Kotak Term Insurance Claim Settlement
Claim Settlement Ratio | 98.50% |
Customer Care | 8:00 AM to 10:00 PM |
Death Benefit Paid For | 3,225 Policies |
Inception | 2001 |
Presence | 232 Branches |
Total Death Benefit Paid | Rs. 170.14 Crore |
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Choose required coverage to secure your family’s future
Best Kotak Term Insurance Plans

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.51%
Special Exit
Terminal Illness
Nominee's Choice payout
Voluntary Top Up
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.7%
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹97.84%
Waiver of Premium on Disability
Terminal Illness
Life Stage Benefit
Tax Benefits
Claim Settlement of Kotak Term Insurance
Kotak Life Term insurance claim settlement process is simple and hassle-free. The life insurance company offers a high customer empathy and understanding with a lifetime of valuable service. They have a dedicated claim settlement assistance team available 24x7. They featured a claim settlement ratio of 96.38% in the financial Year 2019-20 as per the IRDA annual report.
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How To Make Claim
How To Make Kotak Life Term Insurance Claim Online
Following are the steps to make a claim for Kotak Life Term Insurance Policy:
Step 1: Claim Intimation
The first step is to intimate the insurance company about your claim. You can lodge your claim by visiting the claims section of the Kotak Life Insurance website. You can also intimate your claim by calling on their customer care service- 022 66057280.
Step 2: Fill Basic Details
You will have to fill Policy Details, Policyholder’s Details, and Claimant Details in the “Book a New Claim” Page.
Step 3: Document Submission
After filling in your details, the necessary documents are to be submitted via sending the Kotak Life insurance email at kli.claimsmitra@kotak.com You can submit your documents by visiting your nearest Kotak Life branch.
Step 4: Claim Decision and Settlement
At the final stage, your claim would be approved and settled. Payment is made to the nominee’s bank account or through cheque.
How To Make Kotak Life Term Insurance Claim Offline
Kotak Life Term Insurance Claim can be settled offline by visiting the nearest branch office of Kotak Life Insurance or by calling their customer care helpline number - 1800 209 8800.
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Documents Required
Documents Required To Make Kotak Life Term Insurance Claim
The following documents are required at the time of settling a Term Insurance claim with Kotak Life Insurance:
For Death Claim:
The following documents are mandatorily required to intimate SBI Life Term insurance claim:
- Duly-filled Death Claim Intimation Form
- Original policy documents
- Death certificate (Original) issued by municipality or an equal authority
- Photograph of claimant, his present address proof, along with a photo ID proof
Other Additional Documents:
The other additional documents are required to intimate a death claim are:
- A copy of claimant's bank passbook/statement with details of the active bank account
- Medical certificate stating the cause of death
- Medical records (consultation notes, admission notes, discharge/ death summary, investigation reports, etc)
- Medical questionnaire
- A certified FIR (first information report) copy
- Driving license copy (in case the policyholder was driving the vehicle during the accident)
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Why to Buy Term Insurance Policy Online from InsuranceDekho
- Tax benefit upto 1,50,000*
- Claim support everyday 10AM-7PM
- 50 Lacs+ happy customers