Max Bupa Health Insurance

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  • 4000+ Network Hospitals
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  • 3,09,909 Policies Issued
  • 50.19% Incurred Claim Ratio
  • Lifelong Renewability
  • 87.95% Claim Settlement Ratio
  • 100% In-House Settlement

About Max Bupa

Max Bupa Health Insurance Company Limited, a standalone health insurance company in New Delhi, was founded in 2008. The company is a 51:49 joint venture between Max India Limited and Bupa Finance plc, the renowned UK based health care services expert. Max Bupa is the ideal blend of health care and excellence in service. For the past 10 years, the company has been offering health insurance products as well as services to unnumbered individuals and business in India. On 27th February 2019, private equity investor True North bought Max India's 51% stake in Max Bupa Health Insurance for Rs 510.51 crore.

Max Bupa operates as a subsidiary of Max Financial Services Limited. Accorded with Golden Peacock Award for its Heartbeat Health Insurance Plan, this insurance company has become an Internationally Recognized, Locally Driven insurance giant. Its policies come with many features and benefits for individuals, families, senior citizens, women, children. Max Bupa is the first insurance company in India to receive the ISO 10002:2004 certification for customer complaint management. 

Key Highlights:

  • Life-long renewability
  • Direct claim settlement
  • 30 offices across the country
  • 51.97% incurred claim ratio
  • A wide range of sum insured
  • Pre-policy medical health check-ups
  • No third-party involvement
  • 5,420+ leading network hospitals
  • Cashless facilities in all network hospitals
  • Refill benefit if the base sum insured gets exhausted

The mission of Max Bupa is to help customers stay healthy and live a successful life. To accomplish the mission, the insurer is committed to providing expertise as healthcare partners, removing the bar in the standard of health insurances. All in all, Max Bupa believes that health insurance is not just an annual transaction, but all about building a long-term relationship with policyholders.  

Considered to be the forerunner in the Indian health and insurance sector, Max Bupa offers a wide range of health insurance products such as a Critical illness plan, Personal Accident Plan, Individual Health Insurance Plan, Family Floater Plan, and so on. It prioritizes customer health above everything else and makes sure to save their money in case of unforeseen medical emergencies. 

Max Bupa Health Insurance Plan List

Name of PlanSum Insured
Health CompanionEntry Age: Minimum: 91 days; Maximum: No limit2 Lakh Get Quotes Now
GoActiveMinimum: 91 days, Maximum: 65 years4 Lakh Get Quotes Now
HeartbeatMinimum:18 Years, Maximum: No limit1 Lakh Get Quotes Now
Criticare Minimum: 18 Years; Maximum 65 Years3 Lakh Get Quotes Now
Health Recharge Minimum: 18 years; Maximum: 65 years2 Lakh Get Quotes Now
AccidentCareMinimum: 18 Years; Maximum 65 Years5 Lakh Get Quotes Now

Claim Process at Max Bupa Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Intimation

    Emergency hospitalization needs intimation within 24 hours and for planned hospitalization intimate within 48 hours prior to admission.
  • 2

    Claim Processing

    Fill in the pre-authorization form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 3

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 4

    Claim Assistance

    For any assistance call Insurancedekho at 1800-120-5698 or call toll free number of Max Bupa Health Insurance at 1860-3010-3333.
  • 1

    Claim Intimation

    Emergency hospitalization needs intimation within 24 hours and for planned hospitalization intimate within 48 hours prior to admission.
  • 2

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 3

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.
  • 4

    Claim Assistance

    For any assistance call insurancedekho at 1800-120-5698 or call toll free number of Max Bupa Health Insurance 1860-3010-3333.

Max Bupa Health Insurance User Reviews

  • Satisfied with Max Bupa!

    I took a personal accident insurance plan by Max Bupa and got my first claim few days back only. After my accident a hefty amount was incurred on my treatment. But thanks to Max Bupa, their prompt action for claim settlement made me prevent from facing any financial crisis.

    Vivan Shah
    On: May 10, 2019 | Views
  • Great experience

    First, I would thank InsuranceDekho for recommending Max Bupa to me. My current plan by Max Bupa is perfect for my medical needs. The coverage is vast and claim settlement is direct. I can pay my premium online without any difficultly. All in all, my experience until now is superb!  

