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How To Claim Icici Lombard Health Insurance

Published On Jun 25, 2022 10:00 AM By InsuranceDekho

The company offers a variety of health insurance plans that include individual health plans, family health plans and critical illness health plans, among others. ICICI Lombard has won many awards over the years, such as the ‘Best General Insurance Provider of the Year’ and the ‘India’s Leading General Insurance Company -Private’. The insurer offers some very good health covers at some of the most economical rates and this is another reason why their products are always in demand.

How To Claim Icici Lombard Health Insurance

The Claim Process of ICICI Lombard Health Insurance Plans

  • Cashless Claim: It is very easy to make a cashless claim on the ICICI Lombard health plans. You need to get admitted to a network hospital. Inform the insurance provider two days in advance about your upcoming hospital stay. If the hospitalisation happens suddenly and is unplanned, you need to inform ICICI Lombard within 24 hours. You also have to provide the pre-authorisation form to the hospital. 
  • Reimbursement Claim: If you go to a non-network hospital, you should pay the bill yourself and raise a reimbursement claim. For that you will need the following documents:
  1. Discharge summary
  2. filled and signed Claim form
  3. Copy of policy document
  4. Original doctors’ prescription stating the hospital stay was needed
  5. Original copies of tests
  6. Original hospital bill
  7. FIR, if available.

The Renewal Process of ICICI Lombard Health Insurance plans

It is crucial for you to renew your ICICI Lombard health plan on time. You can renew the policy online by visiting the insurer’s website. The process is simple and hardly takes a few minutes. Just click here and then enter the policy number and then make the payment and your health cover will be renewed. You can also do so offline by visiting the insurer’s office. 

There, you need to fill in the renewal form and pay the premium for the next policy tenure. Alternatively, you can ask your insurance agent to help you with the process as well. Whichever method you choose, ensure the policy is renewed on time and it never lapses. If your policy lapses, you may end up losing your no-claim bonus, or your waiting period may get reset as well. So keep an eye on the expiration date and act on time.


ICICI Lombard Health Insurance is an old and reputed health insurance company in India. It has a handful of health plans that are comprehensive and extremely well suited for a large number of people. The company has built up a lot of reputation. An important reason for this is that it has a claim settlement ratio of over 99%. The company also has a very approachable customer support team. The plans are available online and this makes it easy for the customers to buy them. The company has also won many awards and accolades over the years. 

Also read: Is Health Insurance Worth It

How To Become A Health Insurance Agent


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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