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Kotak Term Insurance Claim Settlement

164 reviews Rate This
Claim Settlement Ratio98.50%
Customer Care8:00 AM to 10:00 PM
Death Benefit Paid For3,225 Policies
Presence232 Branches
Total Death Benefit PaidRs. 170.14 Crore

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Best Kotak Term Insurance Plans

1 Crore
1.5 Crore
    Tax Free
    1 Cr
Starting From 706/Month
24hr Claim Settlement
Key Features:
  • Special Exit
  • Terminal Illness
  • Nominee's Choice payout
  • Voluntary Top Up
  • Tax Benefits
    Tax Free
    1 Cr
Starting From 787/Month
24hr Claim Settlement
Key Features:
  • Tax Benefits
    Tax Free
    1 Cr
Starting From 857/Month
24hr Claim Settlement
Key Features:
  • Waiver of Premium on Disability
  • Terminal Illness
  • Life Stage Benefit
  • Tax Benefits
See More Plans

Claim Settlement of Kotak Term Insurance

Kotak Life Term insurance claim settlement process is simple and hassle-free. The life insurance company offers a high customer empathy and understanding with a lifetime of valuable service. They have a dedicated claim settlement assistance team available 24x7. They featured a claim settlement ratio of 96.38% in the financial Year 2019-20 as per the IRDA annual report.

  • How To Make Claim

    How To Make Kotak Life Term Insurance Claim Online

    Following are the steps to make a claim for Kotak Life Term Insurance Policy:

    Step 1: Claim Intimation

    The first step is to intimate the insurance company about your claim. You can lodge your claim by visiting the claims section of the Kotak Life Insurance website. You can also intimate your claim by calling on their customer care service- 022 66057280.

    Step 2: Fill Basic Details

    You will have to fill Policy Details, Policyholder’s Details, and Claimant Details in the “Book a New Claim” Page.

    Step 3: Document Submission

    After filling in your details, the necessary documents are to be submitted via sending the Kotak Life insurance email at You can submit your documents by visiting your nearest Kotak Life branch.

    Step 4: Claim Decision and Settlement

    At the final stage, your claim would be approved and settled. Payment is made to the nominee’s bank account or through cheque.

    How To Make Kotak Life Term Insurance Claim Offline

    Kotak Life Term Insurance Claim can be settled offline by visiting the nearest branch office of Kotak Life Insurance or by calling their customer care helpline number - 1800 209 8800.

  • Documents Required

    Documents Required To Make Kotak Life Term Insurance Claim

    The following documents are required at the time of settling a Term Insurance claim with Kotak Life Insurance:

    For Death Claim:

    The following documents are mandatorily required to intimate SBI Life Term insurance claim:

    • Duly-filled Death Claim Intimation Form
    • Original policy documents
    • Death certificate (Original) issued by municipality or an equal authority
    • Photograph of claimant, his present address proof, along with a photo ID proof

    Other Additional Documents:

    The other additional documents are required to intimate a death claim are:

    • A copy of claimant's bank passbook/statement with details of the active bank account
    • Medical certificate stating the cause of death
    • Medical records (consultation notes, admission notes, discharge/ death summary, investigation reports, etc)
    • Medical questionnaire
    • A certified FIR (first information report) copy 
    • Driving license copy (in case the policyholder was driving the vehicle during the accident)

Kotak Term Insurance User Reviews

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What users are saying
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  • InsuranceDekho's user-centric approach is evident in every aspect of their service. I experienced the best ser...

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    By Drigha Shankar
    On: Sep 21, 2023
  • InsuranceDekho doesn't just sell policies; it provides financial planning assistance. Through the Kotak Life T...

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    By Parmeet Sinha
    On: Sep 12, 2023
  • This was my first time purchasing an insurance plan from InsuranceDekho. I learned about the online premium ca...

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    By Nikesh Murlidhar
    On: Aug 22, 2023
  • Bought the Kotak Life Term Insurance Policy from InsurandeDekho. Within minutes of making the payment, the pol...

    Read More
    By Raushan Kumar
    On: Aug 10, 2023
  • All the term insurance policy services such as renewal, claim settlement process, and policy issuance are time...

    Read More
    By Kashish Khan
    On: Jul 31, 2023
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Kotak Term Insurance Contact Details

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Claim Process at Kotak Term Insurance

  • 1

    Claim Intimation

    In the case of death of the life assured, a claim intimation to the insurance company must be made as early as possible.
  • 2

    Submission of Documents

    Claim form, death certificate, original policy document, and more documents must be submitted to ensure smooth claim settlement.
  • 3

    Claim Evaluation

    Once the documents are submitted, the insurance company will conduct thorough evaluation of the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim settlement is done within 30 days. If additional investigation is required, it make take 6 months.

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