How To Check Manipal Cigna Health Insurance Policy Status?

Manipal Cigna Health Insurance Company provides digital insurance services to its customers, which also allows tracking of claim status online through their web portal. The insured customer can log in to the official portal and check the claim status, provide claim intimation, and perform other related actions on the insurer’s website through their online claim services. The policyholders can easily track their claim status on the website or through their TPA MediBuddy in a seamless manner.

How to Check the Manipal Cigna Health Insurance Claim Status?

1. Through Manipal Cigna Website

• There are various options available to check the Manipal Cigna Health Insurance Claim status, firstly login to the Policyholders portal by visiting the Manipal Cigna Health Insurance Website, Login with your registered credentials like your policy number and the passwords.
• Then go to the claims section, and enter the claim number to view the status, here the status of your claim will be displayed. Within this dashboard, you will be able to check the status on whether your claim has been approved or rejected or is under review.

2. Through Manipal Cigna Mobile App

• The second option you have is the Mobile App. Install the official Manipal Cigna Health Insurance App from the App Store, then use your credentials to login. Now tap on “claims” to check the progress or the status of your health Insurance claim.

3. Through InsuranceDekho Website

• Login to the InsuranceDekho’s customer portal by entering your registered mobile number and OTP. 
• Click on the ManipalCigna insurance plan, and select check status.

How to Track Your Manipal Cigna Health Claim?

Some of the simple steps that you can use to track your Manipal Cigna health insurance policy status online on the insurer’s website are given below:

• Visit the Website- Visit the official website of Manipal Cigna Health Insurance
• Open the Claim Tab- On the homepage, click on the Claim tab
• Click on Claim Link- And to track your claim status visit https://www.manipalcigna.com/claims
• Now Track Claims- From this claim section you can track your claims on the website and mobile app of TPA MediBuddy
• Click on Track Claim Status- When you click on track claim status, it will show two boxes with Enter Policy Number and Date of Birth
• Enter the Details- When you enter your Manipal Cigna health policy number and date of birth, you need to click on Submit
• Check Claim Status- It will redirect you to another page where you can see your Manipal Cigna health insurance policy claim status

Steps to Check The Manipal Cigna Health Insurance Claim Status Offline?

There are various options available to check your Manipal Health Insurance Claim status through offline mode

1. Calling The Customer Support Helpline

One of the easiest ways to check the claim status of your Manipal Cigna health insurance is through the offline mode. Call on the Manipal Cigna’s Customer care number, provide them your claim number, policy number, and registered Mobile number, the representative on call will use these details to check your claim status and will provide you with the update.

2. Visiting a Manipal Cigna Branch Office

For visiting the branch, you can use the Branch Locator tool on their website or contact the customer care for getting your nearest branch details. After confirming, take the documents like your policy number or policy document, claim number, ID proof (for all types of Identification Verification). There the staff at the branch will assist you to track the status of your claim.

3. Connect With Us At InsuranceDekho

In order to check the claim status with the help of an InsuranceDekho advisor, call on the number 755 1196 989 or email us on support@insurancedekho.com

What to Do After Checking The Policy Status?

Once you check the policy status, you can follow these steps:

1. Renew on Time

If the policy is about to expire, then you should renew it on time so that you can avoid any hassle or errors in reviewing your policy. You can use the online, or app-based renewal feature offered by Manipal Cigna for renewing your policy.

2. Update The Personal Information

When you log-in to your account, you should see whether all the contact details, nominees information and all the addresses are up to date or not.

3. Review Coverage

You have to check whether your policy covers all your current healthcare needs or not, if they do not, then it is advisable that you choose the right add on to enhance your coverage. At the time of renewal you also have the option of choosing another plan from the same insurer or completely porting your insurance to a new insurer who is offering you better coverage as per your needs.

4. Download The Policy Document

Always keep a record of your documents, keep the digital as well as physical copy of your policy document handy for easy reference in future.

Conclusion

Checking your Manipal Cigna Health Insurance policy status is the simple and convenient options that offers the opportunity to access the policy details online through the official website, mobile app as the online mode will give you the instant and secured updates, For more help you can contact them through the toll free number, email support team or visit their branch.

Also Read: Five Pointers For Purchasing Mediclaim Policy

Frequently Asked Questions

Ques 1. Can I Check the Manipal Cigna Health Insurance Policy status online?

Ans. Yes, You can check your policy status online, you can online visit their website, log in to your account and using your registered details, and then see the status of your policy under the “My policy” Section

Ques 2. Any Mobile App to check my Manipal Cigna Health Insurance policy Details is available or not?

Ans. Yes, There is the Manipal Cigna Health Insurance app in which you can check the policy status. For this you can Download the app, log in with the credentials and have access to the “Policy Details” Section.

Ques 3. Can I check the policy Status Offline?

Ans. Yes, you can check the policy status through offline mode by calling the customer care, or visiting the branch or contacting to your insurance agent

Ques 4. What Details are required to check the policy status?

Ans. If anybody wants to check the policy status then you should have the policy number, registered mobile number or Email ID, and also your Date of Birth for verification

Ques 5. Is it possible to check the policy status through email?

Ans. Yes, you can send an email through the policy number, and registered details, through it you can also get an update on the policy status

Ques 6. What should I do if I forget the login credentials for the website or app?

Ans. If anybody forget the credentials then there is option to reset them by clicking on the “Forget Password” option either on the website or an app, and follow all the instructions to create the new password

Ques 7. How long will it take to get an update on my policy status?

Ans. The online methods will give you instant updates, through email or visiting the branch will take 24-48 hours. It is better to opt for customer calling as it will give you immediate help.

Ques 8. Is it possible to set reminders for the policy renewal?

Ans. Yes, the Manipal Cigna App will allow you to set the reminders for the premium payments as well as the policy renewals when it lapses.

Ques 9. Is it possible to check the multiple policies under one account?

Ans. Yes, if you have multiple policies with the Manipal Cigna, you can link them to the account and can check the status individually either on the website or an app.

Ques 10. What to do if there is any discrepancy in the policy status?

Ans. If any discrepancies are there, then you can directly contact the Manipal Cigna Customer care immediately either through phone, email, or branch, so that you can resolve the issue and see that all the policy details are accurate.