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Health Insurance Technologies In India That You Must Know

Updated On Jan 21, 2022

As a consequence of technology improvements, the way we live is changing. It has impacted practically everyone, even businesses. In the case of health insurance, technology may be seen as a huge help in overcoming the constraints that have stifled the industry's growth for centuries. Technology has now been meticulously woven into the whole health insurance fabric, resulting in a superior offering. This complex tapestry has far-reaching implications, as evidenced by an examination of technology's influence on the health insurance industry.
In the health insurance industry, technological improvements have increased competition among insurers. Insurers can reach more individuals and assure data-driven underwriting by embracing technology. Potential policyholders have a wide range of health insurance plans to choose from, each with its own set of features and advantages. With so much competition, health insurance plans have shifted from a seller's market to a buyer's market. To understand more about technological advancements in health insurance, read on.

Health Insurance Technologies In India That You Must Know

Technological Advancements In The Health Insurance Sector

Following are the listed technological advancements in the health insurance sector -

WEARABLE TECH 

Fitness bands, for example, offer insurers with real-time health data on their policyholders. This allows them to keep track of a person's physical and medical activity. Wearable gadgets aid in the creation of customised insurance policies. Insurers, for example, may give premium savings if a new or current policyholder meets pre-determined health goals.

RPA & AI 

Robotic Process Automation (RPA) and Artificial Intelligence (AI) are important tools for health insurance businesses to improve their operational efficiency. RPA and AI can be incredibly productive when it comes to connecting with consumers, recognising their requirements, and matching them with the right health coverage. They are very efficient because of their accuracy and capacity to complete repetitive operations in a short period of time. These technologies boost precision while reducing resource reliance.

BLOCKCHAIN

Transparency is promoted by blockchain. This technique can be used to strengthen patient data. It protects data but does not enclose it. Rather, Blockchain facilitates improved analytics by assuring the safe storage of aggregated health data. It lowers reliance on third parties, boosts overall efficiency, and protects data security.

APPLICATION PROGRAMMING INTERFACE (API)

For data administration, APIs are essential. Insurance businesses, like banks, are moving toward an open API framework to facilitate the flow of data across systems. When it comes to patient eligibility, health data, digital claims administration, and so on, health insurers require effective integration, and APIs are excellent for this free-flow of information in the healthcare ecosystem.

PREDICTIVE & BEHAVIOURAL ANALYTICS

The cornerstone of effective insurance underwriting is data analytics. Predictive and behavioural analytics assist a health insurance provider in sending preventative care notifications to insureds, determining what type of health coverage is best for a certain client, and detecting fraud.

SOCIAL MEDIA

Social media is no longer only a means for disseminating information; it is also a tool for obtaining information. Social media, for example, can provide access to a person's lifestyle data. With the main purpose of brand growth, health insurers are exploring using social media as a platform for consumer education, interaction, and lead creation.

CLOUD INFRASTRUCTURE

In health insurance, cloud infrastructure has been a supporting function. However, as many technologies must coexist, interact, and comply with one another, it is quickly becoming a key role. For health insurers, cloud computing provides flexibility, improved administration, cost optimisation, and data access from anywhere at any time.

Endnotes

Technological developments have already been accepted by global health insurance companies. In India, on the other hand, adoption has been sluggish and steady. However, with the emergence of Insurance Technological enterprises and the digital revolution, the Indian health insurance market is entering a new era.

Also read- Importance of Getting Health Insurance That Covers Home Treatment

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Disclaimer: This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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