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How To Check Cholamandalam MS Health Insurance Policy Status

Published On Jul 27, 2022

Cholamandalam health insurance policyholders who wish to keep a track of their policy claim status can do so online from the insurer’s website. In addition to the health claim status, policyholders can also keep a track of their policy date, renewal status, premium receipts, etc. Cholamandalam health insurance claim status can be checked in both online and offline manner.

How To Check Cholamandalam MS Health Insurance Policy Status

Steps to Check the Cholamandalam Health Insurance Claim Status Online

Some of the simple steps that you can follow to know your Chola MS health insurance policy status are given below:

  • Visit the official website of Chola MS General Insurance Company
  • Here you need to login to the Customer Portal as shown on the dropdown on the homepage
  • It will redirect you to claim track-status page
  • On this page it will display Track Your Claim on the left-hand side
  • On the right-hand side of the page, you will see two options – Individual and Corporate
  • Select the Individual option for personal health insurance and Corporate for group health insurance
  • Once you select the Individual option – below this tab you need to enter the reference number in the given space or you may enter Claim Reference Number or input both fields below
  • After this you need to provide your Date of Birth and Policy Number
  • Now simple click on ‘Continue’ button to get your Chola MS health insurance policy claim number

Steps to Check the Cholamandalam Health Insurance Claim Status Offline?

To check the policy claim status the policyholders can also visit the insurer’s office or email them.  Check out the ways how it can be done:

  • By visiting the Branch Office- You can visit the Chola MS General Insurance Company’s branch office and ask them to help you with the claim status. The representatives in the insurer’s office will ask you for the policy number and claim form. Provide all the necessary information and know your claim status.
  • Through Email or Phone- You can also send your claim status query to the insurer on their registered email id and customer service number. Moreover, you can speak with Policybazaar’s health insurance claim department to know your Chola MS policy claim status. To speak to our health insurance assistance team you can dial-in 1800-708-8787 (toll-free) number.  


Chola MS General Insurance is a top health insurance provider in India. The insurer has separate toll-free numbers for domestic and international customers and also offers email-based and SMS-based helpline services.

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This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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