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Star Health Insurance Policy Download

Launched in the year 2006, Star Health & Allied Insurance Co. Ltd. has covered over 17 Crore lives and has a claim settlement ratio of 85.47%. [1] This page will help you through the process of policy download, accessing your health insurance policy documents, and any further queries related to Star Health Insurance’s policy document.

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Star Health Insurance Plan List

  • Individual (19)
  • Family (16)
  • Woman (24)
  • Senior Citizen (17)
  • Parents (9)
  • Blood Pressure (24)
  • Kids (9)
  • Thyroid (24)
  • Diabetes (24)
  • Heart (4)
  • Maternity (6)
  • Cancer (2)
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What is a Health Insurance Policy Document?

A health insurance policy document is crucial document as it contains necessary information for establishing a legally binding agreement between an health insurance company and the policyholder. This document may contain the following data:

  1. Policyholder’s name,
  2. Contact details (phone number, address, email ID),
  3. Terms and conditions of policy,
  4. Sum insured or the amount of coverage that a policyholder is getting within the plan,
  5. Premium amount to be paid monthly/annually
  6. Additional riders and opted add-on details
  7. Effective date of policy initiation and renewal
  8. Tax certificate
  9. Claim process
  10. Proposal details
  11. Health card

Importance of a Star Health Insurance Policy document

There are several reasons your policy document can hold great significance, they are:

  1. Dispute Resolution: If disagreements arise with the insurer regarding claim settlements or policy interpretations, the document serves as a reference point for resolution.
  2. Proof of Coverage: Your policy document is a document that’s proof of the total coverage being given to you.
  3. Understanding Your Benefits: Your policy document will help you understand all the benefits that you may avail on your policy
  4. Protection Against Fraud: Your policy document is the binding document between your insurer and you and should be kept properly to make sure that you are protected against any fraud during the process of claiming your coverage.
  5. Educational Tool: Your policy document also serves as a tool for people to understand various insurance concepts, terminology, and keywords.

Important Details in a Policy Document

Your Star Health Insurance Policy document can help you with the following:

  1. Coverage Details: Your health insurance policy document allows you to review and verify your coverage details.
  2. Sum Insured: Your health insurance policy document provides information on the annual total sum insured available under your plan.
  3. Tax Exemption Receipt: Your policy document also comes with a tax exemption receipt that helps you save taxes under Section 80D.
  4. Policy feature details: Your policy document contains information about the features of your policy and important considerations to keep in mind.
  5. Add-ons and Riders: Your policy document also details the add-ons and riders you have opted for to go along with your policy.

How To Check Star Health Insurance Policy Status And Download Policy PDF?

Online Mode

You can check your policy status or download your Star Health Insurance Policy PDF through InsuranceDekho and Star Health’s website.

Check Policy Status or Download Policy PDF on InsuranceDekho

Step 1: Log on to InsuranceDekho’s Website

To check via InsuranceDekho, log on to and click on ‘My Login’ placed on the extreme top right of the page.

Step 2: Enter Mobile Number & OTP

Enter your mobile number and OTP verification code to enter your dashboard.

Step 3: Check The Status or Download Policy PDF

You can choose to check the status of your policy, download the policy PDF as well as 5 previous service requests, and download the data.

Check Policy Status on Star Health Insurance Website

Step 1: Visit Star Health Insurance’s Customer Login Page

To track your policy status service request or download the policy PDF, visit Star Health Insurance’s Customer Login page [2]

Step 2: Enter Verification Details

Enter your user ID/mobile number or email address with the password

Step 3: Check Policy Status or Download Policy PDF

You will now be able to check the status of your current policy as well as check status of your past 5 requests.

Official Website of Star Health & Allied Insurance Co. Ltd.

For more details on Star Health Insurance plans and policies, visit

Offline Mode

To check policy status or to download the policy PDF of Star Health Insurance, connect with InsuranceDekho’s support team by mailing them to our registered email ID:

Tax Save
Save Tax upto ₹75000*
Under Section 80D

*Tax benefits are subject to changes in Income Tax Act.

Star Health Insurance Top Up List

  • Family (1)
  • Individual (1)
Name of PlanSum Insured
Super SurplusMin: 91 Days; Max: 65 Years5 Lakh Check Premium
Star Hospital Cash Insurance PolicyMin: 91 days; Max: 65 years Check Premium

How to Report Issues Related to Your Star Health Insurance Policy?

Connect with Star Health Insurance’s support channels online in the following way to report your issues [3]:

  1. For general inquiries, call on 04469006900
  2. You also have the option to contact them via email at
  3. Star Health Insurance provides support through ChatBot
  4. You can Request a Call Back from their customer support team for additional assistance [3]

In case you are not satisfied with the Star Health Insurance through Grievance and Redressal [4]

  • Email them at
  • Call them on 044 4366 4600
  • Or chat with an executive on Whatsapp at +91-9597652225
  • Write to their support team through their support page [3]

You can also reach out to InsuranceDekho's customer support team for any assistance related to your policy:

  • Drop an email to
  • Reach out to InsuranceDekho's helpline at 755 1196 989 to speak with a dedicated customer support representative

You can also reach out to Mr. Rohit Khurana, the Grievance Redressal Officer, at If your issue persists, you can escalate it to the Principal Officer at For more information visit our Grievance Redressal page of InsuranceDekho



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  • Value for Money

    I feel like I got great value for my money with the Star health insurance plan I purchased through InsuranceDekho. The coverage provided is extensive compared to other plans I researched.

    By Aditya Sharma
    On: Jul 04, 2024
  • Issues with Claims and finding...

    For good reason, Star Health has been my first pick in health insurance. I was able to quickly compare their policies and arrive at an informed choice with the help of InsuranceDekho's website. My trust has been gained by their comprehensive coverage, speedy claims resolution, and wide hospital network. I have faith that Star Health will handle all of my medical requirements.

    By Aastha Saini
    On: Jun 27, 2024
  • Wonderful customer service

    I am so grateful to InsuranceDekho for their wonderful service. They helped me find the perfect insurance, Star Health, they cover everything from major procedures to routine check-ups, acting as a sort of safety net. Because of the size of their hospital network, I never have any problems getting high-quality treatment. Additionally, InsuranceDekho’s customer support staff is always available to help me with any questions or issues I might have.

    By Rekha Agarwal
    On: Jun 25, 2024
  • Easy selection process

    Selecting Star Health Insurance became much easier thanks to InsuranceDekho. I quickly discovered the ideal solution for my needs after receiving professional help from their knowledgeable team. The platform was intuitive, making the comparison of plans straightforward. I highly recommend their services to anyone seeking reliable health insurance.

    By Nahar Singh
    On: Jun 19, 2024
  • Great customer service

    Star Health Insurance gave me the piece of mind I needed with their great customer service and wide range of coverage options. Their dedication to ensuring client happiness pleased me. Choosing Star via InsuranceDekho was a wise choice. I could quickly evaluate their offers against those of other top insurers to make sure my family and I had the greatest available coverage.

    By Komal Yadav
    On: Jun 12, 2024