Whom should I contact for claim intimation and settlement?

You can notify either InsuranceDekho or ManipalCigna directly by calling at customer care numbers for planned or emergency hospitalisation. InsuranceDekho's toll-free number is 7551196989.

What is the time limit for claim submission in case of the cashless facility?

You need to submit the claim within 15 days from the date of discharge from the hospital.

Is pre-policy medical checkup free?

Yes, ManipalCigna bears the cost of all pre-medical tests.

Does ManipalCigna share medical reports if a policy is not issued?

Yes, the medical reports are shared if you request in writing.

What to do if a cashless hospital is not available at my location?

You can choose a non-network hospital for the treatment and raise a reimbursement claim. However, you need to inform the insurance company within 48 hours of your admission in case of emergency and 3 days before in case of planned treatment.

ManipalCigna Lifestyle Protection Critical Care Health Insurance User Reviews

291 reviews Rate This

ManipalCigna

Highlights

Claim Settlement Ratio	85.72%
COVID-19 Cover	Yes
In-House Claim Settlement	Available
Incurred Claim Ratio	54%
Network Hospitals	6,500+
Policies Sold	2,29,817
Renewability	Lifelong

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Disclaimer : Actual Premium might vary basis your location, age and number of members

Rating of Lifestyle Protection Critical Care

4.3

Based on

43 User reviews

Got family discount on this plan
I was covered under lifestyle protection policy critical care policy on an individual basis until a few months back but have now included my family too under the same plan. The plan covers 15 critical illnesses and enhanced 30 critical illnesses. On purchasing the plan for family from Insurancedekho, I also got a discount of 10%. The best thing on purchasing this plan is that I get to save taxes on the premium amount paid for this.
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R
Rajesh
On: Sep 24, 2019
3 out of 5 stars
I purchased Lifestyle protection critical care plan from InsuranceDekho. All the coverage features are good, but what I didn’t like about this plan is that it comes with a waiting period of 90 days in general. I am covered under this plan since long with sum insured of Rs. 1 Lakh and have not made any claim yet under this plan. So can’t say anything about the claim settlement process.
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J
Jai parkash
On: Sep 24, 2019
Target specific options
InsuranceDekho provides standard health plans as well as health plans that serve a specific purpose like critical illness cover, maternity cover, woman-specific and senior citizen health plans. I am so happy that I chose the platform to issue Manipal Cigna’s Lifestyle Protection Critical Care plan.
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S
Supriya Deshikan
On: Invalid date

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FAQ About ManipalCigna Health Insurance

Whom should I contact for claim intimation and settlement?
You can notify either InsuranceDekho or ManipalCigna directly by calling at customer care numbers for planned or emergency hospitalisation. InsuranceDekho's toll-free number is 7551196989.
What is the time limit for claim submission in case of the cashless facility?
You need to submit the claim within 15 days from the date of discharge from the hospital.
Is pre-policy medical checkup free?
Yes, ManipalCigna bears the cost of all pre-medical tests.
Does ManipalCigna share medical reports if a policy is not issued?
Yes, the medical reports are shared if you request in writing.
What to do if a cashless hospital is not available at my location?
You can choose a non-network hospital for the treatment and raise a reimbursement claim. However, you need to inform the insurance company within 48 hours of your admission in case of emergency and 3 days before in case of planned treatment.

View All

Claim Process at ManipalCigna Health Insurance

Network Hospital
Non-Network Hospital

1
Claim Assistance
For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
2
Claim Intimation
Emergency hospitalisation needs intimation within 48 hours and for planned hospitalisation intimate within 3 days prior to admission.
3
Claim Processing
Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
4
Claim Settlement
Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.

1
Claim Assistance
For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
2
Claim Intimation
Emergency hospitalisation needs intimation within 48 hours and for planned hospitalisation intimate within 3 days prior to admission.
3
Claim Processing
Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
4
Claim Settlement
Once your request for reimbursement of expenses is approved, the claim will be settled.

ManipalCigna Health Insurance Contact Details

Reach us for help anytime

Insurance Dekho
755 1196 989Mon to Sun 10:00 AM to 7:00 PM
support@insurancedekho.com
ManipalCigna Health Insurance
1800-102-4462Mon to Fri 9:00 AM to 6:00 PM
customercare@manipalcigna.com