused by COVID-19. The plans offered by Bajaj Allianz Life Insurance also cover hospitalization expenses that take place while COVID-19 treatment. 

  • Can I submit the claim documents online ?

    No, the claimant has to submit the claim form and required documents at any Bajaj Allianz Life Insurance branch only.

  • How much time does Bajaj Allianz Life Insurance take to settle a claim?

    Bajaj Allianz Life Insurance takes 30 days to deliver the claim decision. If the claim requires any type of investigation it may take 120 days for the claim to be settled.

  • How will I receive the claim payout ?

    The claimant will receive the claim payout through electronic funds transfer and will directly be transferred to the claimant’s bank account.

  • What is the right time within which the claim has to be reported?

    The claim should be reported by the earliest for smooth processing of the claim.

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