Care Health Insurance Customer Care

Great Customer Service starts with adapting to a customer-centric approach. Keeping patient safety and their healthcare in mind is of utmost importance, especially in the insurance sector where a lot is dependent on an insurer’s customer care service. With Care Health Insurance, there are multiple ways to stay connected with them to get your queries answered. This also comes with a promise from InsuranceDekho to be by your side whenever you need our assistance.

Care Health Insurance Customer Care Details

To connect with Care Health Insurance’s customer service and support team, you can refer to the below details:

Services Offered by Care Health Insurance Customer Support

Here are the top services offered by the Care Health Insurance Customer Care team:

• Learn about the policy: The team will help with policy details, 80D certificate-related queries, policy terms and conditions
• Renew your Policy: The team will help you with quick renewal and downloading the renewal notice
• Claim filing and tracking: Connect with the customer care team to understand the process and file your claim. You may also connect with them to track your claim
• Change in policy details: Get assistance in changing your basic profile details (address, phone number, email ID), rectifying your name or PAN details, rectifying nominee name, etc
• Health Check-up: Book, cancel, reschedule, or confirm your appointment by simply contacting Care Health Insurance’s customer support team
• Network Locator: Locate branch office or network hospitals near you through the help of customer care team
• Track your request: Track the last 5 requests made by you or the status of your current request by connecting with Care’s customer support team

Online Support Channels Offered by Care Health Insurance

Connect with Care Health Insurance’s support channels online in the following way:

• Whatsapp Support: Whatsapp Care’s support team with a ‘hi’ to get an instant response at +91-8860402452
• Customer Mobile App: Download Care Health Insurance’s customer mobile app available on Google Play Store and Apple App Store
• Chat Bot: Connect with Care’s team via their chatbot on their website
• Self-Help: Connect with the team through Care’s self-help portal to get your queries resolved promptly

Offline Support from Care - Major Cities and Branches

For getting offline support from Care Health Insurance, you can visit their nearest branch office. Below are the details of Care’s top region-wise branch offices for your reference:

For a detailed list, check out the branch locator of Care Health Insurance.

Customer Support From InsuranceDekho

To connect with an InsuranceDekho advisor for taking a plan or dealing with a claim process or in case of any query regarding Care Health Insurance Plans refer to the details below:

Tips for Effective Communication with Customer Care

Here are a few things to keep handy while communicating with a customer care executive or an insurer’s support team:

• Policy Details: Keep your policy number and policy details ready
• Personal Details: Keep all your details ready like PAN, Aadhaar, Voter ID, etc
• Explaining Queries: Be clear and concise in explaining your queries to the customer support person
• Records of Communication: Keep all your records like your emailed data, communicated reference number, etc in place for future use

Care Grievance Redressal Contact Information

To get your queries and concerns answered on priority by Care Health Insurance

• Email them at customerfirst@careinsurance.com
• Message them on WhatsApp on +91-8860402452
• Write to their support team at Customer Service, Care Health Insurance Limited, Vipul Tech Square, Tower C, 3rd Floor, Golf Course Road, Sector – 43, Gurugram - 122009

Grievance Redressal Contact Information for InsuranceDekho

To get your complaints and grievances addressed promptly, mail InsuranceDekho at grievance@insurancedekho.com or visit here for more details: https://www.insurancedekho.com/grievance-redressal