As HDFC Ergo Creates a New Identity, Know How Things Will Change for the Policyholders
Published On 04 Feb 2020 By Sakshi Aggarwal
To be able to operate smoothly, HDFC has formed a new identity-Ergo Health Insurance Limited to acquire Apollo Munich Health Insurance. But after the takeover, the existing policyholders of AMHI are unclear of how things will be processed further for them. They wish to know more about
As for now, the newly formed entity will be taking ahead of the grievances of customers of both Apollo Munich and HDFC Ergo Health until all the existing policyholders of AMHI get converted into HDFC Ergo at the time of policy renewal.
As the policy term usually is for one or two years, so the transition process will also take the same amount of time that is up to two years.
After the transition process, Ergo Health Insurance Limited will be merged with HDFC Ergo General Insurance Company Limited. But the existing policyholders will not have to suffer from any change in the terms and conditions of the policy. They will continue to enjoy the
Some points are listed below to help policyholders gain some clarity on the same:
About Apollo Munch Policy renewal
As only the
About network hospitals
HDFC Ergo is doing its best to be equal in numbers with
About requesting for claims
The claim settlement process has not been changed much. To be able to understand the existing claim process in a better way, you must read them carefully. To request for claims, you can also visit the website of HDFC Ergo Health or Apollo Munich Health Insurance, mail the company or connect with them over
In short, the merger won't hurt the existing policyholders.