    Ankit Singh
    On: May 08, 2019 | Views
  • Max Bupa is the best

    With Max Bupa health insurance, I feel my health is completely secure. The policy that I have at present is perfect according to my needs and meets all the medical expenses. Lifelong renewability, cashless facility and other benefits like such in my plan are quite helpful. Special thanks to InsuranceDekho experts for recommending Max Bupa.

    Ranjani Shirahatti
    On: May 08, 2019 | Views
  • Max Bupa: The Right Company for Health Insurance

    I have bought the Health Companion of Max Bupa and have a great experience with the insurer. It is a comprehensive plan, the premium worth the coverage. Glad to have the policy from Max Bupa. Thanks, guys for suggesting me this health insurance product. 

    Shivam Chauhan
    On: May 06, 2019 | Views
  • Kudos for Customer Friendly Staffs

    I have taken Max Bupa Health Companion policy. My experience with them is good. Whenever I call their customer care number, they are quick to reply and answer my questions in a very humble manner. Kudos to you Max Bupa. Your staffs are very friendly and they sound professional.

    Ilyas Babar
    On: May 02, 2019 | Views
  • satisfied with the coverage features of the plan

    I had purchased Max Bupa Accident Care Plan last year from Insurancedekho. Thankfully I have not made any claim yet but I would like to appreciate the efforts of the customer care executives in the company who explained me well about the plan. I got my wife and myself covered under the plan. I got discount on the purchase too.  

    Kamar Shaikh
    On: May 02, 2019 | Views
  • Impressed with Max Bupa

    Max Bupa is my go-to health insurer. At present, I have a plan by Max Bupa that covers my entire family, and that too with a low premium. Haven’t filed a claim, but the process is simple and hassle-free. Also, the policy covers all expenditures. Made the right decision by choosing Max Bupa. 

    Parveen Kumar
    On: May 02, 2019 | Views
  • Excellent service

    I have always relied on Max Bupa for health insurance policies. At present, I have Max Bupa family floater plan with extensive coverage and multiple benefits. Must say that Max Bupa always meets expectations and provides services that are superior than anywhere else. Max Bupa is recommended to all! 

    Divya Singh
    On: May 01, 2019 | Views
  • Great effort Max Bupa!

    My family is availing the benefits of family floater plan by Max Bupa. The plan is quite good and nicely designed by the company in a user friendly manner. The Max Bupa team is a great service providing group that always keeps the customers on priority. Recommended for all.

    Rekha Parashar
    On: May 01, 2019 | Views
  • Buying Max Bupa policy has been the best decision

    Max Bupa has become my favorite insurer in the recent times. The plan I took a few months back covers maximum medical expenditures, which I always was concerned about. My premium is low and the number of benefits is quite high. Overall, I am extremely happy with product and services.

    Anil Chauhan
    On: Apr 30, 2019 | Views
  • Brilliant Service!

    Max Bupa provides the coverage for me, my wife and my kids. The insurance policy also provide the maternity cover which brought a great relief for me during the delivery of my second kid. The company has a lot of network hospitals in its range that ease my in making my wife treated. 

    Dhairya Malhotra
    On: Apr 30, 2019 | Views

Latest Max Bupa Health Insurance News

Max Bupa Health Insurance Contact Details

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  • Max Bupa Health Insurance FAQs

  • Why should I buy Max Bupa health insurance policy?

    Max Bupa Health Insurance Company Limited helps customers live healthier, more successful lives. The company provides direct settlement, comprehensive cover, international coverage, maternity benefits, lifetime renewal, and many other benefits. An ideal option to go with, Max Bupa puts customer’s health above everything else.

    How to apply for and buy Max Bupa Health Insurance policy?

    You can apply for and buy Max Bupa health insurance policy online from the official website of Max Bupa Health Insurance Company Limited at or through You can also visit the nearest branch of Max Bupa health insurance for your convenience to learn about the policies and process of purchase in a detailed manner.

    What is the toll free customer care number of Max Bupa Health Insurance?

    The 24x7 toll free customer helpline number of Max Bupa Health Insurance is 1860-3010-3333.

    What is the address of Max Bupa Health Insurance?

    The correspondence address of Max Bupa Health Insurance is- Max Bupa Health Insurance Company Limited, B-1/I-2, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi-110044

    What is the Claim Settlement Ratio of Max Bupa Health Insurance?

    The claim settlement ratio of Max Bupa Health Insurance is 87.95%

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