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Edelweiss Tokio Term Insurance Claim Settlement

159 reviews Rate This
Claim Settlement Ratio97.01%
Customer Care9:00 AM to 9:00 PM
Death Benefit Paid For272 Policies
Presence116 Branches
Total Death Benefit Paid21.80 Crore

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Best Edelweiss Tokio Term Insurance Plans

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    Tax Free
    1 Cr
Starting From 697/Month
Claim Settlement 4hr Claim Settlement
Key Features:
  • Right Green Tick Annual Health Checkup
  • Right Green Tick Terminal illness
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Claim Settlement of Edelweiss Tokio Term Insurance

Edelweiss Tokio Life Insurance offers a customer-friendly claim settlement process. The company has a claim settlement ratio of 97.01% for the financial year 2020-21. Nominees/claimants can register their claims online and offline.

  • How To Make Claim

    How To Make Edelweiss Tokio Term Insurance Claim Online?

    Edelweiss Tokio Life Insurance has a simplified online claim procedure involving three simple steps.

    Step 1: Intimating the Claim: The claimant/nominee should visit the Edelweiss Tokio Life Insurance webpage and intimate the claim by entering the nominee name, nominee phone number, and the insurance policy number.

    Step 2: Submission of Documents: The Edelweiss Tokio Life Insurance claims officer will call for the documents. The claimant should either courier the same or submit it in person for processing the claim.

    Step 3: Decision on Claim: If the documents are in order, Edelweiss Tokio Life Insurance takes not more than 24 hours to decide on the claim. The claim amount is credited to the bank account of the nominee/claimant.

    How To Make Edelweiss Tokio Life Insurance Term Insurance Claim Offline?

    Edelweiss Tokio Life Insurance has a simple offline claim procedure, as well. The claimant/nominee can call on the toll-free number 1800-212-1212 and register the claim. The Claims Mobile number is 8879688110. The nominee/claimant can also email the claim at Alternatively, the nominee can visit the nearest branch of Edelweiss Tokio Life Insurance or write to the head office to register the claim. The submission of documents procedure is the same as discussed earlier. The claims officer decides on the claim accordingly and credits the claim amount to the bank account of the nominee.

  • Documents Required

    Documents Required to Make Edelweiss Tokio Life Insurance Term Insurance Claim

    Edelweiss Tokio Life Insurance offers three types of term insurance claims, death claims, critical illness/hospitalisation cash claim, and disability claim. The nominee/claimant has to submit the following documents in each of the claims.

    A. Death Claim

    • Original Policy Document
    • Claimant/Nominee’s KYC details
    • Claimant’s Statement of death
    • Copy of the death certificate
    • Copy of the cause of death certificate
    • Medical Records if the insured person was hospitalised
    • Hospital certificate
    • Employer’s certificate for the salaried policyholder
    • Treating doctor’s certificate
    • Post-mortem report
    • FIR/Police Report/Panchanama/Inquest Report
    • Copy of the driving licence if the life assured was driving the vehicle

    B. Critical Illness/Hospital Cash Benefit Claim

    • Original Policy Document
    • Claimant’s KYC details
    • Claimant Statement Rider
    • Medical Records of the insured
    • Hospital Certificate
    • Employer’s certificate for the salaried policyholder
    • Treating doctor certificate

    C. Disability Claim

    • Original Policy Document
    • Claimant’s KYC details
    • Medical Records
    • Hospital Certificate
    • Treating doctor’s certificate
    • Employer certificate for the salaried policyholder
    • FIR/Panchanama/Police Report/Inquest Report
    • Copy of the driving licence if the insured person was driving the vehicle

User Reviews

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    On: Dec 22, 2023
  • I decided to buy the Edelweiss Tokio Term Insurance Plan online mode. So, when buying the Edelweiss Tokio Term...

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    By Sneha Sharma
    On: Dec 13, 2023
  • With the help of the chatbox feature available on InsuranceDekho, I easily got an instant response to the most...

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    By Vineesh Kamrah
    On: Nov 21, 2023
  • Unfortunately, I had to file a claim, and InsuranceDekho's claim settlement process for the Edelweiss Tokio Te...

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Edelweiss Tokio Term Insurance Contact Details

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Claim Process at Edelweiss Tokio Term Insurance

  • 1

    Claim Intimation

    In the case of death of the life assured, a claim intimation to the insurance company must be made as early as possible.
  • 2

    Submission of Documents

    Claim form, death certificate, original policy document, and more documents must be submitted to ensure smooth claim settlement.
  • 3

    Claim Evaluation

    Once the documents are submitted, the insurance company will conduct thorough evaluation of the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim settlement is done within 30 days. If additional investigation is required, it make take 6 months.

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