SBI Health Insurance Customer Care

Policyholders depend on their insurers to seek help during an emergency. When it comes to health insurance, this becomes even more important because the policyholder's health is at risk and they need assistance right away. During this time, customers rely on precise and reliable support. The provision of appropriate help demonstrates the insurer's commitment to its clients. This is acknowledged by SBI Health Insurance, which gives its customers multiple ways to get in touch with them, including calls, SMS, emails, and more.

Customers can get fast support from InsuranceDekho regarding SBI Health Insurance claim settlement, renewal, portability, policy download, and status check, in addition to SBI Health Insurance, during their times of need. InsuranceDekho provides a range of contact channels, including emails, mail, and phone calls, to assist customers with their problems.

SBI Health Insurance Customer Care Details

Use the channels listed below to get in contact with SBI Health Insurance Customer Support:

Services Offered by SBI Health Insurance Customer Support

The following are the services provided by SBI Health Insurance:

• Understanding the Policy: Customer service assists you in determining the benefits and exclusions of your SBI insurance policy.
• Current Policy Renewal: Customer service also handles any inquiries about current policy renewal.
• Claim: SBI Health Insurance customer service assists with the submission of claims and monitoring their progress. The customer service personnel can also confirm the claim tracking procedure.
• Modifications to the Policy's Details: Customer service can also address any changes to personal information, such as the nominee's name, address, email address, etc.
• Health Check-ups: SBI Health Insurance’s customer service can be used to schedule, reschedule, or cancel your yearly physicals.
• Network Hospital Locating: Customer service can verify the location of the closest SBI Health Insurance branch or office.
• Request Tracking: SBI Health Insurance’s customer service can assist you in tracking down any requests you make.

Online Support Channels Offered by SBI Health Insurance

Mobile App: Customers can access their personal and policy-related information by downloading the SBI General Insurance Mobile App from the Play Store.

Call-Free Number: You can receive help for any problems you are having by calling 1800 102 1111, which is a toll-free number provided by SBI Health Insurance.

Quick Assist: SBI Health Insurance offers a service where customers can receive an answer to their inquiries in less than 72 hours.

Offline Support From SBI - Major Cities & Branches

To visit the SBI Health Insurance offices in your area, use the addresses listed below:-

Customer Support From InsuranceDekho

Customers can also get assistance from InsuranceDekho for any questions they may have about their policy or insurer. You can refer to the following information for any assistance from InsuranecDekho:-[2]

Tips for Effective Communication with Customer Care

When speaking with customer service or the insurance, keep these few tips in mind to ensure a clear and quick exchange of information:

• Policy Details: Ensure that you have all the information you need readily available.
• Personal Information: Having all of your information ready, including your Aadhaar number and PAN number, expedites the process.
• Explaining the Queries: Clarity and precision in your questions will make it easier for the adviser to understand the issues at hand and enable them to proceed with your request.
• Documentation of Conversations: In certain situations, it's also crucial to have all of your correspondence with the customer service representative close to hand. Email correspondence, call logs, and so forth.

SBI Grievance Redressal Contact Information

You can use the following methods to get in touch with SBI Health Insurance if you need your issues or concerns resolved right away:

For Service and Queries:

• Email: customer.care@sbigeneral.in
• Contact Number: 1800 22 1111/ 1800 102 1111
• Fax: 1800 22 7244

For Claim-Related Queries:

• Email: sbig.health@sbigeneral.in
• Contact Number: 1800 210 3366/ 1800 210 6366
• Mail: SBI General Insurance Company Limited, 9th Floor, Westport, Pan Card Club Road, Baner, Pune, Maharashtra - 411 045
• SMS: SMS “HEALTHCLAIM” to 561612 for a callback

Grievance Redressal Contact Information for InsuranceDekho

Additionally, InsuranceDekho offers immediate client assistance in the following ways:

• Email: support@insurancedekho.com / grievance@insurancedekho.com
• Contact Number: 7551196989
• Mail Address: Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.