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How To Claim Bajaj Allianz Health Insurance

Published On Jul 16, 2022 12:00 PM By InsuranceDekho

The process to check your Bajaj Allianz Health Insurance policy claim status online is quite simple and convenient. The Insurer provides seamless digital services to enable its policyholders in checking the policy claim status instantly in just a few minutes. It can be done through the customer page and home page and the process is explained below.

How To Claim Bajaj Allianz Health Insurance

Getting the Best Bajaj Allianz Health Plan

It is very easy to buy a health insurance plan from Bajaj Allianz. Once you know what type of plan you want, you can make the purchase either online or offline. Here are some channels through which you can get the cover of your choice:

  • Buying through an Insurance Agent 

Your first option is to buy the plan through a Bajaj Allianz Health insurance agent. The company has many agents working on their behalf. You can speak to any agent, understand the plans on offer, and then buy the most appropriate health insurance cover. The agent will help you with the buying process, the payment process, will assist you with renewals, claims, etc. he or she will, however, do this in return for a brokerage amount.

  • Buying Directly from the Company 

Your next option is to visit any branch of Bajaj Allianz and buy a policy directly. You can get the plan over-the-counter, after filling in the application form, submitting the requisite documents and paying the premium amount. The company has many branches all over India, so locating one near you is never a problem.

  • Buying from the Website 

Buying insurance online is a wonderful modern-day facility available to everyone. It is simple and hassle-free. All you have to do is log on to the official website of Bajaj Allianz, select your plan and make a purchase. The website is modern and very easy-to-use. You can read about the different plans, understand the feature and then make an unbiased choice. 

  • Buying from an Aggregator 

You can also make the online purchase from an insurance aggregator’s website. There are many trustworthy aggregator portals these days from which the Bajaj Allianz plans can be bought in a quick and effortless manner.

Choose the option that is most suitable for you and get your hands on an excellent Bajaj Allianz medical insurance plan.

Bajaj Allianz Health Insurance Claim Process

If you need to make a claim on your Bajaj Allianz Health Insurance policy, here are the steps to follow:

  • In case of cashless claims, the company needs to be informed at the earliest. Call the insurance provider at least 48 hours before you get admitted and inform them about the upcoming hospital stay, including the reasons for being hospitalised, the upcoming surgeries and so on.
  • If the hospitalisation happens due to an emergency such as a heart attack or a road accident, inform Bajaj Allianz within 24 hours of getting admitted.
  • Submit the pre-authorisation form to the hospital and they will speak with the insurer, to get the cashless claim settled.
  • If you get treated in a non-network hospital, you need to settle the bill yourself and then submit the claim form and the relevant papers to get your claim amount reimbursed. The documents needed are:
  1. Duly filled and signed Claim Form
  2. Copy of policy document
  3. ID proof with photograph
  4. Physician’s written advice stating the need for hospitalisation
  5. Original copies of the prescriptions  and bills, including the pharmacy bills
  6. The discharge summary
  7. The FIR copy, if applicable

The claim can be filed online on Bajaj Allianz’s official website. Log on to the claim section and fill in your patient health ID card number and proceed. It is a simple and quick process. You can also check the status of your claim online.


For offline enquiry the toll-free claim assistance number of Bajaj Allianz General Insurance Company is 1800-209-7272 and the email is

Also Read: 

How to Claim Care Health Insurance

How To Claim Oriental Health Insurance


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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