Reliance Health Insurance Customer Care

In the insurance industry, customers rely on their insurers for assistance during emergencies. This becomes more crucial where health insurance is concerned as they require help quickly as the policyholder's health is at stake. Customers rely on accurate and guaranteed assistance during this time. The availability of proper assistance shows the dedication the insurer has toward their customers. Reliance Health Insurance company realizes this as it provides various options to its customers to reach out to them like emails, texts, calls, etc.

In addition to Reliance, InsuranceDekho also helps customers during crises providing them with prompt assistance related to their Reliance Health Insurance claim settlement, renewal, portability, policy download, and status check. InsuranceDekho offers various communication channels to help customers with their issues such as emails, mail, and calls.

Reliance Health Insurance Customer Care Details

To connect with Reliance Health Insurance Customer Support, reach out to them through the channels mentioned below:-

Services Offered By Reliance Health Insurance Customer Support

The following are the services offered by Reliance to make their customers stress-free:-

• Policy Renewal:- Reliance Health provides customers with the renewal notice so that the customers can renew their policy without delays.

• Policy Centers:- Inquiries related to policy are solved in this segment of self-help. Whether you need help with downloading a policy, obtaining a health card, or attaching a policy to your website, this section will assist you.

• Claims:- Filing or settling the claim is yet another service offered by Reliance Customer Care. Customers can also get their doubts about the claim process cleared by their claim settlement advisors.

• Locator:- Reliance Health Insurance also provides help in locating their office branches or network hospitals near you or around the country through their customer support team.

• Self-Serve:- Wellness solutions, the status of service requests, editing policy details, and creating and tracking the status of service requests can be resolved under this feature.

Online Support Channels Offered By Reliance Health Insurance

• Video Calls:- Reliance Health Insurance offers customers the benefit of video calls for resolving their issues. Video calls help the advisors understand a customer’s situation better.

• WhatsApp Texts:- Whatsapp texting is yet another online support tool offered by Reliance Health Insurance which will help clear smaller issues faster.

• Assistance VoiceBot:- Assistance VoiceBot helps solve issues instantly without any delays by just voicing your concerns.

• Brobot:- The availability of Brobot is an added benefit to the customer care support provided by Reliance Health Insurance where a customer can select the type of problem faced and get instant replies.

Offline Support from Reliance- Major Cities And Branches

To visit Reliance offices for assistance you can refer to the addresses below:-

Customer Support from InsuranceDekho

Assistance regarding Reliance Health policy, insurer, or plan is provided by InsuranceDekho through the communication channels given below:-

Tips for Effective Communication with Customer Care

• Communication Records:- Keeping a record of the communication held with customer care can be helpful in certain situations. Record of emails, calls, texts, etc. can help the customer with any future issues.

• Personal Details:- The personal details related to the policy while speaking to the advisors can be helpful as it will solve the problems faster.

• Policy Details:- Knowing the details of your policy especially related to the concern faced should be kept handy. It will make the advisor help you in solving your problems quickly.

• Proper Query Explanation:- Explaining the problem clearly and plainly will help the advisor understand the issues better.

Reliance Grievance Redressal Contact Information

Urgent assistance for any health insurance-related problem is provided by Reliance through the following options:-

Email:- rgicl.services@relianceada.com

Contact Number:- +91 22 4890 3009

Mail Address:- Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India – 452001.​

Noval Office:- rgicl.grievances@relianceada.com

Head Grievance Officer:- rgicl.headgrievances@relianceada.com

Grievance Redressal Contact Information For InsuranceDekho

InsuranceDekho’s grievance redressal helps customers through difficult times and on an urgent basis through the following channels:-

Email:- support@insurancedekho.com

Contact Number:- 7551196989

Mail Address:- Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.