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How To Check Health Insurance Policy Status

Published On Jun 22, 2022

To ensure timely settlement of your claims you can go for insurers with a claim settlement ratio above 80%. You can select the insurance company and then choose from the best health insurance plans available as per your requirement.

Industry experts suggest that the policyholders can track their claims at least once a month, and here we are going to discuss how you can check your health insurance claim status both online and offline.

How To Check Health Insurance Policy Status

How To Check Health Insurance Claim Status?

You can check health insurance claim status in a very easy and hassle-free manner. As a policyholder, you can select between the online and the offline modes to check the medical insurance claim status as described below-

Online Mode

To check your health insurance policy status online you have to:

  • Visit the Health Insurance Company’s official website
  • Click on the ‘Register a Claim’ icon on their website
  • Now Select ‘Track Claim Status’
  • It will redirect you to a new page where you provide your Customer ID, Policy Number,
  • Claim Number, and date of birth
  • Now enter on ‘Submit’ button
  • You can now check the status of your health insurance claim on your screen.

Offline Mode

Health insurance policyholder can check their health insurance claim status in the offline mode in the following manner:

  • You can visit the nearest branch office of your health insurance company with all the essential details regarding your policy
  • You can also call your insurer’s toll-free customer care number and talk to a customer executive to find out about your health insurance claim status
  • You can also send an email containing your health insurance policy number and other details to the email address provided by their health insurance company to find out about your policy claim status.


Now that you know about both the online and offline approaches to know your health insurance policy claim status that most of the health insurance providers follow. Some health insurance companies provide policy claim status over SMS and chatbots and you should be able to find out about it from your insurance company over a call.

Also read: How To Cancel Manipal Cigna Health Insurance Policy

How To Cancel Star Health Insurance Policy


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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